Chapter 2: Attitudes & Ageism and how language is interwoven with both.

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Chapter 2 Attitudes amp Ageism

and how language is interwoven with both

Attitudes 3 components behavioral cognitive

affective These components color

how young people feel toward old people how people feel and think about the aging

process

how people behave as they grow older

Concerns young people have

For better or for worse January 20 2006

Age norms you assign them wersquoll talk

1 Wearing a short skirt and high heels

2 Living alone 3 Getting married 4 Raising children 5 Being considered

sexy 6 Drinking alcohol 7 Driving a sports car 8 Having others make

decisions for you

9 Displaying affection in public

10 Running a marathon 11 Running for US

president 12 Retiring 13 Becoming pregnant 14 Enrolling in a 4 year

college degree program

15 Receiving a heart transplant

Age norms cultural reflections

Ben httpwwwcomicscom

Clips from httpwwwbiologydukeeducunninghamVillainshtml

Age normscultural reflections 2

What do these have in common

Age norms language development

Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

abstractions Age 8 ndash milestones jump in

complexity Teen years ndash social and linguistic

complexity

Psychological state terms by age 3

ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

Child language development age 7

Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

Understands such terms as alike different beginning end etc

Should be able to tell time to quarter hourShould be able to do simple reading and

to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

Child language development age 8

Can relate involved accounts of events many from a time in the past

Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

situationsControl of rate pitch and volume are wellappropriately

establishedCan carry on conversation at rather adult level

Follows fairly complex directions with little repetitionHas well developed time and number concepts

httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

Advanced language stage over 12

Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

httpwwwmedemcommedlbmedlib_entrycfm

Language stage amp identity formation

ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

BoysLuke Moissinac amp Michael Bamberg Clark University

Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

Abstract We view identities (and masculinities) as fluid and contextually

sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

Sampling advanced language (adapted from Retherford 2004)

Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

reference personal (Sharon her) demonstrative comparative

substitution These cookies are stale Buy some fresh ones 1048723Connectives

Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

In English cohesion is most simply marked by connectives such as and but or so

httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

Semantics of advanced language

How Literate is the Lexicon (Nippold 1998)

Does the speaker producecomprehendNouns for technical and curriculum activities

1048723salutation oppression circumference proton

Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

Nonfactitive[truth is uncertain] think believe figure suppose

Retherford 2004 continued

(what is a presupposition)

A presupposition is background belief relating to an utterance that

must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

Social expectations about language

Value judgments about language are socially based

People notice ndash and evaluate ndash ways of talking that are different from their own

They hear words and accents and assign gender age region class and even ethnicity

And attitudes arise

When reality intersects with attitude

Female adult voices typically show a pitch that is 75 higher than the malersquos

different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

Gender-cued language and attitudes

Lexical and morphological differencesmorphology in some languages (Japanese)

emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

Generational differences in lexicon

Pickles January 20 2006

Preston on linguistic prejudice

A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

httpwwwpbsorgspeakspeechprejudiceattitudes

Preston collected perceptions of lsquocorrectrsquo speech

Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

150 EuroAm both sexes all ages amp classes from Michigan

httpwwwpbsorgspeakspeechprejudiceattitudes

Perceptions of lsquopleasantrsquo speech

Mean scores for pleasant

By Alabamians

Again 1=low

httpwwwpbsorgspeakspeechprejudiceattitudes

Just in case you didnrsquot lsquoget itrsquo

Hand-drawn from Michigan

httpwwwpbsorgspeakspeechprejudiceattitudes

You try it rate this speaker

Use the rating form provided Transcript goes with the voice clip

Wersquoll listen to it three times

Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

Easter SundayYeah (laughter)

Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

(Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

Item Demographics

Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

5 Teller is friendly 01436 00050

7 Teller likes telling stories 00957

12 Tellerrsquos story is true 01357 04700

17 Teller knows other stories 00248 00275

21 Interviewer is polite 00007 04879

24 Interviewer is interested in Teller 04469 00040

28 Teller is polite 00013 02437 04729

43 Teller tells stories well 03421 03422

Additional significant relationships in Factor 1 Evaluating competence of TELLER

Factors affecting language in aging

Each of these factors can affect language production and cause social withdrawal as people age

hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

What aging sounds like

Voices are heard as hoarse high pitched breathy tremulous or shaky

Men are heard as hesitant Women are heard as passive

Mulac amp Giles 1996

Stereotyped projections of elder speech

Tangential ndash speaker wanders off the topic

Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

words Too wordy ndash speaker gives too many

details

Age-biased reactions Ryanrsquos research

avoidance impatiencecontrolling talk baby talk orElderspeak

(simplified speech)

overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

comments

Often we donrsquot realize that we have changed our speech when we talk to an older person

Overaccomodation

Can be seen as patronizing wrong message

Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

Thatrsquos not the message we want to send

(Ryan amp Cole 1990)

UnderaccommodationFreezing people out sending the wrong

messageWe under-accommodate a speakerrsquos needs

when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

Thatrsquos not the message we want to send

(Giles et al 1990)

How we change our speech 1

Conversation with adult 54 years old

1 I tended to display my interest by nodding much more instead of interrupting

Conversation with adult 94 years old

1 I was much more likely to interrupt with interjections and clarifying statements

Example from Batson 2003

How we change our speech 2

With the person aged 54

2 I participated actively with my honest opinions in this dialogue

With the person aged 94

2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

Example from Batson 2003

How we change our speech 3

With the person aged 54

3 I spoke more softly and more quickly

With the person aged 94

3 My voice was much louder and I spoke slower than usual

Example from Batson 2003

How we change our speech 4

With the person aged 54

4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

With the person aged 94

4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

Example from Batson 2003

Age-associated differences in communication expectations

Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

Special issue Health Communications 83 (1996)

Healthcare worker interactions

Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

Hmmm Wersquore back attitudes

Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

Language issues for new nurses whatrsquos beneath the surface

Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

Workforce demographics NC

wwwnursencorgresearchTrends2001workforce_demospdf

Ageism in general

In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

US legislation httpnewsbbccouk2hiuk_news2975754stm

Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

boomers httpwwwzwirecomsitenewscfm

newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

Intergenerational communication 3 models

CAT communication accommodation Convergent X divergent strategies

CPA communicative predicament Problematic talk lt negative stereotypes

CEM communication enhancement Tailor speech to individual needs and

thereby reduce stereotypes

Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

Youth X old age in Asia X Canada

Views of the old in the East often resemble the Westrsquos

Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

Ryanrsquos cross-cultural work suggests

Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

rather than the reduction of negative attitudes

Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

Ageism language and marketing

What are the appealsWhat are the stereotypes

While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

  • Age normscultural reflections 2
  • Auditor perception of discourse F1 of 3
  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
  • Slide 46
  • Slide 47
  • Slide 48

    Attitudes 3 components behavioral cognitive

    affective These components color

    how young people feel toward old people how people feel and think about the aging

    process

    how people behave as they grow older

    Concerns young people have

    For better or for worse January 20 2006

    Age norms you assign them wersquoll talk

    1 Wearing a short skirt and high heels

    2 Living alone 3 Getting married 4 Raising children 5 Being considered

    sexy 6 Drinking alcohol 7 Driving a sports car 8 Having others make

    decisions for you

    9 Displaying affection in public

    10 Running a marathon 11 Running for US

    president 12 Retiring 13 Becoming pregnant 14 Enrolling in a 4 year

    college degree program

    15 Receiving a heart transplant

    Age norms cultural reflections

    Ben httpwwwcomicscom

    Clips from httpwwwbiologydukeeducunninghamVillainshtml

    Age normscultural reflections 2

    What do these have in common

    Age norms language development

    Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

    abstractions Age 8 ndash milestones jump in

    complexity Teen years ndash social and linguistic

    complexity

    Psychological state terms by age 3

    ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

    A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

    Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

    Child language development age 7

    Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

    Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

    Understands such terms as alike different beginning end etc

    Should be able to tell time to quarter hourShould be able to do simple reading and

    to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

    Child language development age 8

    Can relate involved accounts of events many from a time in the past

    Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

    establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

    situationsControl of rate pitch and volume are wellappropriately

    establishedCan carry on conversation at rather adult level

    Follows fairly complex directions with little repetitionHas well developed time and number concepts

    httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

    Advanced language stage over 12

    Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

    httpwwwmedemcommedlbmedlib_entrycfm

    Language stage amp identity formation

    ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

    BoysLuke Moissinac amp Michael Bamberg Clark University

    Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

    Abstract We view identities (and masculinities) as fluid and contextually

    sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

    Sampling advanced language (adapted from Retherford 2004)

    Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

    Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

    lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

    reference personal (Sharon her) demonstrative comparative

    substitution These cookies are stale Buy some fresh ones 1048723Connectives

    Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

    In English cohesion is most simply marked by connectives such as and but or so

    httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

    Semantics of advanced language

    How Literate is the Lexicon (Nippold 1998)

    Does the speaker producecomprehendNouns for technical and curriculum activities

    1048723salutation oppression circumference proton

    Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

    Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

    Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

    Nonfactitive[truth is uncertain] think believe figure suppose

    Retherford 2004 continued

    (what is a presupposition)

    A presupposition is background belief relating to an utterance that

    must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

    generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

    can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

    Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

    httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

    Social expectations about language

    Value judgments about language are socially based

    People notice ndash and evaluate ndash ways of talking that are different from their own

    They hear words and accents and assign gender age region class and even ethnicity

    And attitudes arise

    When reality intersects with attitude

    Female adult voices typically show a pitch that is 75 higher than the malersquos

    different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

    Gender-cued language and attitudes

    Lexical and morphological differencesmorphology in some languages (Japanese)

    emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

    Generational differences in lexicon

    Pickles January 20 2006

    Preston on linguistic prejudice

    A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

    httpwwwpbsorgspeakspeechprejudiceattitudes

    Preston collected perceptions of lsquocorrectrsquo speech

    Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

    150 EuroAm both sexes all ages amp classes from Michigan

    httpwwwpbsorgspeakspeechprejudiceattitudes

    Perceptions of lsquopleasantrsquo speech

    Mean scores for pleasant

    By Alabamians

    Again 1=low

    httpwwwpbsorgspeakspeechprejudiceattitudes

    Just in case you didnrsquot lsquoget itrsquo

    Hand-drawn from Michigan

    httpwwwpbsorgspeakspeechprejudiceattitudes

    You try it rate this speaker

    Use the rating form provided Transcript goes with the voice clip

    Wersquoll listen to it three times

    Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

    And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

    Easter SundayYeah (laughter)

    Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

    wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

    (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

    As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

    Item Demographics

    Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

    umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

    5 Teller is friendly 01436 00050

    7 Teller likes telling stories 00957

    12 Tellerrsquos story is true 01357 04700

    17 Teller knows other stories 00248 00275

    21 Interviewer is polite 00007 04879

    24 Interviewer is interested in Teller 04469 00040

    28 Teller is polite 00013 02437 04729

    43 Teller tells stories well 03421 03422

    Additional significant relationships in Factor 1 Evaluating competence of TELLER

    Factors affecting language in aging

    Each of these factors can affect language production and cause social withdrawal as people age

    hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

    What aging sounds like

    Voices are heard as hoarse high pitched breathy tremulous or shaky

    Men are heard as hesitant Women are heard as passive

    Mulac amp Giles 1996

    Stereotyped projections of elder speech

    Tangential ndash speaker wanders off the topic

    Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

    words Too wordy ndash speaker gives too many

    details

    Age-biased reactions Ryanrsquos research

    avoidance impatiencecontrolling talk baby talk orElderspeak

    (simplified speech)

    overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

    comments

    Often we donrsquot realize that we have changed our speech when we talk to an older person

    Overaccomodation

    Can be seen as patronizing wrong message

    Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

    Thatrsquos not the message we want to send

    (Ryan amp Cole 1990)

    UnderaccommodationFreezing people out sending the wrong

    messageWe under-accommodate a speakerrsquos needs

    when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

    Thatrsquos not the message we want to send

    (Giles et al 1990)

    How we change our speech 1

    Conversation with adult 54 years old

    1 I tended to display my interest by nodding much more instead of interrupting

    Conversation with adult 94 years old

    1 I was much more likely to interrupt with interjections and clarifying statements

    Example from Batson 2003

    How we change our speech 2

    With the person aged 54

    2 I participated actively with my honest opinions in this dialogue

    With the person aged 94

    2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

    Example from Batson 2003

    How we change our speech 3

    With the person aged 54

    3 I spoke more softly and more quickly

    With the person aged 94

    3 My voice was much louder and I spoke slower than usual

    Example from Batson 2003

    How we change our speech 4

    With the person aged 54

    4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

    With the person aged 94

    4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

    Example from Batson 2003

    Age-associated differences in communication expectations

    Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

    This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

    Special issue Health Communications 83 (1996)

    Healthcare worker interactions

    Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

    Hmmm Wersquore back attitudes

    Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

    Language issues for new nurses whatrsquos beneath the surface

    Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

    Workforce demographics NC

    wwwnursencorgresearchTrends2001workforce_demospdf

    Ageism in general

    In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

    Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

    Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

    US legislation httpnewsbbccouk2hiuk_news2975754stm

    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

    boomers httpwwwzwirecomsitenewscfm

    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

    Intergenerational communication 3 models

    CAT communication accommodation Convergent X divergent strategies

    CPA communicative predicament Problematic talk lt negative stereotypes

    CEM communication enhancement Tailor speech to individual needs and

    thereby reduce stereotypes

    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

    Youth X old age in Asia X Canada

    Views of the old in the East often resemble the Westrsquos

    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

    Ryanrsquos cross-cultural work suggests

    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

    rather than the reduction of negative attitudes

    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

    Ageism language and marketing

    What are the appealsWhat are the stereotypes

    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

    • Age normscultural reflections 2
    • Auditor perception of discourse F1 of 3
    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
    • Slide 46
    • Slide 47
    • Slide 48

      Concerns young people have

      For better or for worse January 20 2006

      Age norms you assign them wersquoll talk

      1 Wearing a short skirt and high heels

      2 Living alone 3 Getting married 4 Raising children 5 Being considered

      sexy 6 Drinking alcohol 7 Driving a sports car 8 Having others make

      decisions for you

      9 Displaying affection in public

      10 Running a marathon 11 Running for US

      president 12 Retiring 13 Becoming pregnant 14 Enrolling in a 4 year

      college degree program

      15 Receiving a heart transplant

      Age norms cultural reflections

      Ben httpwwwcomicscom

      Clips from httpwwwbiologydukeeducunninghamVillainshtml

      Age normscultural reflections 2

      What do these have in common

      Age norms language development

      Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

      abstractions Age 8 ndash milestones jump in

      complexity Teen years ndash social and linguistic

      complexity

      Psychological state terms by age 3

      ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

      A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

      Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

      Child language development age 7

      Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

      Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

      Understands such terms as alike different beginning end etc

      Should be able to tell time to quarter hourShould be able to do simple reading and

      to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

      Child language development age 8

      Can relate involved accounts of events many from a time in the past

      Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

      establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

      situationsControl of rate pitch and volume are wellappropriately

      establishedCan carry on conversation at rather adult level

      Follows fairly complex directions with little repetitionHas well developed time and number concepts

      httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

      Advanced language stage over 12

      Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

      httpwwwmedemcommedlbmedlib_entrycfm

      Language stage amp identity formation

      ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

      BoysLuke Moissinac amp Michael Bamberg Clark University

      Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

      Abstract We view identities (and masculinities) as fluid and contextually

      sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

      Sampling advanced language (adapted from Retherford 2004)

      Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

      Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

      lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

      reference personal (Sharon her) demonstrative comparative

      substitution These cookies are stale Buy some fresh ones 1048723Connectives

      Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

      In English cohesion is most simply marked by connectives such as and but or so

      httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

      Semantics of advanced language

      How Literate is the Lexicon (Nippold 1998)

      Does the speaker producecomprehendNouns for technical and curriculum activities

      1048723salutation oppression circumference proton

      Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

      Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

      Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

      Nonfactitive[truth is uncertain] think believe figure suppose

      Retherford 2004 continued

      (what is a presupposition)

      A presupposition is background belief relating to an utterance that

      must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

      generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

      can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

      Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

      httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

      Social expectations about language

      Value judgments about language are socially based

      People notice ndash and evaluate ndash ways of talking that are different from their own

      They hear words and accents and assign gender age region class and even ethnicity

      And attitudes arise

      When reality intersects with attitude

      Female adult voices typically show a pitch that is 75 higher than the malersquos

      different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

      Gender-cued language and attitudes

      Lexical and morphological differencesmorphology in some languages (Japanese)

      emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

      Generational differences in lexicon

      Pickles January 20 2006

      Preston on linguistic prejudice

      A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

      httpwwwpbsorgspeakspeechprejudiceattitudes

      Preston collected perceptions of lsquocorrectrsquo speech

      Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

      150 EuroAm both sexes all ages amp classes from Michigan

      httpwwwpbsorgspeakspeechprejudiceattitudes

      Perceptions of lsquopleasantrsquo speech

      Mean scores for pleasant

      By Alabamians

      Again 1=low

      httpwwwpbsorgspeakspeechprejudiceattitudes

      Just in case you didnrsquot lsquoget itrsquo

      Hand-drawn from Michigan

      httpwwwpbsorgspeakspeechprejudiceattitudes

      You try it rate this speaker

      Use the rating form provided Transcript goes with the voice clip

      Wersquoll listen to it three times

      Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

      And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

      Easter SundayYeah (laughter)

      Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

      wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

      (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

      As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

      Item Demographics

      Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

      umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

      5 Teller is friendly 01436 00050

      7 Teller likes telling stories 00957

      12 Tellerrsquos story is true 01357 04700

      17 Teller knows other stories 00248 00275

      21 Interviewer is polite 00007 04879

      24 Interviewer is interested in Teller 04469 00040

      28 Teller is polite 00013 02437 04729

      43 Teller tells stories well 03421 03422

      Additional significant relationships in Factor 1 Evaluating competence of TELLER

      Factors affecting language in aging

      Each of these factors can affect language production and cause social withdrawal as people age

      hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

      What aging sounds like

      Voices are heard as hoarse high pitched breathy tremulous or shaky

      Men are heard as hesitant Women are heard as passive

      Mulac amp Giles 1996

      Stereotyped projections of elder speech

      Tangential ndash speaker wanders off the topic

      Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

      words Too wordy ndash speaker gives too many

      details

      Age-biased reactions Ryanrsquos research

      avoidance impatiencecontrolling talk baby talk orElderspeak

      (simplified speech)

      overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

      comments

      Often we donrsquot realize that we have changed our speech when we talk to an older person

      Overaccomodation

      Can be seen as patronizing wrong message

      Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

      Thatrsquos not the message we want to send

      (Ryan amp Cole 1990)

      UnderaccommodationFreezing people out sending the wrong

      messageWe under-accommodate a speakerrsquos needs

      when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

      Thatrsquos not the message we want to send

      (Giles et al 1990)

      How we change our speech 1

      Conversation with adult 54 years old

      1 I tended to display my interest by nodding much more instead of interrupting

      Conversation with adult 94 years old

      1 I was much more likely to interrupt with interjections and clarifying statements

      Example from Batson 2003

      How we change our speech 2

      With the person aged 54

      2 I participated actively with my honest opinions in this dialogue

      With the person aged 94

      2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

      Example from Batson 2003

      How we change our speech 3

      With the person aged 54

      3 I spoke more softly and more quickly

      With the person aged 94

      3 My voice was much louder and I spoke slower than usual

      Example from Batson 2003

      How we change our speech 4

      With the person aged 54

      4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

      With the person aged 94

      4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

      Example from Batson 2003

      Age-associated differences in communication expectations

      Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

      This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

      Special issue Health Communications 83 (1996)

      Healthcare worker interactions

      Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

      Hmmm Wersquore back attitudes

      Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

      Language issues for new nurses whatrsquos beneath the surface

      Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

      Workforce demographics NC

      wwwnursencorgresearchTrends2001workforce_demospdf

      Ageism in general

      In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

      Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

      Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

      Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

      Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

      Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

      US legislation httpnewsbbccouk2hiuk_news2975754stm

      Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

      boomers httpwwwzwirecomsitenewscfm

      newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

      Intergenerational communication 3 models

      CAT communication accommodation Convergent X divergent strategies

      CPA communicative predicament Problematic talk lt negative stereotypes

      CEM communication enhancement Tailor speech to individual needs and

      thereby reduce stereotypes

      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

      Youth X old age in Asia X Canada

      Views of the old in the East often resemble the Westrsquos

      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

      Ryanrsquos cross-cultural work suggests

      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

      rather than the reduction of negative attitudes

      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

      Ageism language and marketing

      What are the appealsWhat are the stereotypes

      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

      • Age normscultural reflections 2
      • Auditor perception of discourse F1 of 3
      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
      • Slide 46
      • Slide 47
      • Slide 48

        Age norms you assign them wersquoll talk

        1 Wearing a short skirt and high heels

        2 Living alone 3 Getting married 4 Raising children 5 Being considered

        sexy 6 Drinking alcohol 7 Driving a sports car 8 Having others make

        decisions for you

        9 Displaying affection in public

        10 Running a marathon 11 Running for US

        president 12 Retiring 13 Becoming pregnant 14 Enrolling in a 4 year

        college degree program

        15 Receiving a heart transplant

        Age norms cultural reflections

        Ben httpwwwcomicscom

        Clips from httpwwwbiologydukeeducunninghamVillainshtml

        Age normscultural reflections 2

        What do these have in common

        Age norms language development

        Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

        abstractions Age 8 ndash milestones jump in

        complexity Teen years ndash social and linguistic

        complexity

        Psychological state terms by age 3

        ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

        A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

        Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

        Child language development age 7

        Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

        Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

        Understands such terms as alike different beginning end etc

        Should be able to tell time to quarter hourShould be able to do simple reading and

        to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

        Child language development age 8

        Can relate involved accounts of events many from a time in the past

        Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

        establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

        situationsControl of rate pitch and volume are wellappropriately

        establishedCan carry on conversation at rather adult level

        Follows fairly complex directions with little repetitionHas well developed time and number concepts

        httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

        Advanced language stage over 12

        Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

        httpwwwmedemcommedlbmedlib_entrycfm

        Language stage amp identity formation

        ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

        BoysLuke Moissinac amp Michael Bamberg Clark University

        Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

        Abstract We view identities (and masculinities) as fluid and contextually

        sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

        Sampling advanced language (adapted from Retherford 2004)

        Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

        Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

        lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

        reference personal (Sharon her) demonstrative comparative

        substitution These cookies are stale Buy some fresh ones 1048723Connectives

        Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

        In English cohesion is most simply marked by connectives such as and but or so

        httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

        Semantics of advanced language

        How Literate is the Lexicon (Nippold 1998)

        Does the speaker producecomprehendNouns for technical and curriculum activities

        1048723salutation oppression circumference proton

        Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

        Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

        Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

        Nonfactitive[truth is uncertain] think believe figure suppose

        Retherford 2004 continued

        (what is a presupposition)

        A presupposition is background belief relating to an utterance that

        must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

        generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

        can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

        Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

        httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

        Social expectations about language

        Value judgments about language are socially based

        People notice ndash and evaluate ndash ways of talking that are different from their own

        They hear words and accents and assign gender age region class and even ethnicity

        And attitudes arise

        When reality intersects with attitude

        Female adult voices typically show a pitch that is 75 higher than the malersquos

        different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

        Gender-cued language and attitudes

        Lexical and morphological differencesmorphology in some languages (Japanese)

        emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

        Generational differences in lexicon

        Pickles January 20 2006

        Preston on linguistic prejudice

        A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

        httpwwwpbsorgspeakspeechprejudiceattitudes

        Preston collected perceptions of lsquocorrectrsquo speech

        Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

        150 EuroAm both sexes all ages amp classes from Michigan

        httpwwwpbsorgspeakspeechprejudiceattitudes

        Perceptions of lsquopleasantrsquo speech

        Mean scores for pleasant

        By Alabamians

        Again 1=low

        httpwwwpbsorgspeakspeechprejudiceattitudes

        Just in case you didnrsquot lsquoget itrsquo

        Hand-drawn from Michigan

        httpwwwpbsorgspeakspeechprejudiceattitudes

        You try it rate this speaker

        Use the rating form provided Transcript goes with the voice clip

        Wersquoll listen to it three times

        Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

        And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

        Easter SundayYeah (laughter)

        Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

        wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

        (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

        As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

        Item Demographics

        Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

        umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

        5 Teller is friendly 01436 00050

        7 Teller likes telling stories 00957

        12 Tellerrsquos story is true 01357 04700

        17 Teller knows other stories 00248 00275

        21 Interviewer is polite 00007 04879

        24 Interviewer is interested in Teller 04469 00040

        28 Teller is polite 00013 02437 04729

        43 Teller tells stories well 03421 03422

        Additional significant relationships in Factor 1 Evaluating competence of TELLER

        Factors affecting language in aging

        Each of these factors can affect language production and cause social withdrawal as people age

        hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

        What aging sounds like

        Voices are heard as hoarse high pitched breathy tremulous or shaky

        Men are heard as hesitant Women are heard as passive

        Mulac amp Giles 1996

        Stereotyped projections of elder speech

        Tangential ndash speaker wanders off the topic

        Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

        words Too wordy ndash speaker gives too many

        details

        Age-biased reactions Ryanrsquos research

        avoidance impatiencecontrolling talk baby talk orElderspeak

        (simplified speech)

        overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

        comments

        Often we donrsquot realize that we have changed our speech when we talk to an older person

        Overaccomodation

        Can be seen as patronizing wrong message

        Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

        Thatrsquos not the message we want to send

        (Ryan amp Cole 1990)

        UnderaccommodationFreezing people out sending the wrong

        messageWe under-accommodate a speakerrsquos needs

        when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

        Thatrsquos not the message we want to send

        (Giles et al 1990)

        How we change our speech 1

        Conversation with adult 54 years old

        1 I tended to display my interest by nodding much more instead of interrupting

        Conversation with adult 94 years old

        1 I was much more likely to interrupt with interjections and clarifying statements

        Example from Batson 2003

        How we change our speech 2

        With the person aged 54

        2 I participated actively with my honest opinions in this dialogue

        With the person aged 94

        2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

        Example from Batson 2003

        How we change our speech 3

        With the person aged 54

        3 I spoke more softly and more quickly

        With the person aged 94

        3 My voice was much louder and I spoke slower than usual

        Example from Batson 2003

        How we change our speech 4

        With the person aged 54

        4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

        With the person aged 94

        4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

        Example from Batson 2003

        Age-associated differences in communication expectations

        Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

        This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

        Special issue Health Communications 83 (1996)

        Healthcare worker interactions

        Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

        Hmmm Wersquore back attitudes

        Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

        Language issues for new nurses whatrsquos beneath the surface

        Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

        Workforce demographics NC

        wwwnursencorgresearchTrends2001workforce_demospdf

        Ageism in general

        In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

        Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

        Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

        Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

        Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

        Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

        US legislation httpnewsbbccouk2hiuk_news2975754stm

        Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

        boomers httpwwwzwirecomsitenewscfm

        newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

        Intergenerational communication 3 models

        CAT communication accommodation Convergent X divergent strategies

        CPA communicative predicament Problematic talk lt negative stereotypes

        CEM communication enhancement Tailor speech to individual needs and

        thereby reduce stereotypes

        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

        Youth X old age in Asia X Canada

        Views of the old in the East often resemble the Westrsquos

        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

        Ryanrsquos cross-cultural work suggests

        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

        rather than the reduction of negative attitudes

        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

        Ageism language and marketing

        What are the appealsWhat are the stereotypes

        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

        • Age normscultural reflections 2
        • Auditor perception of discourse F1 of 3
        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
        • Slide 46
        • Slide 47
        • Slide 48

          Age norms cultural reflections

          Ben httpwwwcomicscom

          Clips from httpwwwbiologydukeeducunninghamVillainshtml

          Age normscultural reflections 2

          What do these have in common

          Age norms language development

          Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

          abstractions Age 8 ndash milestones jump in

          complexity Teen years ndash social and linguistic

          complexity

          Psychological state terms by age 3

          ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

          A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

          Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

          Child language development age 7

          Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

          Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

          Understands such terms as alike different beginning end etc

          Should be able to tell time to quarter hourShould be able to do simple reading and

          to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

          Child language development age 8

          Can relate involved accounts of events many from a time in the past

          Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

          establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

          situationsControl of rate pitch and volume are wellappropriately

          establishedCan carry on conversation at rather adult level

          Follows fairly complex directions with little repetitionHas well developed time and number concepts

          httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

          Advanced language stage over 12

          Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

          httpwwwmedemcommedlbmedlib_entrycfm

          Language stage amp identity formation

          ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

          BoysLuke Moissinac amp Michael Bamberg Clark University

          Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

          Abstract We view identities (and masculinities) as fluid and contextually

          sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

          Sampling advanced language (adapted from Retherford 2004)

          Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

          Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

          lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

          reference personal (Sharon her) demonstrative comparative

          substitution These cookies are stale Buy some fresh ones 1048723Connectives

          Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

          In English cohesion is most simply marked by connectives such as and but or so

          httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

          Semantics of advanced language

          How Literate is the Lexicon (Nippold 1998)

          Does the speaker producecomprehendNouns for technical and curriculum activities

          1048723salutation oppression circumference proton

          Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

          Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

          Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

          Nonfactitive[truth is uncertain] think believe figure suppose

          Retherford 2004 continued

          (what is a presupposition)

          A presupposition is background belief relating to an utterance that

          must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

          generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

          can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

          Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

          httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

          Social expectations about language

          Value judgments about language are socially based

          People notice ndash and evaluate ndash ways of talking that are different from their own

          They hear words and accents and assign gender age region class and even ethnicity

          And attitudes arise

          When reality intersects with attitude

          Female adult voices typically show a pitch that is 75 higher than the malersquos

          different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

          Gender-cued language and attitudes

          Lexical and morphological differencesmorphology in some languages (Japanese)

          emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

          Generational differences in lexicon

          Pickles January 20 2006

          Preston on linguistic prejudice

          A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

          httpwwwpbsorgspeakspeechprejudiceattitudes

          Preston collected perceptions of lsquocorrectrsquo speech

          Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

          150 EuroAm both sexes all ages amp classes from Michigan

          httpwwwpbsorgspeakspeechprejudiceattitudes

          Perceptions of lsquopleasantrsquo speech

          Mean scores for pleasant

          By Alabamians

          Again 1=low

          httpwwwpbsorgspeakspeechprejudiceattitudes

          Just in case you didnrsquot lsquoget itrsquo

          Hand-drawn from Michigan

          httpwwwpbsorgspeakspeechprejudiceattitudes

          You try it rate this speaker

          Use the rating form provided Transcript goes with the voice clip

          Wersquoll listen to it three times

          Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

          And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

          Easter SundayYeah (laughter)

          Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

          wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

          (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

          As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

          Item Demographics

          Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

          umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

          5 Teller is friendly 01436 00050

          7 Teller likes telling stories 00957

          12 Tellerrsquos story is true 01357 04700

          17 Teller knows other stories 00248 00275

          21 Interviewer is polite 00007 04879

          24 Interviewer is interested in Teller 04469 00040

          28 Teller is polite 00013 02437 04729

          43 Teller tells stories well 03421 03422

          Additional significant relationships in Factor 1 Evaluating competence of TELLER

          Factors affecting language in aging

          Each of these factors can affect language production and cause social withdrawal as people age

          hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

          What aging sounds like

          Voices are heard as hoarse high pitched breathy tremulous or shaky

          Men are heard as hesitant Women are heard as passive

          Mulac amp Giles 1996

          Stereotyped projections of elder speech

          Tangential ndash speaker wanders off the topic

          Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

          words Too wordy ndash speaker gives too many

          details

          Age-biased reactions Ryanrsquos research

          avoidance impatiencecontrolling talk baby talk orElderspeak

          (simplified speech)

          overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

          comments

          Often we donrsquot realize that we have changed our speech when we talk to an older person

          Overaccomodation

          Can be seen as patronizing wrong message

          Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

          Thatrsquos not the message we want to send

          (Ryan amp Cole 1990)

          UnderaccommodationFreezing people out sending the wrong

          messageWe under-accommodate a speakerrsquos needs

          when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

          Thatrsquos not the message we want to send

          (Giles et al 1990)

          How we change our speech 1

          Conversation with adult 54 years old

          1 I tended to display my interest by nodding much more instead of interrupting

          Conversation with adult 94 years old

          1 I was much more likely to interrupt with interjections and clarifying statements

          Example from Batson 2003

          How we change our speech 2

          With the person aged 54

          2 I participated actively with my honest opinions in this dialogue

          With the person aged 94

          2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

          Example from Batson 2003

          How we change our speech 3

          With the person aged 54

          3 I spoke more softly and more quickly

          With the person aged 94

          3 My voice was much louder and I spoke slower than usual

          Example from Batson 2003

          How we change our speech 4

          With the person aged 54

          4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

          With the person aged 94

          4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

          Example from Batson 2003

          Age-associated differences in communication expectations

          Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

          This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

          Special issue Health Communications 83 (1996)

          Healthcare worker interactions

          Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

          Hmmm Wersquore back attitudes

          Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

          Language issues for new nurses whatrsquos beneath the surface

          Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

          Workforce demographics NC

          wwwnursencorgresearchTrends2001workforce_demospdf

          Ageism in general

          In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

          Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

          Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

          Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

          Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

          Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

          US legislation httpnewsbbccouk2hiuk_news2975754stm

          Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

          boomers httpwwwzwirecomsitenewscfm

          newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

          Intergenerational communication 3 models

          CAT communication accommodation Convergent X divergent strategies

          CPA communicative predicament Problematic talk lt negative stereotypes

          CEM communication enhancement Tailor speech to individual needs and

          thereby reduce stereotypes

          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

          Youth X old age in Asia X Canada

          Views of the old in the East often resemble the Westrsquos

          Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

          Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

          youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

          Ryanrsquos cross-cultural work suggests

          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

          rather than the reduction of negative attitudes

          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

          Ageism language and marketing

          What are the appealsWhat are the stereotypes

          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

          • Age normscultural reflections 2
          • Auditor perception of discourse F1 of 3
          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
          • Slide 46
          • Slide 47
          • Slide 48

            Clips from httpwwwbiologydukeeducunninghamVillainshtml

            Age normscultural reflections 2

            What do these have in common

            Age norms language development

            Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

            abstractions Age 8 ndash milestones jump in

            complexity Teen years ndash social and linguistic

            complexity

            Psychological state terms by age 3

            ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

            A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

            Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

            Child language development age 7

            Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

            Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

            Understands such terms as alike different beginning end etc

            Should be able to tell time to quarter hourShould be able to do simple reading and

            to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

            Child language development age 8

            Can relate involved accounts of events many from a time in the past

            Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

            establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

            situationsControl of rate pitch and volume are wellappropriately

            establishedCan carry on conversation at rather adult level

            Follows fairly complex directions with little repetitionHas well developed time and number concepts

            httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

            Advanced language stage over 12

            Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

            httpwwwmedemcommedlbmedlib_entrycfm

            Language stage amp identity formation

            ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

            BoysLuke Moissinac amp Michael Bamberg Clark University

            Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

            Abstract We view identities (and masculinities) as fluid and contextually

            sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

            Sampling advanced language (adapted from Retherford 2004)

            Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

            Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

            lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

            reference personal (Sharon her) demonstrative comparative

            substitution These cookies are stale Buy some fresh ones 1048723Connectives

            Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

            In English cohesion is most simply marked by connectives such as and but or so

            httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

            Semantics of advanced language

            How Literate is the Lexicon (Nippold 1998)

            Does the speaker producecomprehendNouns for technical and curriculum activities

            1048723salutation oppression circumference proton

            Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

            Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

            Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

            Nonfactitive[truth is uncertain] think believe figure suppose

            Retherford 2004 continued

            (what is a presupposition)

            A presupposition is background belief relating to an utterance that

            must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

            generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

            can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

            Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

            httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

            Social expectations about language

            Value judgments about language are socially based

            People notice ndash and evaluate ndash ways of talking that are different from their own

            They hear words and accents and assign gender age region class and even ethnicity

            And attitudes arise

            When reality intersects with attitude

            Female adult voices typically show a pitch that is 75 higher than the malersquos

            different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

            Gender-cued language and attitudes

            Lexical and morphological differencesmorphology in some languages (Japanese)

            emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

            Generational differences in lexicon

            Pickles January 20 2006

            Preston on linguistic prejudice

            A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

            httpwwwpbsorgspeakspeechprejudiceattitudes

            Preston collected perceptions of lsquocorrectrsquo speech

            Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

            150 EuroAm both sexes all ages amp classes from Michigan

            httpwwwpbsorgspeakspeechprejudiceattitudes

            Perceptions of lsquopleasantrsquo speech

            Mean scores for pleasant

            By Alabamians

            Again 1=low

            httpwwwpbsorgspeakspeechprejudiceattitudes

            Just in case you didnrsquot lsquoget itrsquo

            Hand-drawn from Michigan

            httpwwwpbsorgspeakspeechprejudiceattitudes

            You try it rate this speaker

            Use the rating form provided Transcript goes with the voice clip

            Wersquoll listen to it three times

            Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

            And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

            Easter SundayYeah (laughter)

            Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

            wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

            (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

            As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

            Item Demographics

            Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

            umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

            5 Teller is friendly 01436 00050

            7 Teller likes telling stories 00957

            12 Tellerrsquos story is true 01357 04700

            17 Teller knows other stories 00248 00275

            21 Interviewer is polite 00007 04879

            24 Interviewer is interested in Teller 04469 00040

            28 Teller is polite 00013 02437 04729

            43 Teller tells stories well 03421 03422

            Additional significant relationships in Factor 1 Evaluating competence of TELLER

            Factors affecting language in aging

            Each of these factors can affect language production and cause social withdrawal as people age

            hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

            What aging sounds like

            Voices are heard as hoarse high pitched breathy tremulous or shaky

            Men are heard as hesitant Women are heard as passive

            Mulac amp Giles 1996

            Stereotyped projections of elder speech

            Tangential ndash speaker wanders off the topic

            Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

            words Too wordy ndash speaker gives too many

            details

            Age-biased reactions Ryanrsquos research

            avoidance impatiencecontrolling talk baby talk orElderspeak

            (simplified speech)

            overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

            comments

            Often we donrsquot realize that we have changed our speech when we talk to an older person

            Overaccomodation

            Can be seen as patronizing wrong message

            Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

            Thatrsquos not the message we want to send

            (Ryan amp Cole 1990)

            UnderaccommodationFreezing people out sending the wrong

            messageWe under-accommodate a speakerrsquos needs

            when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

            Thatrsquos not the message we want to send

            (Giles et al 1990)

            How we change our speech 1

            Conversation with adult 54 years old

            1 I tended to display my interest by nodding much more instead of interrupting

            Conversation with adult 94 years old

            1 I was much more likely to interrupt with interjections and clarifying statements

            Example from Batson 2003

            How we change our speech 2

            With the person aged 54

            2 I participated actively with my honest opinions in this dialogue

            With the person aged 94

            2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

            Example from Batson 2003

            How we change our speech 3

            With the person aged 54

            3 I spoke more softly and more quickly

            With the person aged 94

            3 My voice was much louder and I spoke slower than usual

            Example from Batson 2003

            How we change our speech 4

            With the person aged 54

            4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

            With the person aged 94

            4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

            Example from Batson 2003

            Age-associated differences in communication expectations

            Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

            This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

            Special issue Health Communications 83 (1996)

            Healthcare worker interactions

            Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

            Hmmm Wersquore back attitudes

            Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

            Language issues for new nurses whatrsquos beneath the surface

            Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

            Workforce demographics NC

            wwwnursencorgresearchTrends2001workforce_demospdf

            Ageism in general

            In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

            Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

            Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

            Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

            Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

            Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

            US legislation httpnewsbbccouk2hiuk_news2975754stm

            Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

            boomers httpwwwzwirecomsitenewscfm

            newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

            Intergenerational communication 3 models

            CAT communication accommodation Convergent X divergent strategies

            CPA communicative predicament Problematic talk lt negative stereotypes

            CEM communication enhancement Tailor speech to individual needs and

            thereby reduce stereotypes

            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

            Youth X old age in Asia X Canada

            Views of the old in the East often resemble the Westrsquos

            Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

            Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

            youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

            Ryanrsquos cross-cultural work suggests

            Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

            fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

            rather than the reduction of negative attitudes

            Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

            Ageism language and marketing

            What are the appealsWhat are the stereotypes

            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

            • Age normscultural reflections 2
            • Auditor perception of discourse F1 of 3
            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
            • Slide 46
            • Slide 47
            • Slide 48

              Age norms language development

              Age 3 ndashtalk about ideas and feelings Age 7 ndash milestones with

              abstractions Age 8 ndash milestones jump in

              complexity Teen years ndash social and linguistic

              complexity

              Psychological state terms by age 3

              ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

              A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

              Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

              Child language development age 7

              Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

              Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

              Understands such terms as alike different beginning end etc

              Should be able to tell time to quarter hourShould be able to do simple reading and

              to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

              Child language development age 8

              Can relate involved accounts of events many from a time in the past

              Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

              establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

              situationsControl of rate pitch and volume are wellappropriately

              establishedCan carry on conversation at rather adult level

              Follows fairly complex directions with little repetitionHas well developed time and number concepts

              httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

              Advanced language stage over 12

              Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

              httpwwwmedemcommedlbmedlib_entrycfm

              Language stage amp identity formation

              ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

              BoysLuke Moissinac amp Michael Bamberg Clark University

              Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

              Abstract We view identities (and masculinities) as fluid and contextually

              sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

              Sampling advanced language (adapted from Retherford 2004)

              Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

              Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

              lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

              reference personal (Sharon her) demonstrative comparative

              substitution These cookies are stale Buy some fresh ones 1048723Connectives

              Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

              In English cohesion is most simply marked by connectives such as and but or so

              httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

              Semantics of advanced language

              How Literate is the Lexicon (Nippold 1998)

              Does the speaker producecomprehendNouns for technical and curriculum activities

              1048723salutation oppression circumference proton

              Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

              Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

              Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

              Nonfactitive[truth is uncertain] think believe figure suppose

              Retherford 2004 continued

              (what is a presupposition)

              A presupposition is background belief relating to an utterance that

              must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

              generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

              can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

              Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

              httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

              Social expectations about language

              Value judgments about language are socially based

              People notice ndash and evaluate ndash ways of talking that are different from their own

              They hear words and accents and assign gender age region class and even ethnicity

              And attitudes arise

              When reality intersects with attitude

              Female adult voices typically show a pitch that is 75 higher than the malersquos

              different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

              Gender-cued language and attitudes

              Lexical and morphological differencesmorphology in some languages (Japanese)

              emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

              Generational differences in lexicon

              Pickles January 20 2006

              Preston on linguistic prejudice

              A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

              httpwwwpbsorgspeakspeechprejudiceattitudes

              Preston collected perceptions of lsquocorrectrsquo speech

              Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

              150 EuroAm both sexes all ages amp classes from Michigan

              httpwwwpbsorgspeakspeechprejudiceattitudes

              Perceptions of lsquopleasantrsquo speech

              Mean scores for pleasant

              By Alabamians

              Again 1=low

              httpwwwpbsorgspeakspeechprejudiceattitudes

              Just in case you didnrsquot lsquoget itrsquo

              Hand-drawn from Michigan

              httpwwwpbsorgspeakspeechprejudiceattitudes

              You try it rate this speaker

              Use the rating form provided Transcript goes with the voice clip

              Wersquoll listen to it three times

              Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

              And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

              Easter SundayYeah (laughter)

              Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

              wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

              (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

              As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

              Item Demographics

              Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

              umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

              5 Teller is friendly 01436 00050

              7 Teller likes telling stories 00957

              12 Tellerrsquos story is true 01357 04700

              17 Teller knows other stories 00248 00275

              21 Interviewer is polite 00007 04879

              24 Interviewer is interested in Teller 04469 00040

              28 Teller is polite 00013 02437 04729

              43 Teller tells stories well 03421 03422

              Additional significant relationships in Factor 1 Evaluating competence of TELLER

              Factors affecting language in aging

              Each of these factors can affect language production and cause social withdrawal as people age

              hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

              What aging sounds like

              Voices are heard as hoarse high pitched breathy tremulous or shaky

              Men are heard as hesitant Women are heard as passive

              Mulac amp Giles 1996

              Stereotyped projections of elder speech

              Tangential ndash speaker wanders off the topic

              Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

              words Too wordy ndash speaker gives too many

              details

              Age-biased reactions Ryanrsquos research

              avoidance impatiencecontrolling talk baby talk orElderspeak

              (simplified speech)

              overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

              comments

              Often we donrsquot realize that we have changed our speech when we talk to an older person

              Overaccomodation

              Can be seen as patronizing wrong message

              Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

              Thatrsquos not the message we want to send

              (Ryan amp Cole 1990)

              UnderaccommodationFreezing people out sending the wrong

              messageWe under-accommodate a speakerrsquos needs

              when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

              Thatrsquos not the message we want to send

              (Giles et al 1990)

              How we change our speech 1

              Conversation with adult 54 years old

              1 I tended to display my interest by nodding much more instead of interrupting

              Conversation with adult 94 years old

              1 I was much more likely to interrupt with interjections and clarifying statements

              Example from Batson 2003

              How we change our speech 2

              With the person aged 54

              2 I participated actively with my honest opinions in this dialogue

              With the person aged 94

              2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

              Example from Batson 2003

              How we change our speech 3

              With the person aged 54

              3 I spoke more softly and more quickly

              With the person aged 94

              3 My voice was much louder and I spoke slower than usual

              Example from Batson 2003

              How we change our speech 4

              With the person aged 54

              4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

              With the person aged 94

              4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

              Example from Batson 2003

              Age-associated differences in communication expectations

              Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

              This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

              Special issue Health Communications 83 (1996)

              Healthcare worker interactions

              Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

              Hmmm Wersquore back attitudes

              Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

              Language issues for new nurses whatrsquos beneath the surface

              Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

              Workforce demographics NC

              wwwnursencorgresearchTrends2001workforce_demospdf

              Ageism in general

              In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

              Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

              Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

              Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

              Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

              Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

              US legislation httpnewsbbccouk2hiuk_news2975754stm

              Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

              boomers httpwwwzwirecomsitenewscfm

              newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

              Intergenerational communication 3 models

              CAT communication accommodation Convergent X divergent strategies

              CPA communicative predicament Problematic talk lt negative stereotypes

              CEM communication enhancement Tailor speech to individual needs and

              thereby reduce stereotypes

              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

              Youth X old age in Asia X Canada

              Views of the old in the East often resemble the Westrsquos

              Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

              Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

              youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

              Ryanrsquos cross-cultural work suggests

              Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

              fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

              rather than the reduction of negative attitudes

              Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

              Ageism language and marketing

              What are the appealsWhat are the stereotypes

              While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

              • Age normscultural reflections 2
              • Auditor perception of discourse F1 of 3
              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
              • Slide 46
              • Slide 47
              • Slide 48

                Psychological state terms by age 3

                ldquoAs children approach their third birthday their talk about psychological states changes in several ways Children begin to refer to the causes and consequences of feelings more often and discuss a wider variety of feeling states Brown and Dunn (1991) suggested that these developmental changes in childrenrsquos emotional state language influence their ability to enter into conversations about psychological states Through these conversations children have the opportunity to gain a deeper understanding of the mental states motivating human behavior

                A second important developmental change that takes place around age 3 is that children begin to make references to cognitive states and to use words such as think and know ldquo

                Lee amp Rescorla (2002)The use of psychological state terms by late talkers at age 3 Applied Psycholinguistics 234

                Child language development age 7

                Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

                Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

                Understands such terms as alike different beginning end etc

                Should be able to tell time to quarter hourShould be able to do simple reading and

                to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

                Child language development age 8

                Can relate involved accounts of events many from a time in the past

                Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

                establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

                situationsControl of rate pitch and volume are wellappropriately

                establishedCan carry on conversation at rather adult level

                Follows fairly complex directions with little repetitionHas well developed time and number concepts

                httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

                Advanced language stage over 12

                Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

                httpwwwmedemcommedlbmedlib_entrycfm

                Language stage amp identity formation

                ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

                BoysLuke Moissinac amp Michael Bamberg Clark University

                Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

                Abstract We view identities (and masculinities) as fluid and contextually

                sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

                Sampling advanced language (adapted from Retherford 2004)

                Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                reference personal (Sharon her) demonstrative comparative

                substitution These cookies are stale Buy some fresh ones 1048723Connectives

                Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                In English cohesion is most simply marked by connectives such as and but or so

                httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                Semantics of advanced language

                How Literate is the Lexicon (Nippold 1998)

                Does the speaker producecomprehendNouns for technical and curriculum activities

                1048723salutation oppression circumference proton

                Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                Nonfactitive[truth is uncertain] think believe figure suppose

                Retherford 2004 continued

                (what is a presupposition)

                A presupposition is background belief relating to an utterance that

                must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                Social expectations about language

                Value judgments about language are socially based

                People notice ndash and evaluate ndash ways of talking that are different from their own

                They hear words and accents and assign gender age region class and even ethnicity

                And attitudes arise

                When reality intersects with attitude

                Female adult voices typically show a pitch that is 75 higher than the malersquos

                different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                Gender-cued language and attitudes

                Lexical and morphological differencesmorphology in some languages (Japanese)

                emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                Generational differences in lexicon

                Pickles January 20 2006

                Preston on linguistic prejudice

                A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                httpwwwpbsorgspeakspeechprejudiceattitudes

                Preston collected perceptions of lsquocorrectrsquo speech

                Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                150 EuroAm both sexes all ages amp classes from Michigan

                httpwwwpbsorgspeakspeechprejudiceattitudes

                Perceptions of lsquopleasantrsquo speech

                Mean scores for pleasant

                By Alabamians

                Again 1=low

                httpwwwpbsorgspeakspeechprejudiceattitudes

                Just in case you didnrsquot lsquoget itrsquo

                Hand-drawn from Michigan

                httpwwwpbsorgspeakspeechprejudiceattitudes

                You try it rate this speaker

                Use the rating form provided Transcript goes with the voice clip

                Wersquoll listen to it three times

                Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                Easter SundayYeah (laughter)

                Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                Item Demographics

                Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                5 Teller is friendly 01436 00050

                7 Teller likes telling stories 00957

                12 Tellerrsquos story is true 01357 04700

                17 Teller knows other stories 00248 00275

                21 Interviewer is polite 00007 04879

                24 Interviewer is interested in Teller 04469 00040

                28 Teller is polite 00013 02437 04729

                43 Teller tells stories well 03421 03422

                Additional significant relationships in Factor 1 Evaluating competence of TELLER

                Factors affecting language in aging

                Each of these factors can affect language production and cause social withdrawal as people age

                hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                What aging sounds like

                Voices are heard as hoarse high pitched breathy tremulous or shaky

                Men are heard as hesitant Women are heard as passive

                Mulac amp Giles 1996

                Stereotyped projections of elder speech

                Tangential ndash speaker wanders off the topic

                Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                words Too wordy ndash speaker gives too many

                details

                Age-biased reactions Ryanrsquos research

                avoidance impatiencecontrolling talk baby talk orElderspeak

                (simplified speech)

                overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                comments

                Often we donrsquot realize that we have changed our speech when we talk to an older person

                Overaccomodation

                Can be seen as patronizing wrong message

                Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                Thatrsquos not the message we want to send

                (Ryan amp Cole 1990)

                UnderaccommodationFreezing people out sending the wrong

                messageWe under-accommodate a speakerrsquos needs

                when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                Thatrsquos not the message we want to send

                (Giles et al 1990)

                How we change our speech 1

                Conversation with adult 54 years old

                1 I tended to display my interest by nodding much more instead of interrupting

                Conversation with adult 94 years old

                1 I was much more likely to interrupt with interjections and clarifying statements

                Example from Batson 2003

                How we change our speech 2

                With the person aged 54

                2 I participated actively with my honest opinions in this dialogue

                With the person aged 94

                2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                Example from Batson 2003

                How we change our speech 3

                With the person aged 54

                3 I spoke more softly and more quickly

                With the person aged 94

                3 My voice was much louder and I spoke slower than usual

                Example from Batson 2003

                How we change our speech 4

                With the person aged 54

                4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                With the person aged 94

                4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                Example from Batson 2003

                Age-associated differences in communication expectations

                Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                Special issue Health Communications 83 (1996)

                Healthcare worker interactions

                Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                Hmmm Wersquore back attitudes

                Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                Language issues for new nurses whatrsquos beneath the surface

                Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                Workforce demographics NC

                wwwnursencorgresearchTrends2001workforce_demospdf

                Ageism in general

                In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                US legislation httpnewsbbccouk2hiuk_news2975754stm

                Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                boomers httpwwwzwirecomsitenewscfm

                newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                Intergenerational communication 3 models

                CAT communication accommodation Convergent X divergent strategies

                CPA communicative predicament Problematic talk lt negative stereotypes

                CEM communication enhancement Tailor speech to individual needs and

                thereby reduce stereotypes

                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                Youth X old age in Asia X Canada

                Views of the old in the East often resemble the Westrsquos

                Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                Ryanrsquos cross-cultural work suggests

                Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                rather than the reduction of negative attitudes

                Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                Ageism language and marketing

                What are the appealsWhat are the stereotypes

                While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                • Age normscultural reflections 2
                • Auditor perception of discourse F1 of 3
                • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                • Slide 46
                • Slide 47
                • Slide 48

                  Child language development age 7

                  Should have mastered the consonants s-z r voiceless th ch wh and the soft g as in George

                  Should handle opposite analogies easily girl-boy man-woman flies-swims blunt-sharp short-long sweet-sour etc

                  Understands such terms as alike different beginning end etc

                  Should be able to tell time to quarter hourShould be able to do simple reading and

                  to write or print many wordshttpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

                  Child language development age 8

                  Can relate involved accounts of events many from a time in the past

                  Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

                  establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

                  situationsControl of rate pitch and volume are wellappropriately

                  establishedCan carry on conversation at rather adult level

                  Follows fairly complex directions with little repetitionHas well developed time and number concepts

                  httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

                  Advanced language stage over 12

                  Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

                  httpwwwmedemcommedlbmedlib_entrycfm

                  Language stage amp identity formation

                  ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

                  BoysLuke Moissinac amp Michael Bamberg Clark University

                  Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

                  Abstract We view identities (and masculinities) as fluid and contextually

                  sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

                  Sampling advanced language (adapted from Retherford 2004)

                  Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                  Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                  lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                  reference personal (Sharon her) demonstrative comparative

                  substitution These cookies are stale Buy some fresh ones 1048723Connectives

                  Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                  In English cohesion is most simply marked by connectives such as and but or so

                  httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                  Semantics of advanced language

                  How Literate is the Lexicon (Nippold 1998)

                  Does the speaker producecomprehendNouns for technical and curriculum activities

                  1048723salutation oppression circumference proton

                  Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                  Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                  Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                  Nonfactitive[truth is uncertain] think believe figure suppose

                  Retherford 2004 continued

                  (what is a presupposition)

                  A presupposition is background belief relating to an utterance that

                  must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                  generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                  can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                  Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                  httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                  Social expectations about language

                  Value judgments about language are socially based

                  People notice ndash and evaluate ndash ways of talking that are different from their own

                  They hear words and accents and assign gender age region class and even ethnicity

                  And attitudes arise

                  When reality intersects with attitude

                  Female adult voices typically show a pitch that is 75 higher than the malersquos

                  different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                  Gender-cued language and attitudes

                  Lexical and morphological differencesmorphology in some languages (Japanese)

                  emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                  Generational differences in lexicon

                  Pickles January 20 2006

                  Preston on linguistic prejudice

                  A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                  httpwwwpbsorgspeakspeechprejudiceattitudes

                  Preston collected perceptions of lsquocorrectrsquo speech

                  Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                  150 EuroAm both sexes all ages amp classes from Michigan

                  httpwwwpbsorgspeakspeechprejudiceattitudes

                  Perceptions of lsquopleasantrsquo speech

                  Mean scores for pleasant

                  By Alabamians

                  Again 1=low

                  httpwwwpbsorgspeakspeechprejudiceattitudes

                  Just in case you didnrsquot lsquoget itrsquo

                  Hand-drawn from Michigan

                  httpwwwpbsorgspeakspeechprejudiceattitudes

                  You try it rate this speaker

                  Use the rating form provided Transcript goes with the voice clip

                  Wersquoll listen to it three times

                  Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                  And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                  Easter SundayYeah (laughter)

                  Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                  wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                  (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                  As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                  Item Demographics

                  Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                  umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                  5 Teller is friendly 01436 00050

                  7 Teller likes telling stories 00957

                  12 Tellerrsquos story is true 01357 04700

                  17 Teller knows other stories 00248 00275

                  21 Interviewer is polite 00007 04879

                  24 Interviewer is interested in Teller 04469 00040

                  28 Teller is polite 00013 02437 04729

                  43 Teller tells stories well 03421 03422

                  Additional significant relationships in Factor 1 Evaluating competence of TELLER

                  Factors affecting language in aging

                  Each of these factors can affect language production and cause social withdrawal as people age

                  hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                  What aging sounds like

                  Voices are heard as hoarse high pitched breathy tremulous or shaky

                  Men are heard as hesitant Women are heard as passive

                  Mulac amp Giles 1996

                  Stereotyped projections of elder speech

                  Tangential ndash speaker wanders off the topic

                  Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                  words Too wordy ndash speaker gives too many

                  details

                  Age-biased reactions Ryanrsquos research

                  avoidance impatiencecontrolling talk baby talk orElderspeak

                  (simplified speech)

                  overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                  comments

                  Often we donrsquot realize that we have changed our speech when we talk to an older person

                  Overaccomodation

                  Can be seen as patronizing wrong message

                  Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                  Thatrsquos not the message we want to send

                  (Ryan amp Cole 1990)

                  UnderaccommodationFreezing people out sending the wrong

                  messageWe under-accommodate a speakerrsquos needs

                  when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                  Thatrsquos not the message we want to send

                  (Giles et al 1990)

                  How we change our speech 1

                  Conversation with adult 54 years old

                  1 I tended to display my interest by nodding much more instead of interrupting

                  Conversation with adult 94 years old

                  1 I was much more likely to interrupt with interjections and clarifying statements

                  Example from Batson 2003

                  How we change our speech 2

                  With the person aged 54

                  2 I participated actively with my honest opinions in this dialogue

                  With the person aged 94

                  2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                  Example from Batson 2003

                  How we change our speech 3

                  With the person aged 54

                  3 I spoke more softly and more quickly

                  With the person aged 94

                  3 My voice was much louder and I spoke slower than usual

                  Example from Batson 2003

                  How we change our speech 4

                  With the person aged 54

                  4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                  With the person aged 94

                  4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                  Example from Batson 2003

                  Age-associated differences in communication expectations

                  Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                  This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                  Special issue Health Communications 83 (1996)

                  Healthcare worker interactions

                  Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                  Hmmm Wersquore back attitudes

                  Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                  Language issues for new nurses whatrsquos beneath the surface

                  Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                  Workforce demographics NC

                  wwwnursencorgresearchTrends2001workforce_demospdf

                  Ageism in general

                  In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                  Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                  Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                  Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                  Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                  Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                  US legislation httpnewsbbccouk2hiuk_news2975754stm

                  Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                  boomers httpwwwzwirecomsitenewscfm

                  newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                  Intergenerational communication 3 models

                  CAT communication accommodation Convergent X divergent strategies

                  CPA communicative predicament Problematic talk lt negative stereotypes

                  CEM communication enhancement Tailor speech to individual needs and

                  thereby reduce stereotypes

                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                  Youth X old age in Asia X Canada

                  Views of the old in the East often resemble the Westrsquos

                  Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                  Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                  youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                  Ryanrsquos cross-cultural work suggests

                  Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                  fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                  rather than the reduction of negative attitudes

                  Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                  Ageism language and marketing

                  What are the appealsWhat are the stereotypes

                  While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                  • Age normscultural reflections 2
                  • Auditor perception of discourse F1 of 3
                  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                  • Slide 46
                  • Slide 47
                  • Slide 48

                    Child language development age 8

                    Can relate involved accounts of events many from a time in the past

                    Should be few lapses in grammar eg pronouns pluralsAll speech sounds including consonant blends

                    establishedShould read with ease and write simple compositionsSocial amenities should be present in appropriate

                    situationsControl of rate pitch and volume are wellappropriately

                    establishedCan carry on conversation at rather adult level

                    Follows fairly complex directions with little repetitionHas well developed time and number concepts

                    httpwwwchilddevelopmentinfocomdevelopmentlanguage_developmentshtml

                    Advanced language stage over 12

                    Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

                    httpwwwmedemcommedlbmedlib_entrycfm

                    Language stage amp identity formation

                    ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

                    BoysLuke Moissinac amp Michael Bamberg Clark University

                    Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

                    Abstract We view identities (and masculinities) as fluid and contextually

                    sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

                    Sampling advanced language (adapted from Retherford 2004)

                    Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                    Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                    lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                    reference personal (Sharon her) demonstrative comparative

                    substitution These cookies are stale Buy some fresh ones 1048723Connectives

                    Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                    In English cohesion is most simply marked by connectives such as and but or so

                    httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                    Semantics of advanced language

                    How Literate is the Lexicon (Nippold 1998)

                    Does the speaker producecomprehendNouns for technical and curriculum activities

                    1048723salutation oppression circumference proton

                    Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                    Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                    Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                    Nonfactitive[truth is uncertain] think believe figure suppose

                    Retherford 2004 continued

                    (what is a presupposition)

                    A presupposition is background belief relating to an utterance that

                    must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                    generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                    can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                    Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                    httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                    Social expectations about language

                    Value judgments about language are socially based

                    People notice ndash and evaluate ndash ways of talking that are different from their own

                    They hear words and accents and assign gender age region class and even ethnicity

                    And attitudes arise

                    When reality intersects with attitude

                    Female adult voices typically show a pitch that is 75 higher than the malersquos

                    different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                    Gender-cued language and attitudes

                    Lexical and morphological differencesmorphology in some languages (Japanese)

                    emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                    Generational differences in lexicon

                    Pickles January 20 2006

                    Preston on linguistic prejudice

                    A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                    httpwwwpbsorgspeakspeechprejudiceattitudes

                    Preston collected perceptions of lsquocorrectrsquo speech

                    Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                    150 EuroAm both sexes all ages amp classes from Michigan

                    httpwwwpbsorgspeakspeechprejudiceattitudes

                    Perceptions of lsquopleasantrsquo speech

                    Mean scores for pleasant

                    By Alabamians

                    Again 1=low

                    httpwwwpbsorgspeakspeechprejudiceattitudes

                    Just in case you didnrsquot lsquoget itrsquo

                    Hand-drawn from Michigan

                    httpwwwpbsorgspeakspeechprejudiceattitudes

                    You try it rate this speaker

                    Use the rating form provided Transcript goes with the voice clip

                    Wersquoll listen to it three times

                    Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                    And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                    Easter SundayYeah (laughter)

                    Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                    wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                    (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                    As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                    Item Demographics

                    Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                    umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                    5 Teller is friendly 01436 00050

                    7 Teller likes telling stories 00957

                    12 Tellerrsquos story is true 01357 04700

                    17 Teller knows other stories 00248 00275

                    21 Interviewer is polite 00007 04879

                    24 Interviewer is interested in Teller 04469 00040

                    28 Teller is polite 00013 02437 04729

                    43 Teller tells stories well 03421 03422

                    Additional significant relationships in Factor 1 Evaluating competence of TELLER

                    Factors affecting language in aging

                    Each of these factors can affect language production and cause social withdrawal as people age

                    hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                    What aging sounds like

                    Voices are heard as hoarse high pitched breathy tremulous or shaky

                    Men are heard as hesitant Women are heard as passive

                    Mulac amp Giles 1996

                    Stereotyped projections of elder speech

                    Tangential ndash speaker wanders off the topic

                    Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                    words Too wordy ndash speaker gives too many

                    details

                    Age-biased reactions Ryanrsquos research

                    avoidance impatiencecontrolling talk baby talk orElderspeak

                    (simplified speech)

                    overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                    comments

                    Often we donrsquot realize that we have changed our speech when we talk to an older person

                    Overaccomodation

                    Can be seen as patronizing wrong message

                    Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                    Thatrsquos not the message we want to send

                    (Ryan amp Cole 1990)

                    UnderaccommodationFreezing people out sending the wrong

                    messageWe under-accommodate a speakerrsquos needs

                    when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                    Thatrsquos not the message we want to send

                    (Giles et al 1990)

                    How we change our speech 1

                    Conversation with adult 54 years old

                    1 I tended to display my interest by nodding much more instead of interrupting

                    Conversation with adult 94 years old

                    1 I was much more likely to interrupt with interjections and clarifying statements

                    Example from Batson 2003

                    How we change our speech 2

                    With the person aged 54

                    2 I participated actively with my honest opinions in this dialogue

                    With the person aged 94

                    2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                    Example from Batson 2003

                    How we change our speech 3

                    With the person aged 54

                    3 I spoke more softly and more quickly

                    With the person aged 94

                    3 My voice was much louder and I spoke slower than usual

                    Example from Batson 2003

                    How we change our speech 4

                    With the person aged 54

                    4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                    With the person aged 94

                    4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                    Example from Batson 2003

                    Age-associated differences in communication expectations

                    Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                    This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                    Special issue Health Communications 83 (1996)

                    Healthcare worker interactions

                    Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                    Hmmm Wersquore back attitudes

                    Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                    Language issues for new nurses whatrsquos beneath the surface

                    Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                    Workforce demographics NC

                    wwwnursencorgresearchTrends2001workforce_demospdf

                    Ageism in general

                    In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                    Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                    Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                    US legislation httpnewsbbccouk2hiuk_news2975754stm

                    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                    boomers httpwwwzwirecomsitenewscfm

                    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                    Intergenerational communication 3 models

                    CAT communication accommodation Convergent X divergent strategies

                    CPA communicative predicament Problematic talk lt negative stereotypes

                    CEM communication enhancement Tailor speech to individual needs and

                    thereby reduce stereotypes

                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                    Youth X old age in Asia X Canada

                    Views of the old in the East often resemble the Westrsquos

                    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                    Ryanrsquos cross-cultural work suggests

                    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                    rather than the reduction of negative attitudes

                    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                    Ageism language and marketing

                    What are the appealsWhat are the stereotypes

                    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                    • Age normscultural reflections 2
                    • Auditor perception of discourse F1 of 3
                    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                    • Slide 46
                    • Slide 47
                    • Slide 48

                      Advanced language stage over 12

                      Adolescents essentially communicate in an adult manner with increasing maturity throughout high school Teens comprehend abstract language such as idioms figurative language and metaphors Explanations may become more figurative and less literal Literacy and its relationship to cognition linguistic competency reading writing and listening are the primary focus in this age group Teens should be able to process texts and abstract meaning relate word meanings and contexts understand punctuation and form complex syntactic structures

                      httpwwwmedemcommedlbmedlib_entrycfm

                      Language stage amp identity formation

                      ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

                      BoysLuke Moissinac amp Michael Bamberg Clark University

                      Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

                      Abstract We view identities (and masculinities) as fluid and contextually

                      sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

                      Sampling advanced language (adapted from Retherford 2004)

                      Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                      Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                      lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                      reference personal (Sharon her) demonstrative comparative

                      substitution These cookies are stale Buy some fresh ones 1048723Connectives

                      Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                      In English cohesion is most simply marked by connectives such as and but or so

                      httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                      Semantics of advanced language

                      How Literate is the Lexicon (Nippold 1998)

                      Does the speaker producecomprehendNouns for technical and curriculum activities

                      1048723salutation oppression circumference proton

                      Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                      Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                      Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                      Nonfactitive[truth is uncertain] think believe figure suppose

                      Retherford 2004 continued

                      (what is a presupposition)

                      A presupposition is background belief relating to an utterance that

                      must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                      generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                      can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                      Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                      httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                      Social expectations about language

                      Value judgments about language are socially based

                      People notice ndash and evaluate ndash ways of talking that are different from their own

                      They hear words and accents and assign gender age region class and even ethnicity

                      And attitudes arise

                      When reality intersects with attitude

                      Female adult voices typically show a pitch that is 75 higher than the malersquos

                      different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                      Gender-cued language and attitudes

                      Lexical and morphological differencesmorphology in some languages (Japanese)

                      emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                      Generational differences in lexicon

                      Pickles January 20 2006

                      Preston on linguistic prejudice

                      A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                      httpwwwpbsorgspeakspeechprejudiceattitudes

                      Preston collected perceptions of lsquocorrectrsquo speech

                      Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                      150 EuroAm both sexes all ages amp classes from Michigan

                      httpwwwpbsorgspeakspeechprejudiceattitudes

                      Perceptions of lsquopleasantrsquo speech

                      Mean scores for pleasant

                      By Alabamians

                      Again 1=low

                      httpwwwpbsorgspeakspeechprejudiceattitudes

                      Just in case you didnrsquot lsquoget itrsquo

                      Hand-drawn from Michigan

                      httpwwwpbsorgspeakspeechprejudiceattitudes

                      You try it rate this speaker

                      Use the rating form provided Transcript goes with the voice clip

                      Wersquoll listen to it three times

                      Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                      And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                      Easter SundayYeah (laughter)

                      Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                      wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                      (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                      As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                      Item Demographics

                      Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                      umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                      5 Teller is friendly 01436 00050

                      7 Teller likes telling stories 00957

                      12 Tellerrsquos story is true 01357 04700

                      17 Teller knows other stories 00248 00275

                      21 Interviewer is polite 00007 04879

                      24 Interviewer is interested in Teller 04469 00040

                      28 Teller is polite 00013 02437 04729

                      43 Teller tells stories well 03421 03422

                      Additional significant relationships in Factor 1 Evaluating competence of TELLER

                      Factors affecting language in aging

                      Each of these factors can affect language production and cause social withdrawal as people age

                      hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                      What aging sounds like

