CLaSIC 2016 at NUS_Agnes Kukulska-Hulme
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Mobile and Personal
Learning for Newcomers to
a City
Keynote presented at the
National University of
Singapore
December 2016
Mobile and Personal Learning for
Newcomers to a City
Agnes Kukulska-Hulme
Institute of Educational Technology
The Open University, Milton Keynes, UK
CLaSIC conference, December 2016, Singapore
Milton Keynes – UK’s fastest growing city
Milton Keynes: smart city
MK Data Hub
• Harnesses the power of Big
Data
• Provides a platform to deliver
apps and services to address
the challenges of an
expanding city and its growing
number of citizens
/
How should we support newcomers to a city?
1. Situated language learning in Open University
projects: SALSA and MASELTOV
2. What does it mean to provide
‘mobile assistance’ in language learning?
3. Overview of some apps for newcomers
4. What’s missing from current apps?
5. Future directions in mobile apps for newcomers
6. Development of learning theory
7. Supporting teachers: Mobile pedagogy
SALSA project: Informal mobile learning
in a smart city
Beacons positioned in various locations around Milton Keynes
triggering language lessons on a person’s phone
http://www.open.ac.uk/blogs/salsa/
Used by English language learners
from the local Adult Continuing Education Centre
Situated language learning - example 1
Situated language learning - example 2
MASELTOV project:
Mobile assistance for immigrants in Europe
Navigation
guides
Cultural game
Language lessons
Information
resourcesFinding
volunteers nearby
Social
forumTranslation of signs
The project consortium designed,
developed and evaluated
a suite of tools and services
accessible from a single
context-aware mobile app
http://www.maseltov.eu
So what does it mean to provide
‘mobile assistance’ in language learning?
11
Kukulska-Hulme, A. (2016). Mobile Assistance in Language Learning: A critical appraisal. In: Palalas, A. and Ally, M. (eds.) The International Handbook of Mobile-Assisted Language Learning.
Available for download:
http://oro.open.ac.uk/47333/
State of the art: types of apps for newcomers
Smart city apps
Making use of Big Data
Internet of Things
Tailored apps for new arrivals
Targeted information e.g. FAQs, rights, citizenship tests
Language learning
Translation for specific situations
Apps for civic engagement
Transforming local citizenship - particularly for immigrants
Improving access to local services
Better understanding the needs of the populations they serve
New to a Country: Citizenship test
New to a Country: Language Learning
• Emphasizes fun and immersion
• Uses speech recognition
• Real world videos
- Music
- Commercials
- News
• Interactive subtitles
New to a Country: Visiting a city, living in a city
• Offline maps to avoid
data roaming
charges
• Information from
Yelp and Foursquare
in one place
• Personalised
itineraries with
location specific
downloads
Civic Engagement: New York City & Vancouver
NYC 311 platform to support
immigrant integration
• Users can submit service
requests and file complaints
• Access to public information
and immigrant specific
information
• 170 languages
VanConnect: Vancouver’s
one-stop solution for
connecting with City Hall
• Users can submit service
requests with geospatial
positioning
What’s missing from current apps?Existing apps generally do not provide the following:
Information about diverse communities and languages
spoken in the town/ city/ country
Audio content - hearing different accents and
announcements
Preparation for emergencies and unusual occurrences
Personal choice of content and interaction
Support for passing through a place on the way to another
country
How newcomers can be a help or a resource for others
Future directions in mobile apps for newcomers: dynamic personalised content, improved speech recognition,
creating trails for others to follow
NomadVocab
Demmans Epp, C. (2015).
Supporting English language
learners with an adaptive mobile
application. PhD Thesis, University
of Toronto
Nomadi trails
Speech recognition for
pronunciation practice:
University of Helsinki - Sari
Ylinen’s research project:
Technology-enhanced language
learning with mobile devices
(TELL me), 2016.
Development of learning theory:highlighting cognition, experience, motivation, behaviour and
social connection in situated contexts
19
Situated cognition
Embodied cognition
Augmented experience
Gamified experience
Personalised learning
Incidental learning
Self-regulated learning
Social learning
Peer learning
Authentic learning
Supporting teachers:
Mobile Pedagogy for English Language
Teaching: A Guide for Teachers, 2015
• Helping teachers understand learner
mobilities, mobile device features,
language dynamics
• Supporting app selection and activity
design
Available for download:
http://oro.open.ac.uk/43605/
21
Reports coming out in
December 2016 and early 2017
http://oro.open.ac.uk/47961/
Thank you!
Agnes Kukulska-Hulme
Twitter: @agneskh
http://oro.open.ac.uk/view/person/ak35.html
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