Comptia slides managed print vegas

Managed Print Services Community Meeting

12.11.2013Mandalay Bay Resort/Casino

WELCOME

Presenter: Tony Merendino ServIT - CEO

www.servit.net

• The University of Tennessee at Chattanooga BA, Business Management• Over 20 years of experience in Executive level positions in

the arena of technology • Former owner/CEO of BMC Solution

Managed Services

ServIT Overview

Managed Print

All You Can Eat

Strategic Partners

AGENDA

All Inclusive Services:PrintingManaged BackupIBM Power SystemsApplication and User SupportInfrastructure SupportCloud ServicesEmail Solutions

Technology Services:On-Site MaintenanceMovesTechnology RepurposingTechnology RentalsDepot RepairFree AS400 AdviceComputer Repair

Company:In business 18+ yrs.16 States20 Cities$21M AnnuallyClients globally100 W-2 Employees

www.servit.net

Perspective

Managed Services

Reactive Remote Support

Hybrid: Some Cloud

Monitored with

Proactive Support

Cloud

On-Site Break Fix

MSP Evolution

Change Buying Habits

Educate Customers

Educate Customers

I.T. Impact• 15% of helpdesk =

printers• No trained printer techs• Pulls tech away from

projects• Driver updates• Increased downtime• Storage of supplies

Hardware/

Software

Toner/Shippin

g

Parts/Shippin

g

Skilled Labor

Helpdesk/

Consulting

My Printer

Services

Manage Expenses

• For every $1 spent on printing, it takes another $9 to manage it**

• Just in time order/delivery

• Monitor supply levels• Eliminate excess

supplies/$• Single monthly invoice

All You Can Eat

Soft Costs (Value)

AIP

Worthwhile Work

Worthwhile Work

Unconscious Incompeten

ce

Unconscious Competence

Conscious Incompeten

ce

Conscious Competence

Incompetence Competence

Un

con

sciou

sC

on

sciou

s

Strategic Partnerships

Supp

ly C

hain Manufacturi

ng

Distribution Custom

ers

Strategic Partnerships

Mark Twain"Public opinion is held in reverence,

It settles everything. Some think it is the voice of God."

www.servit.net

Questions

Tony Merendinotmerendino@servit.net

www.servit.net

THANK YOU