Creating a Global Engineering Culture - Path To Agility 2014

Creating a Global Engineering Culture

Michael “Doc” Norton - doc@groupon.com @DocOnDev

2007

2008

November 2008

2008

10 Employees

2010

300+ Employees

2012

10,000+ Employees

8+ !

Platforms

48+ !

Countries

40M+ !

Customers

400M+ !

Deals

Global Domination!

Not just daily deals

This is what it looked like

This is what it felt like

Site Outages

We are the enemy

Tell them what to do

Compliance is not the answer

People want to contribute

“The greatest waste … is failure to use the abilities of people…to learn about their frustrations and about the contributions that they are

eager to make.”~ W. Edwards Deming

Retrospectives

Interviews

Top Priorities

Common Concerns

Employee Engagement Surveys

The Check-In

Team Ethos

Our Focus

Autonomy

Our Focus

Autonomy Connection

Our Focus

Autonomy Connection Excellence

Our Plan

AutonomyConnection Excellence

Our Plan

AutonomyConnection Excellence

Didn’t you steal this from Dan Pink?

We “stole” from all of these (and more)

Internal Transfer Procedure

Career Ladders

Skeletor

Manager Training

On-Boarding Cohorts

Interest Leagues

Internal Hack Fest

G-Stack

The Love Monster

The Love In

Culture Clubs

Readiness Reviews

Agents of Change

Personal Growth Benefit

GEMs Program

A long journey

Creating a Global Engineering Culture

Michael “Doc” Norton - doc@groupon.com @DocOnDev

Thoughts?

Creating a Global Engineering Culture

Michael “Doc” Norton - doc@groupon.com @DocOnDev

Thank You!