                      Voices are heard as hoarse high pitched breathy tremulous or shaky

                      Men are heard as hesitant Women are heard as passive

                      Mulac amp Giles 1996

                      Stereotyped projections of elder speech

                      Tangential ndash speaker wanders off the topic

                      Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                      words Too wordy ndash speaker gives too many

                      details

                      Age-biased reactions Ryanrsquos research

                      avoidance impatiencecontrolling talk baby talk orElderspeak

                      (simplified speech)

                      overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                      comments

                      Often we donrsquot realize that we have changed our speech when we talk to an older person

                      Overaccomodation

                      Can be seen as patronizing wrong message

                      Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                      Thatrsquos not the message we want to send

                      (Ryan amp Cole 1990)

                      UnderaccommodationFreezing people out sending the wrong

                      messageWe under-accommodate a speakerrsquos needs

                      when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                      Thatrsquos not the message we want to send

                      (Giles et al 1990)

                      How we change our speech 1

                      Conversation with adult 54 years old

                      1 I tended to display my interest by nodding much more instead of interrupting

                      Conversation with adult 94 years old

                      1 I was much more likely to interrupt with interjections and clarifying statements

                      Example from Batson 2003

                      How we change our speech 2

                      With the person aged 54

                      2 I participated actively with my honest opinions in this dialogue

                      With the person aged 94

                      2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                      Example from Batson 2003

                      How we change our speech 3

                      With the person aged 54

                      3 I spoke more softly and more quickly

                      With the person aged 94

                      3 My voice was much louder and I spoke slower than usual

                      Example from Batson 2003

                      How we change our speech 4

                      With the person aged 54

                      4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                      With the person aged 94

                      4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                      Example from Batson 2003

                      Age-associated differences in communication expectations

                      Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                      This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                      Special issue Health Communications 83 (1996)

                      Healthcare worker interactions

                      Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                      Hmmm Wersquore back attitudes

                      Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                      Language issues for new nurses whatrsquos beneath the surface

                      Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                      Workforce demographics NC

                      wwwnursencorgresearchTrends2001workforce_demospdf

                      Ageism in general

                      In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                      Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                      Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                      Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                      Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                      Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                      US legislation httpnewsbbccouk2hiuk_news2975754stm

                      Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                      boomers httpwwwzwirecomsitenewscfm

                      newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                      Intergenerational communication 3 models

                      CAT communication accommodation Convergent X divergent strategies

                      CPA communicative predicament Problematic talk lt negative stereotypes

                      CEM communication enhancement Tailor speech to individual needs and

                      thereby reduce stereotypes

                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                      Youth X old age in Asia X Canada

                      Views of the old in the East often resemble the Westrsquos

                      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                      Ryanrsquos cross-cultural work suggests

                      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                      rather than the reduction of negative attitudes

                      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                      Ageism language and marketing

                      What are the appealsWhat are the stereotypes

                      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                      • Age normscultural reflections 2
                      • Auditor perception of discourse F1 of 3
                      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                      • Slide 46
                      • Slide 47
                      • Slide 48

                        Language stage amp identity formation

                        ldquoItrsquos weird I was so madrdquo Developing Discursive Identity Defenses in Conversational ldquoSmallrdquo Stories of Adolescent

                        BoysLuke Moissinac amp Michael Bamberg Clark University

                        Accepted for publication in the Texas Speech Communication Journal Special Issue ldquoNarratives We Live Byrdquo October 2004

                        Abstract We view identities (and masculinities) as fluid and contextually

                        sensitive constantly being accommodated to interlocutors through the use of increasingly sophisticated discursive skills especially during adolescence Based on analysis of the interactions of one cohort group of boys observed at the ages of 10 and13 we show how the development of discourse abilities is intertwined with the management of situated identities Specifically our data demonstrate that 10-year-olds mount only rudimentary defenses to threatened identities whereas 13-year olds are able to construct more elaborate devices against identity challenges such as such as hellip concessions externalizations and normalizations

                        Sampling advanced language (adapted from Retherford 2004)

                        Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                        Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                        lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                        reference personal (Sharon her) demonstrative comparative

                        substitution These cookies are stale Buy some fresh ones 1048723Connectives

                        Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                        In English cohesion is most simply marked by connectives such as and but or so

                        httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                        Semantics of advanced language

                        How Literate is the Lexicon (Nippold 1998)

                        Does the speaker producecomprehendNouns for technical and curriculum activities

                        1048723salutation oppression circumference proton

                        Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                        Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                        Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                        Nonfactitive[truth is uncertain] think believe figure suppose

                        Retherford 2004 continued

                        (what is a presupposition)

                        A presupposition is background belief relating to an utterance that

                        must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                        generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                        can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                        Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                        httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                        Social expectations about language

                        Value judgments about language are socially based

                        People notice ndash and evaluate ndash ways of talking that are different from their own

                        They hear words and accents and assign gender age region class and even ethnicity

                        And attitudes arise

                        When reality intersects with attitude

                        Female adult voices typically show a pitch that is 75 higher than the malersquos

                        different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                        Gender-cued language and attitudes

                        Lexical and morphological differencesmorphology in some languages (Japanese)

                        emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                        Generational differences in lexicon

                        Pickles January 20 2006

                        Preston on linguistic prejudice

                        A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                        httpwwwpbsorgspeakspeechprejudiceattitudes

                        Preston collected perceptions of lsquocorrectrsquo speech

                        Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                        150 EuroAm both sexes all ages amp classes from Michigan

                        httpwwwpbsorgspeakspeechprejudiceattitudes

                        Perceptions of lsquopleasantrsquo speech

                        Mean scores for pleasant

                        By Alabamians

                        Again 1=low

                        httpwwwpbsorgspeakspeechprejudiceattitudes

                        Just in case you didnrsquot lsquoget itrsquo

                        Hand-drawn from Michigan

                        httpwwwpbsorgspeakspeechprejudiceattitudes

                        You try it rate this speaker

                        Use the rating form provided Transcript goes with the voice clip

                        Wersquoll listen to it three times

                        Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                        And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                        Easter SundayYeah (laughter)

                        Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                        wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                        (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                        As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                        Item Demographics

                        Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                        umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                        5 Teller is friendly 01436 00050

                        7 Teller likes telling stories 00957

                        12 Tellerrsquos story is true 01357 04700

                        17 Teller knows other stories 00248 00275

                        21 Interviewer is polite 00007 04879

                        24 Interviewer is interested in Teller 04469 00040

                        28 Teller is polite 00013 02437 04729

                        43 Teller tells stories well 03421 03422

                        Additional significant relationships in Factor 1 Evaluating competence of TELLER

                        Factors affecting language in aging

                        Each of these factors can affect language production and cause social withdrawal as people age

                        hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                        What aging sounds like

                        Voices are heard as hoarse high pitched breathy tremulous or shaky

                        Men are heard as hesitant Women are heard as passive

                        Mulac amp Giles 1996

                        Stereotyped projections of elder speech

                        Tangential ndash speaker wanders off the topic

                        Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                        words Too wordy ndash speaker gives too many

                        details

                        Age-biased reactions Ryanrsquos research

                        avoidance impatiencecontrolling talk baby talk orElderspeak

                        (simplified speech)

                        overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                        comments

                        Often we donrsquot realize that we have changed our speech when we talk to an older person

                        Overaccomodation

                        Can be seen as patronizing wrong message

                        Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                        Thatrsquos not the message we want to send

                        (Ryan amp Cole 1990)

                        UnderaccommodationFreezing people out sending the wrong

                        messageWe under-accommodate a speakerrsquos needs

                        when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                        Thatrsquos not the message we want to send

                        (Giles et al 1990)

                        How we change our speech 1

                        Conversation with adult 54 years old

                        1 I tended to display my interest by nodding much more instead of interrupting

                        Conversation with adult 94 years old

                        1 I was much more likely to interrupt with interjections and clarifying statements

                        Example from Batson 2003

                        How we change our speech 2

                        With the person aged 54

                        2 I participated actively with my honest opinions in this dialogue

                        With the person aged 94

                        2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                        Example from Batson 2003

                        How we change our speech 3

                        With the person aged 54

                        3 I spoke more softly and more quickly

                        With the person aged 94

                        3 My voice was much louder and I spoke slower than usual

                        Example from Batson 2003

                        How we change our speech 4

                        With the person aged 54

                        4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                        With the person aged 94

                        4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                        Example from Batson 2003

                        Age-associated differences in communication expectations

                        Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                        This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                        Special issue Health Communications 83 (1996)

                        Healthcare worker interactions

                        Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                        Hmmm Wersquore back attitudes

                        Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                        Language issues for new nurses whatrsquos beneath the surface

                        Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                        Workforce demographics NC

                        wwwnursencorgresearchTrends2001workforce_demospdf

                        Ageism in general

                        In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                        Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                        Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                        Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                        Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                        Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                        US legislation httpnewsbbccouk2hiuk_news2975754stm

                        Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                        boomers httpwwwzwirecomsitenewscfm

                        newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                        Intergenerational communication 3 models

                        CAT communication accommodation Convergent X divergent strategies

                        CPA communicative predicament Problematic talk lt negative stereotypes

                        CEM communication enhancement Tailor speech to individual needs and

                        thereby reduce stereotypes

                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                        Youth X old age in Asia X Canada

                        Views of the old in the East often resemble the Westrsquos

                        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                        Ryanrsquos cross-cultural work suggests

                        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                        rather than the reduction of negative attitudes

                        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                        Ageism language and marketing

                        What are the appealsWhat are the stereotypes

                        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                        • Age normscultural reflections 2
                        • Auditor perception of discourse F1 of 3
                        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                        • Slide 46
                        • Slide 47
                        • Slide 48

                          Sampling advanced language (adapted from Retherford 2004)

                          Sample the changes Oral and written narrativesHadley (1998) Nippold(1998) Scott amp Stokes (1995)

                          Semantics 1048723Cohesion Markers (Hallidayamp Hasan 1976) ndash how words are connected within a sequence

                          lexical cohesion-by selection of vocabulary using semantically close items repetition synonym antonymmetonymy

                          reference personal (Sharon her) demonstrative comparative

                          substitution These cookies are stale Buy some fresh ones 1048723Connectives

                          Quirk et al (1985) Nippold Schwarz amp Undlin(1992) Nippold(1998)

                          In English cohesion is most simply marked by connectives such as and but or so

                          httpwwwthinkingpublicationscomLangConf04PosterSessionsPostersessionsPDFsRetherfordpdf

                          Semantics of advanced language

                          How Literate is the Lexicon (Nippold 1998)

                          Does the speaker producecomprehendNouns for technical and curriculum activities

                          1048723salutation oppression circumference proton

                          Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                          Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                          Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                          Nonfactitive[truth is uncertain] think believe figure suppose

                          Retherford 2004 continued

                          (what is a presupposition)

                          A presupposition is background belief relating to an utterance that

                          must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                          generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                          can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                          Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                          httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                          Social expectations about language

                          Value judgments about language are socially based

                          People notice ndash and evaluate ndash ways of talking that are different from their own

                          They hear words and accents and assign gender age region class and even ethnicity

                          And attitudes arise

                          When reality intersects with attitude

                          Female adult voices typically show a pitch that is 75 higher than the malersquos

                          different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                          Gender-cued language and attitudes

                          Lexical and morphological differencesmorphology in some languages (Japanese)

                          emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                          Generational differences in lexicon

                          Pickles January 20 2006

                          Preston on linguistic prejudice

                          A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                          httpwwwpbsorgspeakspeechprejudiceattitudes

                          Preston collected perceptions of lsquocorrectrsquo speech

                          Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                          150 EuroAm both sexes all ages amp classes from Michigan

                          httpwwwpbsorgspeakspeechprejudiceattitudes

                          Perceptions of lsquopleasantrsquo speech

                          Mean scores for pleasant

                          By Alabamians

                          Again 1=low

                          httpwwwpbsorgspeakspeechprejudiceattitudes

                          Just in case you didnrsquot lsquoget itrsquo

                          Hand-drawn from Michigan

                          httpwwwpbsorgspeakspeechprejudiceattitudes

                          You try it rate this speaker

                          Use the rating form provided Transcript goes with the voice clip

                          Wersquoll listen to it three times

                          Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                          And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                          Easter SundayYeah (laughter)

                          Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                          wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                          (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                          As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                          Item Demographics

                          Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                          umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                          5 Teller is friendly 01436 00050

                          7 Teller likes telling stories 00957

                          12 Tellerrsquos story is true 01357 04700

                          17 Teller knows other stories 00248 00275

                          21 Interviewer is polite 00007 04879

                          24 Interviewer is interested in Teller 04469 00040

                          28 Teller is polite 00013 02437 04729

                          43 Teller tells stories well 03421 03422

                          Additional significant relationships in Factor 1 Evaluating competence of TELLER

                          Factors affecting language in aging

                          Each of these factors can affect language production and cause social withdrawal as people age

                          hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                          What aging sounds like

                          Voices are heard as hoarse high pitched breathy tremulous or shaky

                          Men are heard as hesitant Women are heard as passive

                          Mulac amp Giles 1996

                          Stereotyped projections of elder speech

                          Tangential ndash speaker wanders off the topic

                          Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                          words Too wordy ndash speaker gives too many

                          details

                          Age-biased reactions Ryanrsquos research

                          avoidance impatiencecontrolling talk baby talk orElderspeak

                          (simplified speech)

                          overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                          comments

                          Often we donrsquot realize that we have changed our speech when we talk to an older person

                          Overaccomodation

                          Can be seen as patronizing wrong message

                          Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                          Thatrsquos not the message we want to send

                          (Ryan amp Cole 1990)

                          UnderaccommodationFreezing people out sending the wrong

                          messageWe under-accommodate a speakerrsquos needs

                          when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                          Thatrsquos not the message we want to send

                          (Giles et al 1990)

                          How we change our speech 1

                          Conversation with adult 54 years old

                          1 I tended to display my interest by nodding much more instead of interrupting

                          Conversation with adult 94 years old

                          1 I was much more likely to interrupt with interjections and clarifying statements

                          Example from Batson 2003

                          How we change our speech 2

                          With the person aged 54

                          2 I participated actively with my honest opinions in this dialogue

                          With the person aged 94

                          2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                          Example from Batson 2003

                          How we change our speech 3

                          With the person aged 54

                          3 I spoke more softly and more quickly

                          With the person aged 94

                          3 My voice was much louder and I spoke slower than usual

                          Example from Batson 2003

                          How we change our speech 4

                          With the person aged 54

                          4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                          With the person aged 94

                          4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                          Example from Batson 2003

                          Age-associated differences in communication expectations

                          Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                          This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                          Special issue Health Communications 83 (1996)

                          Healthcare worker interactions

                          Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                          Hmmm Wersquore back attitudes

                          Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                          Language issues for new nurses whatrsquos beneath the surface

                          Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                          Workforce demographics NC

                          wwwnursencorgresearchTrends2001workforce_demospdf

                          Ageism in general

                          In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                          Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                          Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                          Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                          Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                          Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                          US legislation httpnewsbbccouk2hiuk_news2975754stm

                          Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                          boomers httpwwwzwirecomsitenewscfm

                          newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                          Intergenerational communication 3 models

                          CAT communication accommodation Convergent X divergent strategies

                          CPA communicative predicament Problematic talk lt negative stereotypes

                          CEM communication enhancement Tailor speech to individual needs and

                          thereby reduce stereotypes

                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                          Youth X old age in Asia X Canada

                          Views of the old in the East often resemble the Westrsquos

                          Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                          Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                          youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                          Ryanrsquos cross-cultural work suggests

                          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                          rather than the reduction of negative attitudes

                          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                          Ageism language and marketing

                          What are the appealsWhat are the stereotypes

                          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                          • Age normscultural reflections 2
                          • Auditor perception of discourse F1 of 3
                          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                          • Slide 46
                          • Slide 47
                          • Slide 48

                            Semantics of advanced language

                            How Literate is the Lexicon (Nippold 1998)

                            Does the speaker producecomprehendNouns for technical and curriculum activities

                            1048723salutation oppression circumference proton

                            Verbs to refer to metacognitive activitiesdoubt infer hypothesize conclude assume

                            Verbs to refer to metalinguistic activities assert concede imply predict interpret confirm

                            Verbs with presuppositional aspects to their meaningFactitive [truth assumed] know notice forget regret

                            Nonfactitive[truth is uncertain] think believe figure suppose

                            Retherford 2004 continued

                            (what is a presupposition)

                            A presupposition is background belief relating to an utterance that

                            must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                            generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                            can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                            Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                            httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                            Social expectations about language

                            Value judgments about language are socially based

                            People notice ndash and evaluate ndash ways of talking that are different from their own

                            They hear words and accents and assign gender age region class and even ethnicity

                            And attitudes arise

                            When reality intersects with attitude

                            Female adult voices typically show a pitch that is 75 higher than the malersquos

                            different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                            Gender-cued language and attitudes

                            Lexical and morphological differencesmorphology in some languages (Japanese)

                            emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                            Generational differences in lexicon

                            Pickles January 20 2006

                            Preston on linguistic prejudice

                            A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                            httpwwwpbsorgspeakspeechprejudiceattitudes

                            Preston collected perceptions of lsquocorrectrsquo speech

                            Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                            150 EuroAm both sexes all ages amp classes from Michigan

                            httpwwwpbsorgspeakspeechprejudiceattitudes

                            Perceptions of lsquopleasantrsquo speech

                            Mean scores for pleasant

                            By Alabamians

                            Again 1=low

                            httpwwwpbsorgspeakspeechprejudiceattitudes

                            Just in case you didnrsquot lsquoget itrsquo

                            Hand-drawn from Michigan

                            httpwwwpbsorgspeakspeechprejudiceattitudes

                            You try it rate this speaker

                            Use the rating form provided Transcript goes with the voice clip

                            Wersquoll listen to it three times

                            Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                            And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                            Easter SundayYeah (laughter)

