COMPETENCE. QUALITY. ASSURANCE CUSTOMER CONFIDENCE · Resistance Spot Welder (STRSW) capable of producing a minimum of 600 lbf (270 daN) of clamping force and 10,000 amps of current

Built by Canadians for the Canadian Industry.

COMPETENCE. QUALITY. ASSURANCE.

CUSTOMER CONFIDENCE

• Increase the value of your business.

• Boost customer satisfaction scores withassurance of quality repairs.

• Add prestige to your brand marketing withnational credentials.

• Prove to your customers that you have theskills and equipment to repair the most recentvehicles.

• Improve recruiting by selling yourself as anindustry-leading employer.

• Measure your facility standards against thoserequired by major auto manufacturer certifiedcollision repair networks.

• Join the “top tier” of Canadian collision repairfacilities and be identified with the best.

• Earn a fair return on your investments intraining, equipment and infrastructure – bygaining professional third-party recognition.

WHY BECOME ACCREDITED?

The Canadian Collision Industry Accreditation Program (CCIAP) is a national program, managed by AIA Canada. The program establishes a core of business, equipment, operational and training requirements which are required to perform modern collision repairs in a safe and efficient manner.

COMPETENCE. QUALITY. ASSURANCE.

CUSTOMER CONFIDENCE

The essential function of the Canadian Collision Industry Accreditation Program is to accredit collision repair facilities against a collection of industry standards taken from leading

OEs and other stakeholders.

CCIAPShop Accreditation Requirements

3 Have at least one technician successfully complete the I-CAR FOR06 Structural Repair Training Course

3 Have at least one technician successfully complete the I-CAR WCA03 or WCA05 Aluminum GMA (MIG) Welding Certification

3 Maintain a separate and isolated aluminum repair space

3 Have a designated set of aluminum-specific tools containing all required hand tools per manufacturer specifications

3 Use a 220v Pulse MIG welder specifically for aluminum components

3 Have a dent extraction system specifically designed for aluminum that contains an aluminum stud welder, heat gun, pyrometer, aluminum hammers, and dent extraction system

3 Utilize a specialized aluminum Self Piercing Rivet gun that meets or exceeds manufacturer specifications

3 Maintain an Immersion-Type, Wet Mix dust extraction system OR a dry vacuum system using compressed air only, at a low cfm rating (less than 10 cfm) with no electric input that captures aluminum dust, fines and particles at the source and removes them to a disposable bag meeting the appropriate safety certifications.

3. ADVANCED REPAIR CAPABILITIES

3 Current I-CAR Canada Gold Class recognition (or Gold Class in Progress, with Gold Class to be achieved by 1st accreditation renewal date)

3 Evidence that all collision technicians are provincially licensed

3 Access to OE repair procedures and proof of compliance

3 Use of an electronic p-page estimating system

3 Frame rack or dedicated fixture bench with appropriate anchoring and pulling capabilities

3 Utilize an electronic 3-D measuring system with current data subscription

3 Use of an R134a refrigerant recovery/recycling system or proof of a qualified sublet provider

3 Have the ability to conduct a four-wheel alignment either in-house of through sublet

3 Spray booth with forced drying capability

3 OEM-approved refinish system

3 An above ground lift with minimum 7,000 lb capacity

3 Tools to remove, replace, and reinstall steering and suspension

3 Use of a pressure-feed, anti-corrosion compound and application equipment

3 Have the ability to perform pre- and post-repair vehicle diagnostic scans and proof of calibrations (in house or sublet)

3 Have a documented Quality Assurance system

3 Have a 220 Volt, 3-Phase Inverter-Type Squeeze-type

Resistance Spot Welder (STRSW) capable of producing a minimum of 600 lbf (270 daN) of clamping force and 10,000 amps of current at the electrodes

3 Have a Minimum 200 amp/220-volt MIG/MAG welder

3 Have a dent removal/pulling system for steel panels that contains stud welder, stud pins and washers, wiggle wire and pulling attachments

3 Have a pulse MIG welder with silicon-bronze MIG brazing capabilities

2. STRUCTURAL REPAIR CAPABILITIES

3 Full time business in a permanent structure at a fixed location

3 Current Garage Liability Policy

3 Commercial General Liability Insurance – min $2,000,000

3 Evidence of compliance with Municipal, Provincial and National business regulations including health and safety

3 Provide proof of proper disposal of environmentally hazardous materials as required by applicable environmental laws

3 Documented CSI/customer feedback process

3 Written limited lifetime warranty

3 Maintain clean and orderly customer service areas including reception areas, and restrooms

3 Secure vehicle storage area

1. BUSINESS OPERATIONS

CORE ACCREDITATION:

ADVANCED ACCREDITATION (OPTIONAL):

components, engines and drive train units or proof of a qualified sublet provider.

CCIAP

CCIAPCANADIANCOLLISION INDUSTRYACCREDITATION PROGRAM

CANADIANCCIAPACCREDITATION PROGRAMCOLLISION INDUSTRY

1. Register on-line at www.cciap.ca

2. Fill out and submit yourself-evaluation

3. Pay program fee.

4. Schedule an on-site audit within 60 days of application.

HOW TO BECOME AN ACCREDITED REPAIR FACILITY

For more information:

Brigitte Pesant Director - Collision Programs brigitte.pesant@aiacanada.com

1-800-808-2920www.cciap.ca

180 Elgin Street, Suite 1400 Ottawa, ON K2P 0K3