Transcript
Interviewing Interview Questions – not in text
Interview Questions
Knowledge
Skills
Abilities
Content Skills
Functional Skills
Adaptive Skills
Content Skills
“Knowledge”
“Hard skills”
Job-specific
Specific to your job
◦ Software
◦ Typing
◦ Read a blueprint
◦ Drive a forklift
◦ Laws
HIPAA
FERPA
Functional Skills
“Soft Skills”
Skills that transfer to
many situations
Involve people or
information
Skills that transfer to
many situations
◦ Organizing
◦ Prioritizing
◦ Managing
◦ Communicating
Adaptive Skills
“Abilities”
Personality traits
Potential
Self-management
Dependable
Self-sufficient
Positive
Helpful
Creative
Energetic
Curious (willing to
learn)
To prepare: Ask yourself
What skills are important to this job?
What skills will be assessed?
How will they phrase questions to
assess these skills?
Unstructured Questions
Describe yourself in 3 words
What is your greatest strength?
What is your greatest weakness?
What do you believe is the most
important quality for someone to
succeed in this position?
Theoretical Questions
How would you handle an angry
customer?
How would you handle a conflict with a
co-worker?
How would you prioritize your tasks?
Behavioral Questions
Also known as…
◦ Behavior Description Interviews (BDI)
◦ Targeted Selection
Ask for specific examples that demonstrate
skills they seek
“Tell me about a time…”
“Give an example of…”
Give an example of…
… a project you completed as a
member of a team.
… a customer that was not satisfied
with his/her experience.
… a workplace conflict you have
encountered.
Preparing for
Behavioral Questions
Take some time to think through your
Job History
Need positive as well as negative
examples
Answering Behavioral Questions
STAR technique
◦ Situation
◦ Task
◦ Action
◦ Result
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