Communication & Motivation Skills Rims

Meaning of communication

The word communication has been derived from the latin word “communes” which means “common”.

Communication & Communication & Motivation SkillsMotivation Skills

Newstorm and Davis,

”Communication is transfer of information from one person to another person. It is a way of reaching others by transmitting, ideas,facts, thoughts, feeling and values.’’

Three Aspects in Communication -Message, -Ideas, -Information.

Definition of CommunicationDefinition of Communication

Communication is a dynamic process…through this process we convey a thought

or feeling to someone else.how it is received depends on a set of

events, stimuli, that person is exposed to.

how you say what you say plays an important role in communication.

Communication ProcessCommunication Process

Total Communication Total Communication ProcessProcess

Reading16%

Writing9% Speaking

30%

Listening45%

5

Why is Communication Why is Communication Important?Important?

Doing a good job presenting (writing) will earn you recognition and respect.Becoming a good speaker rarely comes naturally.Make yourself get better at it by giving more talks!Make yourself get better by analyzing what good speakers do.Work at it… it’s uncomfortable but worth it!It actually becomes fun!

Levels of CommunicationLevels of Communication

VERBAL-Intra verbal : intonation of word and sound-Extra verbal: implication of words and phrases,

semanticsNON-VERBAL

-Gestures-Postures-Movements

SYMBOLIC - Sign,Pictures

Barriers in CommunicationBarriers in Communication

Disagreement between verbal and non-verbal messages

Negative Self ImageLack of FeedbackLack of Motivation and TrainingLanguage and Vocabulary LevelLack of Self Awareness

cont....

Unwillingness to say things differentlyUnwillingness to relate to others differentlyUnwillingness to learn new approachesLack of Self-ConfidenceLack of EnthusiasmVoice qualityPrejudice

cont....

External Barriers in External Barriers in CommunicationCommunication

Environment The venueThe effect of noise

Other People – Status, EducationTime

Basic Reasons Why We Basic Reasons Why We Do Not Listen?Do Not Listen?

Listening is Hard WorkCompetitionThe Rush for ActionSpeed differences (120 wpm v/s 360

wpm)Lack of Training

Levels of ListeningLevels of Listening

The Non-ListenerThe Marginal ListenerThe Evaluative ListenerThe Active Listener

Improving Listening SkillsImproving Listening Skills

By not being PreoccupiedBeing Open Minded & Non

DefensiveMinimizing InterruptionsEffective Listening is: Hearing,

interpreting when necessary, understanding the message and relating

to it.By Asking Questions

Effective CommunicationEffective Communication

It is free of stress.It is clear.It is two way.It involves active listening.It reflects the accountability of speaker and

listener.It utilizes feedback.

MotivationMotivation

Motivation is a kind of internal energy which drives a person to do something in order to achieve something.

Do all the good you can,By all the means you can,In all the ways you can,In all the places you can,At all the times you can,To all the people you can,As long as ever you can.

Rules of motivationRules of motivation

-Set a major goal,but follow a path.

-Finish what you start.-Socialize with others of

similar interest.-Learn how to learn.-Harmonize natural talent with

interest that motivates.-Increase knowledge on

subject that inspires.-Take risk.

Motivational DrivesMotivational Drives

Achievement Drives -A drive to accomplish objective & go ahead.

Affiliation Drives

- A drive to relate to people effectively.

Power Drive

-A drive to Influence people.

Presented by-Ravi Patel

-Ashutosh Pareek-Kapil Dev