                            Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                            wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                            (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                            As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                            Item Demographics

                            Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                            umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                            5 Teller is friendly 01436 00050

                            7 Teller likes telling stories 00957

                            12 Tellerrsquos story is true 01357 04700

                            17 Teller knows other stories 00248 00275

                            21 Interviewer is polite 00007 04879

                            24 Interviewer is interested in Teller 04469 00040

                            28 Teller is polite 00013 02437 04729

                            43 Teller tells stories well 03421 03422

                            Additional significant relationships in Factor 1 Evaluating competence of TELLER

                            Factors affecting language in aging

                            Each of these factors can affect language production and cause social withdrawal as people age

                            hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                            What aging sounds like

                            Voices are heard as hoarse high pitched breathy tremulous or shaky

                            Men are heard as hesitant Women are heard as passive

                            Mulac amp Giles 1996

                            Stereotyped projections of elder speech

                            Tangential ndash speaker wanders off the topic

                            Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                            words Too wordy ndash speaker gives too many

                            details

                            Age-biased reactions Ryanrsquos research

                            avoidance impatiencecontrolling talk baby talk orElderspeak

                            (simplified speech)

                            overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                            comments

                            Often we donrsquot realize that we have changed our speech when we talk to an older person

                            Overaccomodation

                            Can be seen as patronizing wrong message

                            Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                            Thatrsquos not the message we want to send

                            (Ryan amp Cole 1990)

                            UnderaccommodationFreezing people out sending the wrong

                            messageWe under-accommodate a speakerrsquos needs

                            when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                            Thatrsquos not the message we want to send

                            (Giles et al 1990)

                            How we change our speech 1

                            Conversation with adult 54 years old

                            1 I tended to display my interest by nodding much more instead of interrupting

                            Conversation with adult 94 years old

                            1 I was much more likely to interrupt with interjections and clarifying statements

                            Example from Batson 2003

                            How we change our speech 2

                            With the person aged 54

                            2 I participated actively with my honest opinions in this dialogue

                            With the person aged 94

                            2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                            Example from Batson 2003

                            How we change our speech 3

                            With the person aged 54

                            3 I spoke more softly and more quickly

                            With the person aged 94

                            3 My voice was much louder and I spoke slower than usual

                            Example from Batson 2003

                            How we change our speech 4

                            With the person aged 54

                            4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                            With the person aged 94

                            4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                            Example from Batson 2003

                            Age-associated differences in communication expectations

                            Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                            This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                            Special issue Health Communications 83 (1996)

                            Healthcare worker interactions

                            Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                            Hmmm Wersquore back attitudes

                            Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                            Language issues for new nurses whatrsquos beneath the surface

                            Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                            Workforce demographics NC

                            wwwnursencorgresearchTrends2001workforce_demospdf

                            Ageism in general

                            In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                            Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                            Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                            Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                            Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                            Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                            US legislation httpnewsbbccouk2hiuk_news2975754stm

                            Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                            boomers httpwwwzwirecomsitenewscfm

                            newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                            Intergenerational communication 3 models

                            CAT communication accommodation Convergent X divergent strategies

                            CPA communicative predicament Problematic talk lt negative stereotypes

                            CEM communication enhancement Tailor speech to individual needs and

                            thereby reduce stereotypes

                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                            Youth X old age in Asia X Canada

                            Views of the old in the East often resemble the Westrsquos

                            Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                            Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                            youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                            Ryanrsquos cross-cultural work suggests

                            Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                            fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                            rather than the reduction of negative attitudes

                            Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                            Ageism language and marketing

                            What are the appealsWhat are the stereotypes

                            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                            • Age normscultural reflections 2
                            • Auditor perception of discourse F1 of 3
                            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                            • Slide 46
                            • Slide 47
                            • Slide 48

                              (what is a presupposition)

                              A presupposition is background belief relating to an utterance that

                              must be mutually known or assumed by the speaker and addressee for the utterance to be considered appropriate in context

                              generally will remain a necessary assumption whether the utterance is placed in the form of an assertion denial or question and

                              can generally be associated with a specific lexical item or grammatical feature (presupposition trigger) in the utterance

                              Identify the presuppositions in Jane regretted that she had stopped buying crystal before she left Ireland

                              httpwwwsilorglinguisticsGlossaryOfLinguisticTermsWhatIsAPresuppositionhtm

                              Social expectations about language

                              Value judgments about language are socially based

                              People notice ndash and evaluate ndash ways of talking that are different from their own

                              They hear words and accents and assign gender age region class and even ethnicity

                              And attitudes arise

                              When reality intersects with attitude

                              Female adult voices typically show a pitch that is 75 higher than the malersquos

                              different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                              Gender-cued language and attitudes

                              Lexical and morphological differencesmorphology in some languages (Japanese)

                              emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                              Generational differences in lexicon

                              Pickles January 20 2006

                              Preston on linguistic prejudice

                              A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                              httpwwwpbsorgspeakspeechprejudiceattitudes

                              Preston collected perceptions of lsquocorrectrsquo speech

                              Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                              150 EuroAm both sexes all ages amp classes from Michigan

                              httpwwwpbsorgspeakspeechprejudiceattitudes

                              Perceptions of lsquopleasantrsquo speech

                              Mean scores for pleasant

                              By Alabamians

                              Again 1=low

                              httpwwwpbsorgspeakspeechprejudiceattitudes

                              Just in case you didnrsquot lsquoget itrsquo

                              Hand-drawn from Michigan

                              httpwwwpbsorgspeakspeechprejudiceattitudes

                              You try it rate this speaker

                              Use the rating form provided Transcript goes with the voice clip

                              Wersquoll listen to it three times

                              Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                              And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                              Easter SundayYeah (laughter)

                              Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                              wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                              (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                              As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                              Item Demographics

                              Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                              umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                              5 Teller is friendly 01436 00050

                              7 Teller likes telling stories 00957

                              12 Tellerrsquos story is true 01357 04700

                              17 Teller knows other stories 00248 00275

                              21 Interviewer is polite 00007 04879

                              24 Interviewer is interested in Teller 04469 00040

                              28 Teller is polite 00013 02437 04729

                              43 Teller tells stories well 03421 03422

                              Additional significant relationships in Factor 1 Evaluating competence of TELLER

                              Factors affecting language in aging

                              Each of these factors can affect language production and cause social withdrawal as people age

                              hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                              What aging sounds like

                              Voices are heard as hoarse high pitched breathy tremulous or shaky

                              Men are heard as hesitant Women are heard as passive

                              Mulac amp Giles 1996

                              Stereotyped projections of elder speech

                              Tangential ndash speaker wanders off the topic

                              Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                              words Too wordy ndash speaker gives too many

                              details

                              Age-biased reactions Ryanrsquos research

                              avoidance impatiencecontrolling talk baby talk orElderspeak

                              (simplified speech)

                              overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                              comments

                              Often we donrsquot realize that we have changed our speech when we talk to an older person

                              Overaccomodation

                              Can be seen as patronizing wrong message

                              Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                              Thatrsquos not the message we want to send

                              (Ryan amp Cole 1990)

                              UnderaccommodationFreezing people out sending the wrong

                              messageWe under-accommodate a speakerrsquos needs

                              when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                              Thatrsquos not the message we want to send

                              (Giles et al 1990)

                              How we change our speech 1

                              Conversation with adult 54 years old

                              1 I tended to display my interest by nodding much more instead of interrupting

                              Conversation with adult 94 years old

                              1 I was much more likely to interrupt with interjections and clarifying statements

                              Example from Batson 2003

                              How we change our speech 2

                              With the person aged 54

                              2 I participated actively with my honest opinions in this dialogue

                              With the person aged 94

                              2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                              Example from Batson 2003

                              How we change our speech 3

                              With the person aged 54

                              3 I spoke more softly and more quickly

                              With the person aged 94

                              3 My voice was much louder and I spoke slower than usual

                              Example from Batson 2003

                              How we change our speech 4

                              With the person aged 54

                              4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                              With the person aged 94

                              4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                              Example from Batson 2003

                              Age-associated differences in communication expectations

                              Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                              This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                              Special issue Health Communications 83 (1996)

                              Healthcare worker interactions

                              Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                              Hmmm Wersquore back attitudes

                              Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                              Language issues for new nurses whatrsquos beneath the surface

                              Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                              Workforce demographics NC

                              wwwnursencorgresearchTrends2001workforce_demospdf

                              Ageism in general

                              In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                              Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                              Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                              Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                              Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                              Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                              US legislation httpnewsbbccouk2hiuk_news2975754stm

                              Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                              boomers httpwwwzwirecomsitenewscfm

                              newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                              Intergenerational communication 3 models

                              CAT communication accommodation Convergent X divergent strategies

                              CPA communicative predicament Problematic talk lt negative stereotypes

                              CEM communication enhancement Tailor speech to individual needs and

                              thereby reduce stereotypes

                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                              Youth X old age in Asia X Canada

                              Views of the old in the East often resemble the Westrsquos

                              Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                              Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                              youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                              Ryanrsquos cross-cultural work suggests

                              Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                              fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                              rather than the reduction of negative attitudes

                              Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                              Ageism language and marketing

                              What are the appealsWhat are the stereotypes

                              While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                              • Age normscultural reflections 2
                              • Auditor perception of discourse F1 of 3
                              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                              • Slide 46
                              • Slide 47
                              • Slide 48

                                Social expectations about language

                                Value judgments about language are socially based

                                People notice ndash and evaluate ndash ways of talking that are different from their own

                                They hear words and accents and assign gender age region class and even ethnicity

                                And attitudes arise

                                When reality intersects with attitude

                                Female adult voices typically show a pitch that is 75 higher than the malersquos

                                different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                                Gender-cued language and attitudes

                                Lexical and morphological differencesmorphology in some languages (Japanese)

                                emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                                Generational differences in lexicon

                                Pickles January 20 2006

                                Preston on linguistic prejudice

                                A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                                httpwwwpbsorgspeakspeechprejudiceattitudes

                                Preston collected perceptions of lsquocorrectrsquo speech

                                Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                150 EuroAm both sexes all ages amp classes from Michigan

                                httpwwwpbsorgspeakspeechprejudiceattitudes

                                Perceptions of lsquopleasantrsquo speech

                                Mean scores for pleasant

                                By Alabamians

                                Again 1=low

                                httpwwwpbsorgspeakspeechprejudiceattitudes

                                Just in case you didnrsquot lsquoget itrsquo

                                Hand-drawn from Michigan

                                httpwwwpbsorgspeakspeechprejudiceattitudes

                                You try it rate this speaker

                                Use the rating form provided Transcript goes with the voice clip

                                Wersquoll listen to it three times

                                Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                Easter SundayYeah (laughter)

                                Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                Item Demographics

                                Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                5 Teller is friendly 01436 00050

                                7 Teller likes telling stories 00957

                                12 Tellerrsquos story is true 01357 04700

                                17 Teller knows other stories 00248 00275

                                21 Interviewer is polite 00007 04879

                                24 Interviewer is interested in Teller 04469 00040

                                28 Teller is polite 00013 02437 04729

                                43 Teller tells stories well 03421 03422

                                Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                Factors affecting language in aging

                                Each of these factors can affect language production and cause social withdrawal as people age

                                hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                What aging sounds like

                                Voices are heard as hoarse high pitched breathy tremulous or shaky

                                Men are heard as hesitant Women are heard as passive

                                Mulac amp Giles 1996

                                Stereotyped projections of elder speech

                                Tangential ndash speaker wanders off the topic

                                Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                words Too wordy ndash speaker gives too many

                                details

                                Age-biased reactions Ryanrsquos research

                                avoidance impatiencecontrolling talk baby talk orElderspeak

                                (simplified speech)

                                overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                comments

                                Often we donrsquot realize that we have changed our speech when we talk to an older person

                                Overaccomodation

                                Can be seen as patronizing wrong message

                                Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                Thatrsquos not the message we want to send

                                (Ryan amp Cole 1990)

                                UnderaccommodationFreezing people out sending the wrong

                                messageWe under-accommodate a speakerrsquos needs

                                when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                Thatrsquos not the message we want to send

                                (Giles et al 1990)

                                How we change our speech 1

                                Conversation with adult 54 years old

                                1 I tended to display my interest by nodding much more instead of interrupting

                                Conversation with adult 94 years old

                                1 I was much more likely to interrupt with interjections and clarifying statements

                                Example from Batson 2003

                                How we change our speech 2

                                With the person aged 54

                                2 I participated actively with my honest opinions in this dialogue

                                With the person aged 94

                                2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                Example from Batson 2003

                                How we change our speech 3

                                With the person aged 54

                                3 I spoke more softly and more quickly

                                With the person aged 94

                                3 My voice was much louder and I spoke slower than usual

                                Example from Batson 2003

                                How we change our speech 4

                                With the person aged 54

                                4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                With the person aged 94

                                4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                Example from Batson 2003

                                Age-associated differences in communication expectations

                                Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                Special issue Health Communications 83 (1996)

                                Healthcare worker interactions

                                Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                Hmmm Wersquore back attitudes

                                Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                Language issues for new nurses whatrsquos beneath the surface

                                Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                Workforce demographics NC

                                wwwnursencorgresearchTrends2001workforce_demospdf

                                Ageism in general

                                In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                US legislation httpnewsbbccouk2hiuk_news2975754stm

                                Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                boomers httpwwwzwirecomsitenewscfm

                                newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                Intergenerational communication 3 models

                                CAT communication accommodation Convergent X divergent strategies

                                CPA communicative predicament Problematic talk lt negative stereotypes

                                CEM communication enhancement Tailor speech to individual needs and

                                thereby reduce stereotypes

                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                Youth X old age in Asia X Canada

                                Views of the old in the East often resemble the Westrsquos

                                Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                Ryanrsquos cross-cultural work suggests

                                Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                rather than the reduction of negative attitudes

                                Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                Ageism language and marketing

                                What are the appealsWhat are the stereotypes

                                While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                • Age normscultural reflections 2
                                • Auditor perception of discourse F1 of 3
                                • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                • Slide 46
                                • Slide 47
                                • Slide 48

                                  When reality intersects with attitude

                                  Female adult voices typically show a pitch that is 75 higher than the malersquos

                                  different vocal cord length amp massMale vocal tract length is 15 longer resulting in different resonance (and greater risk of choking on food)Vocal organs show sexual dimorphismGender is something assigned or constructed

                                  Gender-cued language and attitudes

                                  Lexical and morphological differencesmorphology in some languages (Japanese)

                                  emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                                  Generational differences in lexicon

                                  Pickles January 20 2006

                                  Preston on linguistic prejudice

                                  A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                                  httpwwwpbsorgspeakspeechprejudiceattitudes

                                  Preston collected perceptions of lsquocorrectrsquo speech

                                  Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                  150 EuroAm both sexes all ages amp classes from Michigan

                                  httpwwwpbsorgspeakspeechprejudiceattitudes

                                  Perceptions of lsquopleasantrsquo speech

                                  Mean scores for pleasant

                                  By Alabamians

                                  Again 1=low

                                  httpwwwpbsorgspeakspeechprejudiceattitudes

                                  Just in case you didnrsquot lsquoget itrsquo

                                  Hand-drawn from Michigan

                                  httpwwwpbsorgspeakspeechprejudiceattitudes

                                  You try it rate this speaker

                                  Use the rating form provided Transcript goes with the voice clip

                                  Wersquoll listen to it three times

                                  Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                  And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                  Easter SundayYeah (laughter)

                                  Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                  wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                  (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                  As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                  Item Demographics

                                  Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                  umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                  5 Teller is friendly 01436 00050

                                  7 Teller likes telling stories 00957

                                  12 Tellerrsquos story is true 01357 04700

                                  17 Teller knows other stories 00248 00275

                                  21 Interviewer is polite 00007 04879

                                  24 Interviewer is interested in Teller 04469 00040

                                  28 Teller is polite 00013 02437 04729

                                  43 Teller tells stories well 03421 03422

                                  Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                  Factors affecting language in aging

                                  Each of these factors can affect language production and cause social withdrawal as people age

                                  hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                  What aging sounds like

                                  Voices are heard as hoarse high pitched breathy tremulous or shaky

                                  Men are heard as hesitant Women are heard as passive

                                  Mulac amp Giles 1996

                                  Stereotyped projections of elder speech

                                  Tangential ndash speaker wanders off the topic

                                  Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                  words Too wordy ndash speaker gives too many

                                  details

                                  Age-biased reactions Ryanrsquos research

                                  avoidance impatiencecontrolling talk baby talk orElderspeak

                                  (simplified speech)

                                  overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                  comments

                                  Often we donrsquot realize that we have changed our speech when we talk to an older person

                                  Overaccomodation

                                  Can be seen as patronizing wrong message

                                  Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                  Thatrsquos not the message we want to send

                                  (Ryan amp Cole 1990)

                                  UnderaccommodationFreezing people out sending the wrong

                                  messageWe under-accommodate a speakerrsquos needs

                                  when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                  Thatrsquos not the message we want to send

                                  (Giles et al 1990)

                                  How we change our speech 1

                                  Conversation with adult 54 years old

                                  1 I tended to display my interest by nodding much more instead of interrupting

                                  Conversation with adult 94 years old

                                  1 I was much more likely to interrupt with interjections and clarifying statements

                                  Example from Batson 2003

                                  How we change our speech 2

                                  With the person aged 54

                                  2 I participated actively with my honest opinions in this dialogue

                                  With the person aged 94

                                  2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                  Example from Batson 2003

