CHAPTER TEN Enterprise Resource Planning and Collaboration Systems.
Post on 30-Dec-2015
217 Views
Preview:
Transcript
CHAPTER TEN
Enterprise Resource Planning and Collaboration Systems
ERP (Your Book’s Definition)
Enterprise resource planning – integrates all departments and functions throughout an organization into a single IT system (or integrated set of IT systems) so that employees can make enterprise wide decisions by viewing enterprise wide information on all business operations
ERP (My Definition)
All of an organization’s business processes are integrated into a single system (SCM, CRM, accounting, finance, manufacturing, along with specialized function applicable to specific industries)
ERP (Players)
SAP has 30+ percent of the market Oracle / PeopleSoft IBM Microsoft Dynamics
ERP (Functions)
ERP (Business Processes)
ERP (Benefits)
Breaks down or eliminates information silos
Business processes are performed more efficiently
All functional systems interact together
ERP (Risks)
Failure can be catastrophic Hershey http://www.slideshare.net/ankitm2/erp-f
ailure-in-hersheys-presentation This list is endless
Failure is typically caused by Poor planning Not understanding and adapting
business process to the ERP
The Evolution of ERP
Core ERP Components (1)
Accounting and Finance Integrates traditional AR / AP /
inventory / payroll / general ledger Financial reporting systems Operates with multiple currencies
Core ERP Components (2)
Production and materials management Raw materials supply chain Manufacturing
You can’t make what you don’t have Distribution
You can’t ship what you have not made Human resources
ERP (Manufacturing and Production)
Extended Components
Business intelligence integration CRM SCM
Often considered a core component Ebusiness
Also becoming a core component Procurement (B2B) Sales (B2C)
Enterprise Application Integration
Integrate SCM, CRM, ERP business partners, suppliers, distributers, resellers, customers typically by creating SOA middleware
Collaboration Systems (Introduction)
Simply put, they help people (employees / partners / customers) effectively work together and share information
Collaboration Systems (Illustration)
Collaboration Systems (Types)
Groupware to collaborate Content management systems are
used as an information repository Knowledge management Workflow management
Much of the software performs many of these tasks
Collaboration Systems (Groupware)
Groupware allows us to work together
Functions Calendaring, scheduling, and
conferencing File sharing and change tracking
Providers Lotus Notes SharePoint
Collaboration Systems (Content Management)
Manage Information creating Information storage Changes to information Information publishing and acquisition
Collaboration Systems (Knowledge Management)
Closely related to content management
Capture, classify, retrieve, and share information
It preserves organizational memory SharePoint
Collaboration Systems (Workflow)
Workflow describes how work gets done You don’t have the prerequisites for a
class you want to take You fill out the College of Business
automated add slip form It’s routed to the department or
advisement centerAn advisor approves or disapproves the
requestYou are notified
ERP Demo
Accounting Financial / Managerial
Sales and Distribution Customers and products
Procurement Production Quality management Warehouse management HR And whatever else…
top related