Charles Joy Tech Evangelist – Solutions Architecture System Center Microsoft Corporation System Center – IT Process Automation with Opalis and Gateway.
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Charles JoyTech Evangelist – Solutions ArchitectureSystem CenterMicrosoft Corporation
System Center – IT Process Automation with Opalis and Gateway to the Cloud
Pre-Day Seminar Series
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Seminar Objectives and TakeawaysOpalis Integration Server
Gain a greater understanding of Opalis Integration Server and its primary uses
Recognize where Opalis fits within System Center and the various features within the offeringRecognize common use cases for OpalisIdentify opportunities where Opalis can help transform your datacenter into the datacenter of the future
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What is Opalis Integration Server? o·pa·lis [oh-pal-is]
-noun1. The newest member of the
Microsoft System Center Suite; providing automation, orchestration, and integration for IT management tools throughout the data center.
2. The best* way to Integrate, Orchestrate and Automate your Datacenter.
*In my opinion
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System Center Server Management Suite
Incident / Change
Management
Virtual Workload
Provisioning
OS / Software Deploy,
Patching
Performance and Health
Monitoring
Backup / Disaster Recovery
Service Manager
.
Remedy Action Request System
OpenView Operations
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What Does Opalis Do?
• Helps meet strategic IT goals through improving service delivery
• Replaces manual, resource-intensive, and error-prone activities
• Typically crosses multiple IT components, disciplines, and silos
Configuration Management
(Physical & Virtual)
End-To-End Monitoring
Server Compliance
Data Protection &
Recovery
Opalis provides IT Process Automation (ITPA), also known as Run Book Automation (RBA), which is the ability to orchestrate and integrate IT management tools through workflows.
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How Are Customers Using Opalis?
Automate provisioning, resource allocation and retirement
Extend virtual machine management to the cloud
Virtual Machine Life-Cycle Management
Orchestrate incident management and resolution
Integrate across monitoring tools, service desks, and configuration management databases (CMDBs)
Incident Management
Scale automated configuration across platforms and tools
Ensure reliable change with intelligent workflow branching
Change and Configuration Management
Integration for some System Center Products to be released in 2010
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Data Center Automation Use CasesVirtual Life Cycle ManagementUser & Service ProvisioningClosed Loop ComplianceData Refresh/PublicationInfrastructure RemediationRBA – Task Automation
Server MaintenanceOS MaintenanceFile System MaintenanceDatabase MaintenanceService MaintenanceBackup/Recovery Maintenance
Identity ManagementInfrastructure Security ManagementITIL Facilitation
Incident ResponseIncident EnrichmentEvent ManagementProblem Management ReconciliationChange ManagementConfiguration ManagementCMDB Consolidation/Federation
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Processes and IT Silos
Event Mgmt
Service DeskAsset/CMDB
ConfigurationVirtual
Security
Storage
Server
Network
Triage & diagnose
Integrate service desks with data center tools
Update CI and assets systems
Coordinate audit, compliance and change
Orchestrate lifecycle management
Patch , user on-boarding, password reset
Provision, verify, manage & retire
Provision, verify, manage & retire
Provision, verify, manage & retire
IT Silos Silo Processes
Ch
an
ge &
C
om
plia
nce
Pro
vis
ion
ing
Virtu
al S
erv
ice
Man
ag
em
en
t
Clo
ud
Com
pu
ting
Incid
en
t R
esp
on
se
Monitor Servicerequest
Stop VM
Updaterequest
Updaterequest
Update & closerequest
Clone newVM
Updateproperties
Remove from Ops Manager
Test VM DeployApplications
VerifyApplication
Add to Ops Manager
Create CI
Retire CI
Createincident
Detach Storage
Detach Network Adapter
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Incident Triage Process - Manual
Monitoring
Configuration Management
Service Desk 1
Test & Diagnostics
Infrastructure
üService Desk 2
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Incident Triage Process with AutomationService Desk 2Monitoring
Workflow + Data Bus
New Event Details
Verify Fault
Run Diagnostic CI & Related Service Data
Diagnostic Results
CI & Effected Service DataSD1 Incident ID
Verification Result
SD1 Incident Details
SD2 Incident ID
SD2 Incident IDSD1 Incident ID SD2 Incident ID
Service Desk 1
Lookup CI
Event DetailsFault VerificationDiagnostic Results
üAvaila
bl
eAvaila
bl
e
Test & Diagnostics
Infrastructure Configuration Management
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Integration Packs
Process Catalogs Automation Platform
Action ServersData Store(Run processes)
GUI(Store process logic) (Design, manage, report)
WorkflowDesigner
Operator’s Console
The Opalis ComponentsOpalis Integration Server
Microsoft Active Directory HP Operations for UNIX
Microsoft Systems Management Server HP Operations Windows
Microsoft Operations Manager HP Operations Solaris
Microsoft Configuration Manager** HP Network Node Manager
Microsoft Virtual Machine Manager** HP Service Desk
Microsoft Data Protection Manager** HP Service Manager
Microsoft Service Manager** HP Asset Manager
BMC Atrium CMDB HP iLO 2
BMC Remedy AR System FTP
BMC Event Manager Symantec VERITAS NetBackup
BMC Patrol IBM Tivoli Enterprise Console
BMC BladeLogic Operations Manager IBM Tivoli Netcool/Omnibus
CA AutoSys IBM Tivoli Storage Manager
CA eHealth EMC Smarts InCharge
CA Service Desk VMware VI / vSphere
CA SPECTRUM UNIX Integration
CA Unicenter NSM **Roadmap 2010
Opalis Integration Packs
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Why Opalis?Multi-vendor integration, no rip & replace or vendor lock-inPre-built activities & workflow processes to speed time to valuePublish and subscribe data bus to share data and initiate tasks within the silosConfiguration of workflows is done without coding or scriptingIntelligent workflows with rule-based branching
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Identifying OpportunitiesAlignment with ITIL/MOF, best practice initiativesHigh number of manual processes
undocumentedinconsistenterror proneslow
Processes are complex and require extensive interaction with other softwareMaintenance of scripts is a burden
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Which Verticals Are Using Opalis TodayGovernment/MilitaryEducationTelecomHigh TechManufacturingFinance/BankingInsuranceGlobal Solution Providers
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OPALIS RESOURCES
System Center - Opalis HomeDownload Opalis Today!
Microsoft Pathways – Opalis
Blog D'JoyWhere you can find more demos, more content and this PPT Deck
TechNet Webcasts and Virtual Lab!
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Related ContentMGT302 - Opalis IT Process Automation:Introduction &Technical Overview
MGT200 – System Center Roadmap and Strategy
MGT201 – Don’t Waste a Crisis
VOC301 - Enterprise Service Level Monitoringat Queensland Department Communities
© 2008 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries.The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED
OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.
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