                                  How we change our speech 3

                                  With the person aged 54

                                  3 I spoke more softly and more quickly

                                  With the person aged 94

                                  3 My voice was much louder and I spoke slower than usual

                                  Example from Batson 2003

                                  How we change our speech 4

                                  With the person aged 54

                                  4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                  With the person aged 94

                                  4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                  Example from Batson 2003

                                  Age-associated differences in communication expectations

                                  Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                  This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                  Special issue Health Communications 83 (1996)

                                  Healthcare worker interactions

                                  Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                  Hmmm Wersquore back attitudes

                                  Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                  Language issues for new nurses whatrsquos beneath the surface

                                  Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                  Workforce demographics NC

                                  wwwnursencorgresearchTrends2001workforce_demospdf

                                  Ageism in general

                                  In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                  Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                  Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                  Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                  Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                  Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                  US legislation httpnewsbbccouk2hiuk_news2975754stm

                                  Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                  boomers httpwwwzwirecomsitenewscfm

                                  newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                  Intergenerational communication 3 models

                                  CAT communication accommodation Convergent X divergent strategies

                                  CPA communicative predicament Problematic talk lt negative stereotypes

                                  CEM communication enhancement Tailor speech to individual needs and

                                  thereby reduce stereotypes

                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                  Youth X old age in Asia X Canada

                                  Views of the old in the East often resemble the Westrsquos

                                  Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                  Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                  youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                  Ryanrsquos cross-cultural work suggests

                                  Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                  fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                  rather than the reduction of negative attitudes

                                  Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                  Ageism language and marketing

                                  What are the appealsWhat are the stereotypes

                                  While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                  • Age normscultural reflections 2
                                  • Auditor perception of discourse F1 of 3
                                  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                  • Slide 46
                                  • Slide 47
                                  • Slide 48

                                    Gender-cued language and attitudes

                                    Lexical and morphological differencesmorphology in some languages (Japanese)

                                    emotive words color termsStylistic differences claimed go-aheads hedges F+ interruptions direct orders M+Difference or dominance rapport or informational

                                    Generational differences in lexicon

                                    Pickles January 20 2006

                                    Preston on linguistic prejudice

                                    A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                                    httpwwwpbsorgspeakspeechprejudiceattitudes

                                    Preston collected perceptions of lsquocorrectrsquo speech

                                    Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                    150 EuroAm both sexes all ages amp classes from Michigan

                                    httpwwwpbsorgspeakspeechprejudiceattitudes

                                    Perceptions of lsquopleasantrsquo speech

                                    Mean scores for pleasant

                                    By Alabamians

                                    Again 1=low

                                    httpwwwpbsorgspeakspeechprejudiceattitudes

                                    Just in case you didnrsquot lsquoget itrsquo

                                    Hand-drawn from Michigan

                                    httpwwwpbsorgspeakspeechprejudiceattitudes

                                    You try it rate this speaker

                                    Use the rating form provided Transcript goes with the voice clip

                                    Wersquoll listen to it three times

                                    Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                    And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                    Easter SundayYeah (laughter)

                                    Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                    wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                    (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                    As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                    Item Demographics

                                    Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                    umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                    5 Teller is friendly 01436 00050

                                    7 Teller likes telling stories 00957

                                    12 Tellerrsquos story is true 01357 04700

                                    17 Teller knows other stories 00248 00275

                                    21 Interviewer is polite 00007 04879

                                    24 Interviewer is interested in Teller 04469 00040

                                    28 Teller is polite 00013 02437 04729

                                    43 Teller tells stories well 03421 03422

                                    Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                    Factors affecting language in aging

                                    Each of these factors can affect language production and cause social withdrawal as people age

                                    hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                    What aging sounds like

                                    Voices are heard as hoarse high pitched breathy tremulous or shaky

                                    Men are heard as hesitant Women are heard as passive

                                    Mulac amp Giles 1996

                                    Stereotyped projections of elder speech

                                    Tangential ndash speaker wanders off the topic

                                    Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                    words Too wordy ndash speaker gives too many

                                    details

                                    Age-biased reactions Ryanrsquos research

                                    avoidance impatiencecontrolling talk baby talk orElderspeak

                                    (simplified speech)

                                    overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                    comments

                                    Often we donrsquot realize that we have changed our speech when we talk to an older person

                                    Overaccomodation

                                    Can be seen as patronizing wrong message

                                    Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                    Thatrsquos not the message we want to send

                                    (Ryan amp Cole 1990)

                                    UnderaccommodationFreezing people out sending the wrong

                                    messageWe under-accommodate a speakerrsquos needs

                                    when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                    Thatrsquos not the message we want to send

                                    (Giles et al 1990)

                                    How we change our speech 1

                                    Conversation with adult 54 years old

                                    1 I tended to display my interest by nodding much more instead of interrupting

                                    Conversation with adult 94 years old

                                    1 I was much more likely to interrupt with interjections and clarifying statements

                                    Example from Batson 2003

                                    How we change our speech 2

                                    With the person aged 54

                                    2 I participated actively with my honest opinions in this dialogue

                                    With the person aged 94

                                    2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                    Example from Batson 2003

                                    How we change our speech 3

                                    With the person aged 54

                                    3 I spoke more softly and more quickly

                                    With the person aged 94

                                    3 My voice was much louder and I spoke slower than usual

                                    Example from Batson 2003

                                    How we change our speech 4

                                    With the person aged 54

                                    4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                    With the person aged 94

                                    4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                    Example from Batson 2003

                                    Age-associated differences in communication expectations

                                    Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                    This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                    Special issue Health Communications 83 (1996)

                                    Healthcare worker interactions

                                    Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                    Hmmm Wersquore back attitudes

                                    Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                    Language issues for new nurses whatrsquos beneath the surface

                                    Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                    Workforce demographics NC

                                    wwwnursencorgresearchTrends2001workforce_demospdf

                                    Ageism in general

                                    In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                    Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                    Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                    US legislation httpnewsbbccouk2hiuk_news2975754stm

                                    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                    boomers httpwwwzwirecomsitenewscfm

                                    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                    Intergenerational communication 3 models

                                    CAT communication accommodation Convergent X divergent strategies

                                    CPA communicative predicament Problematic talk lt negative stereotypes

                                    CEM communication enhancement Tailor speech to individual needs and

                                    thereby reduce stereotypes

                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                    Youth X old age in Asia X Canada

                                    Views of the old in the East often resemble the Westrsquos

                                    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                    Ryanrsquos cross-cultural work suggests

                                    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                    rather than the reduction of negative attitudes

                                    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                    Ageism language and marketing

                                    What are the appealsWhat are the stereotypes

                                    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                    • Age normscultural reflections 2
                                    • Auditor perception of discourse F1 of 3
                                    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                    • Slide 46
                                    • Slide 47
                                    • Slide 48

                                      Generational differences in lexicon

                                      Pickles January 20 2006

                                      Preston on linguistic prejudice

                                      A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                                      httpwwwpbsorgspeakspeechprejudiceattitudes

                                      Preston collected perceptions of lsquocorrectrsquo speech

                                      Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                      150 EuroAm both sexes all ages amp classes from Michigan

                                      httpwwwpbsorgspeakspeechprejudiceattitudes

                                      Perceptions of lsquopleasantrsquo speech

                                      Mean scores for pleasant

                                      By Alabamians

                                      Again 1=low

                                      httpwwwpbsorgspeakspeechprejudiceattitudes

                                      Just in case you didnrsquot lsquoget itrsquo

                                      Hand-drawn from Michigan

                                      httpwwwpbsorgspeakspeechprejudiceattitudes

                                      You try it rate this speaker

                                      Use the rating form provided Transcript goes with the voice clip

                                      Wersquoll listen to it three times

                                      Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                      And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                      Easter SundayYeah (laughter)

                                      Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                      wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                      (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                      As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                      Item Demographics

                                      Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                      umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                      5 Teller is friendly 01436 00050

                                      7 Teller likes telling stories 00957

                                      12 Tellerrsquos story is true 01357 04700

                                      17 Teller knows other stories 00248 00275

                                      21 Interviewer is polite 00007 04879

                                      24 Interviewer is interested in Teller 04469 00040

                                      28 Teller is polite 00013 02437 04729

                                      43 Teller tells stories well 03421 03422

                                      Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                      Factors affecting language in aging

                                      Each of these factors can affect language production and cause social withdrawal as people age

                                      hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                      What aging sounds like

                                      Voices are heard as hoarse high pitched breathy tremulous or shaky

                                      Men are heard as hesitant Women are heard as passive

                                      Mulac amp Giles 1996

                                      Stereotyped projections of elder speech

                                      Tangential ndash speaker wanders off the topic

                                      Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                      words Too wordy ndash speaker gives too many

                                      details

                                      Age-biased reactions Ryanrsquos research

                                      avoidance impatiencecontrolling talk baby talk orElderspeak

                                      (simplified speech)

                                      overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                      comments

                                      Often we donrsquot realize that we have changed our speech when we talk to an older person

                                      Overaccomodation

                                      Can be seen as patronizing wrong message

                                      Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                      Thatrsquos not the message we want to send

                                      (Ryan amp Cole 1990)

                                      UnderaccommodationFreezing people out sending the wrong

                                      messageWe under-accommodate a speakerrsquos needs

                                      when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                      Thatrsquos not the message we want to send

                                      (Giles et al 1990)

                                      How we change our speech 1

                                      Conversation with adult 54 years old

                                      1 I tended to display my interest by nodding much more instead of interrupting

                                      Conversation with adult 94 years old

                                      1 I was much more likely to interrupt with interjections and clarifying statements

                                      Example from Batson 2003

                                      How we change our speech 2

                                      With the person aged 54

                                      2 I participated actively with my honest opinions in this dialogue

                                      With the person aged 94

                                      2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                      Example from Batson 2003

                                      How we change our speech 3

                                      With the person aged 54

                                      3 I spoke more softly and more quickly

                                      With the person aged 94

                                      3 My voice was much louder and I spoke slower than usual

                                      Example from Batson 2003

                                      How we change our speech 4

                                      With the person aged 54

                                      4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                      With the person aged 94

                                      4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                      Example from Batson 2003

                                      Age-associated differences in communication expectations

                                      Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                      This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                      Special issue Health Communications 83 (1996)

                                      Healthcare worker interactions

                                      Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                      Hmmm Wersquore back attitudes

                                      Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                      Language issues for new nurses whatrsquos beneath the surface

                                      Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                      Workforce demographics NC

                                      wwwnursencorgresearchTrends2001workforce_demospdf

                                      Ageism in general

                                      In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                      Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                      Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                      Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                      Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                      Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                      US legislation httpnewsbbccouk2hiuk_news2975754stm

                                      Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                      boomers httpwwwzwirecomsitenewscfm

                                      newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                      Intergenerational communication 3 models

                                      CAT communication accommodation Convergent X divergent strategies

                                      CPA communicative predicament Problematic talk lt negative stereotypes

                                      CEM communication enhancement Tailor speech to individual needs and

                                      thereby reduce stereotypes

                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                      Youth X old age in Asia X Canada

                                      Views of the old in the East often resemble the Westrsquos

                                      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                      Ryanrsquos cross-cultural work suggests

                                      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                      rather than the reduction of negative attitudes

                                      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                      Ageism language and marketing

                                      What are the appealsWhat are the stereotypes

                                      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                      • Age normscultural reflections 2
                                      • Auditor perception of discourse F1 of 3
                                      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                      • Slide 46
                                      • Slide 47
                                      • Slide 48

                                        Preston on linguistic prejudice

                                        A primary linguistic myth one nearly universally attached to minorities rural people and the less well educated extends in the United States even to well-educated speakers of some regional varieties That myth of course is that some varieties of a language are not as good as others

                                        httpwwwpbsorgspeakspeechprejudiceattitudes

                                        Preston collected perceptions of lsquocorrectrsquo speech

                                        Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                        150 EuroAm both sexes all ages amp classes from Michigan

                                        httpwwwpbsorgspeakspeechprejudiceattitudes

                                        Perceptions of lsquopleasantrsquo speech

                                        Mean scores for pleasant

                                        By Alabamians

                                        Again 1=low

                                        httpwwwpbsorgspeakspeechprejudiceattitudes

                                        Just in case you didnrsquot lsquoget itrsquo

                                        Hand-drawn from Michigan

                                        httpwwwpbsorgspeakspeechprejudiceattitudes

                                        You try it rate this speaker

                                        Use the rating form provided Transcript goes with the voice clip

                                        Wersquoll listen to it three times

                                        Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                        And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                        Easter SundayYeah (laughter)

                                        Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                        wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                        (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                        As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                        Item Demographics

                                        Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                        umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                        5 Teller is friendly 01436 00050

                                        7 Teller likes telling stories 00957

                                        12 Tellerrsquos story is true 01357 04700

                                        17 Teller knows other stories 00248 00275

                                        21 Interviewer is polite 00007 04879

                                        24 Interviewer is interested in Teller 04469 00040

                                        28 Teller is polite 00013 02437 04729

                                        43 Teller tells stories well 03421 03422

                                        Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                        Factors affecting language in aging

                                        Each of these factors can affect language production and cause social withdrawal as people age

                                        hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                        What aging sounds like

                                        Voices are heard as hoarse high pitched breathy tremulous or shaky

                                        Men are heard as hesitant Women are heard as passive

                                        Mulac amp Giles 1996

                                        Stereotyped projections of elder speech

                                        Tangential ndash speaker wanders off the topic

                                        Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                        words Too wordy ndash speaker gives too many

                                        details

                                        Age-biased reactions Ryanrsquos research

                                        avoidance impatiencecontrolling talk baby talk orElderspeak

                                        (simplified speech)

                                        overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                        comments

                                        Often we donrsquot realize that we have changed our speech when we talk to an older person

                                        Overaccomodation

                                        Can be seen as patronizing wrong message

                                        Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                        Thatrsquos not the message we want to send

                                        (Ryan amp Cole 1990)

                                        UnderaccommodationFreezing people out sending the wrong

                                        messageWe under-accommodate a speakerrsquos needs

                                        when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                        Thatrsquos not the message we want to send

                                        (Giles et al 1990)

                                        How we change our speech 1

                                        Conversation with adult 54 years old

                                        1 I tended to display my interest by nodding much more instead of interrupting

                                        Conversation with adult 94 years old

                                        1 I was much more likely to interrupt with interjections and clarifying statements

                                        Example from Batson 2003

                                        How we change our speech 2

                                        With the person aged 54

                                        2 I participated actively with my honest opinions in this dialogue

                                        With the person aged 94

                                        2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                        Example from Batson 2003

                                        How we change our speech 3

                                        With the person aged 54

                                        3 I spoke more softly and more quickly

                                        With the person aged 94

                                        3 My voice was much louder and I spoke slower than usual

                                        Example from Batson 2003

                                        How we change our speech 4

                                        With the person aged 54

                                        4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                        With the person aged 94

                                        4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                        Example from Batson 2003

                                        Age-associated differences in communication expectations

                                        Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                        This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                        Special issue Health Communications 83 (1996)

                                        Healthcare worker interactions

                                        Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                        Hmmm Wersquore back attitudes

                                        Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                        Language issues for new nurses whatrsquos beneath the surface

                                        Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                        Workforce demographics NC

                                        wwwnursencorgresearchTrends2001workforce_demospdf

                                        Ageism in general

                                        In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                        Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                        Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                        Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                        Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                        Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                        US legislation httpnewsbbccouk2hiuk_news2975754stm

                                        Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                        boomers httpwwwzwirecomsitenewscfm

                                        newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                        Intergenerational communication 3 models

                                        CAT communication accommodation Convergent X divergent strategies

                                        CPA communicative predicament Problematic talk lt negative stereotypes

                                        CEM communication enhancement Tailor speech to individual needs and

                                        thereby reduce stereotypes

                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                        Youth X old age in Asia X Canada

                                        Views of the old in the East often resemble the Westrsquos

                                        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                        Ryanrsquos cross-cultural work suggests

                                        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                        rather than the reduction of negative attitudes

                                        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                        Ageism language and marketing

                                        What are the appealsWhat are the stereotypes

                                        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                        • Age normscultural reflections 2
                                        • Auditor perception of discourse F1 of 3
                                        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                        • Slide 46
                                        • Slide 47
                                        • Slide 48

                                          Preston collected perceptions of lsquocorrectrsquo speech

                                          Mean scores for lsquocorrectrsquo Lowest ratings South and NYC

                                          150 EuroAm both sexes all ages amp classes from Michigan

                                          httpwwwpbsorgspeakspeechprejudiceattitudes

                                          Perceptions of lsquopleasantrsquo speech

                                          Mean scores for pleasant

                                          By Alabamians

                                          Again 1=low

                                          httpwwwpbsorgspeakspeechprejudiceattitudes

                                          Just in case you didnrsquot lsquoget itrsquo

                                          Hand-drawn from Michigan

                                          httpwwwpbsorgspeakspeechprejudiceattitudes

                                          You try it rate this speaker

                                          Use the rating form provided Transcript goes with the voice clip

                                          Wersquoll listen to it three times

                                          Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                          And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                          Easter SundayYeah (laughter)

                                          Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                          wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                          (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                          As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                          Item Demographics

                                          Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                          umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                          5 Teller is friendly 01436 00050

                                          7 Teller likes telling stories 00957

                                          12 Tellerrsquos story is true 01357 04700

                                          17 Teller knows other stories 00248 00275

                                          21 Interviewer is polite 00007 04879

                                          24 Interviewer is interested in Teller 04469 00040

                                          28 Teller is polite 00013 02437 04729

                                          43 Teller tells stories well 03421 03422

                                          Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                          Factors affecting language in aging

                                          Each of these factors can affect language production and cause social withdrawal as people age

                                          hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                          What aging sounds like

