Creatively Providing Permission to Fail - PA SHRM · Permission to Fail. Today’s Objectives One. Recognize the significant role the failure paradigm plays within transforming an
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Creatively ProvidingPermission to Fail
Today’s Objectives
One.
Recognize the significant role the failure paradigm plays within transforming an organization’s core values
into an everyday culture.
@SammSmeltzer
Today’s Objectives
Two.
Identify three leadership behaviors that need to be embedded within an organization’s core values to
influence the current organizational failure paradigm.
@SammSmeltzer
Today’s Objectives
Three.
Discuss three methods that could be utilized to start coaching and communicating the organizational
message on failure to revitalize the core values.
@SammSmeltzer
Bullying & ShameWorkplace Bullying is repeated, health-harming
mistreatment of one or more persons (the targets) by one or more perpetrators. It is abusive conduct that is :
● Threatening, humiliating, or intimidating, or● Work interference — sabotage — which prevents work from getting
done, or● Verbal abuse
@SammSmeltzerWorkplace Bullying Institute, 2014
2014 Study● 27% have a current or past direct experience with
abusive conduct at work● 72% of the American public are aware of workplace
bullying● Bosses are still the majority of bullies● 72% of employers deny, discount, encourage,
rationalize, or defend it
@SammSmeltzerWorkplace Bullying Institute, 2014
“When shame becomes a management style, engagement dies. When failure is not an option we can
forget about learning, creativity and innovation.”
Dr. Brené Brown
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“Shame is the most powerful, master emotion. It’s the fear that we’re not good enough.”
My Shame Story
...started in Business Ethics
@SammSmeltzer
● Earned my Bachelor’s in Science with a Minor in Human Resources
● Several promotions where I was HR Manager for up to 200 employees and then 30+ stores
● Always Meets or Exceeds Expectations on Performance Review
● Earned my HR Professional Certifications (SHRM-CP & PHR)
@SammSmeltzer
@SammSmeltzer
“Vulnerability is the birthplace of innovation, creativity and change.”
Dr. Brené Brown
We need to rehumanizing our organizational cultures. How?
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Why rehumanize?Culture is the customs, arts, social institutions, and achievements of a
particular nation, people, or other social group.
Organizational culture is a system of shared assumptions, values, and beliefs, which governs how people behave in organizations. These shared
values have a strong influence on the people in the organization and dictate how they dress, act, and perform their jobs.
@SammSmeltzer
Leadership Behavior #1
If we want them to be vulnerable with us, we must be
vulnerable with them.
Vulnerability is the human element. It is step one in
rehumanizing our cultures.
@SammSmeltzer
Leadership Behavior #2
We must listen with clarity.
We must not listen with the intent to respond.
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Leadership Behavior #3
We must be genuine and believe in them and their
potential.
@SammSmeltzer
Creating Values that Align● Have the intent of cultivating cultures that make it
safe for us to be human● Highest values on respect and dignity of individuals● Empathy is encouraged● Recognizing the need to belong● Accountability is an expectation, not an exception● Certain behaviors are simply not tolerated
@SammSmeltzer
Creating Values that Align● Have the intent of cultivating cultures that make it
safe for us to be human● Highest values on respect and dignity of individuals● Empathy is encouraged● Recognizing the need to belong● Accountability is an expectation, not an exception● Certain behaviors are simply not tolerated
@SammSmeltzer
Hiring for Fit & Engagement
@SammSmeltzer
My Ethical CodeMy Core Values
The Organization’s Ethical CodeThe Organization’s Core Values
Aligned?
Removing ResistanceFour Ways of Knowing from Heron & Reason
Adapted from 'A Participative Inquiry Paradigm', Qualitative Inquiry, Vol 3 No 3, John Heron and Peter Reason, 1997.
Propositional
Experiential
Practical
Presentational
Direct Encounter/ F2F Meeting:
Feeling & imagining the presence of energy, entity, person, place,
process or thing.Participative,
empathic resonance & transaction
Clothes our experiential knowing of the world in metaphors of aesthetic
creation: graphic, plastic, musical, vocal,
physical and verbal art-forms symbolize felt
attunement and primary meaning
embedded in experience.
Knowledge by description, expressed in statements and theories that are carried by
presentational forms.
Knowing how to do something, demonstrated in
skill or competence. Fulfills/grounded in the three
prior forms of knowing & brings them to fruition.
Method #1: The Mind Map
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Method #2: Writing
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Method #3: Visualization
@SammSmeltzer
samm@leadershipisart.com | 717.430.2850
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