                                          Voices are heard as hoarse high pitched breathy tremulous or shaky

                                          Men are heard as hesitant Women are heard as passive

                                          Mulac amp Giles 1996

                                          Stereotyped projections of elder speech

                                          Tangential ndash speaker wanders off the topic

                                          Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                          words Too wordy ndash speaker gives too many

                                          details

                                          Age-biased reactions Ryanrsquos research

                                          avoidance impatiencecontrolling talk baby talk orElderspeak

                                          (simplified speech)

                                          overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                          comments

                                          Often we donrsquot realize that we have changed our speech when we talk to an older person

                                          Overaccomodation

                                          Can be seen as patronizing wrong message

                                          Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                          Thatrsquos not the message we want to send

                                          (Ryan amp Cole 1990)

                                          UnderaccommodationFreezing people out sending the wrong

                                          messageWe under-accommodate a speakerrsquos needs

                                          when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                          Thatrsquos not the message we want to send

                                          (Giles et al 1990)

                                          How we change our speech 1

                                          Conversation with adult 54 years old

                                          1 I tended to display my interest by nodding much more instead of interrupting

                                          Conversation with adult 94 years old

                                          1 I was much more likely to interrupt with interjections and clarifying statements

                                          Example from Batson 2003

                                          How we change our speech 2

                                          With the person aged 54

                                          2 I participated actively with my honest opinions in this dialogue

                                          With the person aged 94

                                          2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                          Example from Batson 2003

                                          How we change our speech 3

                                          With the person aged 54

                                          3 I spoke more softly and more quickly

                                          With the person aged 94

                                          3 My voice was much louder and I spoke slower than usual

                                          Example from Batson 2003

                                          How we change our speech 4

                                          With the person aged 54

                                          4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                          With the person aged 94

                                          4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                          Example from Batson 2003

                                          Age-associated differences in communication expectations

                                          Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                          This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                          Special issue Health Communications 83 (1996)

                                          Healthcare worker interactions

                                          Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                          Hmmm Wersquore back attitudes

                                          Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                          Language issues for new nurses whatrsquos beneath the surface

                                          Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                          Workforce demographics NC

                                          wwwnursencorgresearchTrends2001workforce_demospdf

                                          Ageism in general

                                          In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                          Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                          Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                          Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                          Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                          Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                          US legislation httpnewsbbccouk2hiuk_news2975754stm

                                          Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                          boomers httpwwwzwirecomsitenewscfm

                                          newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                          Intergenerational communication 3 models

                                          CAT communication accommodation Convergent X divergent strategies

                                          CPA communicative predicament Problematic talk lt negative stereotypes

                                          CEM communication enhancement Tailor speech to individual needs and

                                          thereby reduce stereotypes

                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                          Youth X old age in Asia X Canada

                                          Views of the old in the East often resemble the Westrsquos

                                          Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                          Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                          youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                          Ryanrsquos cross-cultural work suggests

                                          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                          rather than the reduction of negative attitudes

                                          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                          Ageism language and marketing

                                          What are the appealsWhat are the stereotypes

                                          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                          • Age normscultural reflections 2
                                          • Auditor perception of discourse F1 of 3
                                          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                          • Slide 46
                                          • Slide 47
                                          • Slide 48

                                            Perceptions of lsquopleasantrsquo speech

                                            Mean scores for pleasant

                                            By Alabamians

                                            Again 1=low

                                            httpwwwpbsorgspeakspeechprejudiceattitudes

                                            Just in case you didnrsquot lsquoget itrsquo

                                            Hand-drawn from Michigan

                                            httpwwwpbsorgspeakspeechprejudiceattitudes

                                            You try it rate this speaker

                                            Use the rating form provided Transcript goes with the voice clip

                                            Wersquoll listen to it three times

                                            Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                            And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                            Easter SundayYeah (laughter)

                                            Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                            wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                            (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                            As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                            Item Demographics

                                            Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                            umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                            5 Teller is friendly 01436 00050

                                            7 Teller likes telling stories 00957

                                            12 Tellerrsquos story is true 01357 04700

                                            17 Teller knows other stories 00248 00275

                                            21 Interviewer is polite 00007 04879

                                            24 Interviewer is interested in Teller 04469 00040

                                            28 Teller is polite 00013 02437 04729

                                            43 Teller tells stories well 03421 03422

                                            Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                            Factors affecting language in aging

                                            Each of these factors can affect language production and cause social withdrawal as people age

                                            hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                            What aging sounds like

                                            Voices are heard as hoarse high pitched breathy tremulous or shaky

                                            Men are heard as hesitant Women are heard as passive

                                            Mulac amp Giles 1996

                                            Stereotyped projections of elder speech

                                            Tangential ndash speaker wanders off the topic

                                            Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                            words Too wordy ndash speaker gives too many

                                            details

                                            Age-biased reactions Ryanrsquos research

                                            avoidance impatiencecontrolling talk baby talk orElderspeak

                                            (simplified speech)

                                            overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                            comments

                                            Often we donrsquot realize that we have changed our speech when we talk to an older person

                                            Overaccomodation

                                            Can be seen as patronizing wrong message

                                            Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                            Thatrsquos not the message we want to send

                                            (Ryan amp Cole 1990)

                                            UnderaccommodationFreezing people out sending the wrong

                                            messageWe under-accommodate a speakerrsquos needs

                                            when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                            Thatrsquos not the message we want to send

                                            (Giles et al 1990)

                                            How we change our speech 1

                                            Conversation with adult 54 years old

                                            1 I tended to display my interest by nodding much more instead of interrupting

                                            Conversation with adult 94 years old

                                            1 I was much more likely to interrupt with interjections and clarifying statements

                                            Example from Batson 2003

                                            How we change our speech 2

                                            With the person aged 54

                                            2 I participated actively with my honest opinions in this dialogue

                                            With the person aged 94

                                            2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                            Example from Batson 2003

                                            How we change our speech 3

                                            With the person aged 54

                                            3 I spoke more softly and more quickly

                                            With the person aged 94

                                            3 My voice was much louder and I spoke slower than usual

                                            Example from Batson 2003

                                            How we change our speech 4

                                            With the person aged 54

                                            4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                            With the person aged 94

                                            4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                            Example from Batson 2003

                                            Age-associated differences in communication expectations

                                            Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                            This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                            Special issue Health Communications 83 (1996)

                                            Healthcare worker interactions

                                            Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                            Hmmm Wersquore back attitudes

                                            Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                            Language issues for new nurses whatrsquos beneath the surface

                                            Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                            Workforce demographics NC

                                            wwwnursencorgresearchTrends2001workforce_demospdf

                                            Ageism in general

                                            In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                            Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                            Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                            Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                            Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                            Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                            US legislation httpnewsbbccouk2hiuk_news2975754stm

                                            Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                            boomers httpwwwzwirecomsitenewscfm

                                            newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                            Intergenerational communication 3 models

                                            CAT communication accommodation Convergent X divergent strategies

                                            CPA communicative predicament Problematic talk lt negative stereotypes

                                            CEM communication enhancement Tailor speech to individual needs and

                                            thereby reduce stereotypes

                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                            Youth X old age in Asia X Canada

                                            Views of the old in the East often resemble the Westrsquos

                                            Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                            Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                            youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                            Ryanrsquos cross-cultural work suggests

                                            Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                            fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                            rather than the reduction of negative attitudes

                                            Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                            Ageism language and marketing

                                            What are the appealsWhat are the stereotypes

                                            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                            • Age normscultural reflections 2
                                            • Auditor perception of discourse F1 of 3
                                            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                            • Slide 46
                                            • Slide 47
                                            • Slide 48

                                              Just in case you didnrsquot lsquoget itrsquo

                                              Hand-drawn from Michigan

                                              httpwwwpbsorgspeakspeechprejudiceattitudes

                                              You try it rate this speaker

                                              Use the rating form provided Transcript goes with the voice clip

                                              Wersquoll listen to it three times

                                              Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                              And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                              Easter SundayYeah (laughter)

                                              Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                              wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                              (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                              As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                              Item Demographics

                                              Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                              umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                              5 Teller is friendly 01436 00050

                                              7 Teller likes telling stories 00957

                                              12 Tellerrsquos story is true 01357 04700

                                              17 Teller knows other stories 00248 00275

                                              21 Interviewer is polite 00007 04879

                                              24 Interviewer is interested in Teller 04469 00040

                                              28 Teller is polite 00013 02437 04729

                                              43 Teller tells stories well 03421 03422

                                              Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                              Factors affecting language in aging

                                              Each of these factors can affect language production and cause social withdrawal as people age

                                              hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                              What aging sounds like

                                              Voices are heard as hoarse high pitched breathy tremulous or shaky

                                              Men are heard as hesitant Women are heard as passive

                                              Mulac amp Giles 1996

                                              Stereotyped projections of elder speech

                                              Tangential ndash speaker wanders off the topic

                                              Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                              words Too wordy ndash speaker gives too many

                                              details

                                              Age-biased reactions Ryanrsquos research

                                              avoidance impatiencecontrolling talk baby talk orElderspeak

                                              (simplified speech)

                                              overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                              comments

                                              Often we donrsquot realize that we have changed our speech when we talk to an older person

                                              Overaccomodation

                                              Can be seen as patronizing wrong message

                                              Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                              Thatrsquos not the message we want to send

                                              (Ryan amp Cole 1990)

                                              UnderaccommodationFreezing people out sending the wrong

                                              messageWe under-accommodate a speakerrsquos needs

                                              when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                              Thatrsquos not the message we want to send

                                              (Giles et al 1990)

                                              How we change our speech 1

                                              Conversation with adult 54 years old

                                              1 I tended to display my interest by nodding much more instead of interrupting

                                              Conversation with adult 94 years old

                                              1 I was much more likely to interrupt with interjections and clarifying statements

                                              Example from Batson 2003

                                              How we change our speech 2

                                              With the person aged 54

                                              2 I participated actively with my honest opinions in this dialogue

                                              With the person aged 94

                                              2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                              Example from Batson 2003

                                              How we change our speech 3

                                              With the person aged 54

                                              3 I spoke more softly and more quickly

                                              With the person aged 94

                                              3 My voice was much louder and I spoke slower than usual

                                              Example from Batson 2003

                                              How we change our speech 4

                                              With the person aged 54

                                              4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                              With the person aged 94

                                              4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                              Example from Batson 2003

                                              Age-associated differences in communication expectations

                                              Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                              This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                              Special issue Health Communications 83 (1996)

                                              Healthcare worker interactions

                                              Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                              Hmmm Wersquore back attitudes

                                              Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                              Language issues for new nurses whatrsquos beneath the surface

                                              Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                              Workforce demographics NC

                                              wwwnursencorgresearchTrends2001workforce_demospdf

                                              Ageism in general

                                              In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                              Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                              Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                              Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                              Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                              Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                              US legislation httpnewsbbccouk2hiuk_news2975754stm

                                              Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                              boomers httpwwwzwirecomsitenewscfm

                                              newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                              Intergenerational communication 3 models

                                              CAT communication accommodation Convergent X divergent strategies

                                              CPA communicative predicament Problematic talk lt negative stereotypes

                                              CEM communication enhancement Tailor speech to individual needs and

                                              thereby reduce stereotypes

                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                              Youth X old age in Asia X Canada

                                              Views of the old in the East often resemble the Westrsquos

                                              Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                              Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                              youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                              Ryanrsquos cross-cultural work suggests

                                              Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                              fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                              rather than the reduction of negative attitudes

                                              Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                              Ageism language and marketing

                                              What are the appealsWhat are the stereotypes

                                              While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                              • Age normscultural reflections 2
                                              • Auditor perception of discourse F1 of 3
                                              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                              • Slide 46
                                              • Slide 47
                                              • Slide 48

                                                You try it rate this speaker

                                                Use the rating form provided Transcript goes with the voice clip

                                                Wersquoll listen to it three times

                                                Now I was born in Charlotte in the Presbyterian Hospital And it was downtown on the corner of Mint and Trade Upstairs over the drugstore

                                                And um my father was afraid the doctor who lived down the hill wouldnt get there in time so he took my mother to the hospital on the streetcar -- on a Saturday night and I was born Easter Sunday morning

                                                Easter SundayYeah (laughter)

                                                Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                                wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                                (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                                As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                                Item Demographics

                                                Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                                umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                                5 Teller is friendly 01436 00050

                                                7 Teller likes telling stories 00957

                                                12 Tellerrsquos story is true 01357 04700

                                                17 Teller knows other stories 00248 00275

                                                21 Interviewer is polite 00007 04879

                                                24 Interviewer is interested in Teller 04469 00040

                                                28 Teller is polite 00013 02437 04729

                                                43 Teller tells stories well 03421 03422

                                                Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                                Factors affecting language in aging

                                                Each of these factors can affect language production and cause social withdrawal as people age

                                                hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                                What aging sounds like

                                                Voices are heard as hoarse high pitched breathy tremulous or shaky

                                                Men are heard as hesitant Women are heard as passive

                                                Mulac amp Giles 1996

                                                Stereotyped projections of elder speech

                                                Tangential ndash speaker wanders off the topic

                                                Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                words Too wordy ndash speaker gives too many

                                                details

                                                Age-biased reactions Ryanrsquos research

                                                avoidance impatiencecontrolling talk baby talk orElderspeak

                                                (simplified speech)

                                                overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                comments

                                                Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                Overaccomodation

                                                Can be seen as patronizing wrong message

                                                Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                Thatrsquos not the message we want to send

                                                (Ryan amp Cole 1990)

                                                UnderaccommodationFreezing people out sending the wrong

                                                messageWe under-accommodate a speakerrsquos needs

                                                when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                Thatrsquos not the message we want to send

                                                (Giles et al 1990)

                                                How we change our speech 1

                                                Conversation with adult 54 years old

                                                1 I tended to display my interest by nodding much more instead of interrupting

                                                Conversation with adult 94 years old

                                                1 I was much more likely to interrupt with interjections and clarifying statements

                                                Example from Batson 2003

                                                How we change our speech 2

                                                With the person aged 54

                                                2 I participated actively with my honest opinions in this dialogue

                                                With the person aged 94

                                                2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                Example from Batson 2003

                                                How we change our speech 3

                                                With the person aged 54

                                                3 I spoke more softly and more quickly

                                                With the person aged 94

                                                3 My voice was much louder and I spoke slower than usual

                                                Example from Batson 2003

                                                How we change our speech 4

                                                With the person aged 54

                                                4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                With the person aged 94

                                                4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                Example from Batson 2003

                                                Age-associated differences in communication expectations

                                                Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                Special issue Health Communications 83 (1996)

                                                Healthcare worker interactions

                                                Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                Hmmm Wersquore back attitudes

                                                Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                Language issues for new nurses whatrsquos beneath the surface

                                                Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                Workforce demographics NC

                                                wwwnursencorgresearchTrends2001workforce_demospdf

                                                Ageism in general

                                                In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                boomers httpwwwzwirecomsitenewscfm

                                                newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                Intergenerational communication 3 models

                                                CAT communication accommodation Convergent X divergent strategies

                                                CPA communicative predicament Problematic talk lt negative stereotypes

                                                CEM communication enhancement Tailor speech to individual needs and

                                                thereby reduce stereotypes

                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                Youth X old age in Asia X Canada

                                                Views of the old in the East often resemble the Westrsquos

                                                Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                Ryanrsquos cross-cultural work suggests

                                                Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                rather than the reduction of negative attitudes

                                                Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                Ageism language and marketing

                                                What are the appealsWhat are the stereotypes

                                                While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                • Age normscultural reflections 2
                                                • Auditor perception of discourse F1 of 3
                                                • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                • Slide 46
                                                • Slide 47
                                                • Slide 48

                                                  Auditor perception of discourse F1 of 3bull Factor 1 About the Tellers Competence including Credibility(Multiple Regression Relationship with Construct of Auditorrsquos Rural--Urban Place of Origin)bull Loading Item Responsebull 67 5 The Teller is friendlybull 67 7 The Teller likes telling storiesbull 62 17 The Teller knows other storiesbull 59 21 I think the Interviewer as a person is politebull 51 28 In everyday life the Teller is politebull 47 23 I believe that people said what the Teller reported them as sayingbull 41 12 The story the teller says is truebull 40 35 The Interviewer likes talking with the Tellerbull 37 8 The Teller likes the Interviewerbull 37 43 The Teller tells stories superblybull 36 33 The Teller knows more than shehe tellsbull 35 38 The Interviewer thinks the Teller tells stories

                                                  wellbull 35 40 I know the Tellers story stylebull 32 24 The Interviewer is interested in the Teller

                                                  (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                                  As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                                  Item Demographics

                                                  Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                                  umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                                  5 Teller is friendly 01436 00050

                                                  7 Teller likes telling stories 00957

                                                  12 Tellerrsquos story is true 01357 04700

                                                  17 Teller knows other stories 00248 00275

                                                  21 Interviewer is polite 00007 04879

                                                  24 Interviewer is interested in Teller 04469 00040

                                                  28 Teller is polite 00013 02437 04729

                                                  43 Teller tells stories well 03421 03422

                                                  Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                                  Factors affecting language in aging

                                                  Each of these factors can affect language production and cause social withdrawal as people age

                                                  hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                                  What aging sounds like

                                                  Voices are heard as hoarse high pitched breathy tremulous or shaky

                                                  Men are heard as hesitant Women are heard as passive

                                                  Mulac amp Giles 1996

                                                  Stereotyped projections of elder speech

                                                  Tangential ndash speaker wanders off the topic

                                                  Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                  words Too wordy ndash speaker gives too many

                                                  details

                                                  Age-biased reactions Ryanrsquos research

                                                  avoidance impatiencecontrolling talk baby talk orElderspeak

                                                  (simplified speech)

                                                  overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                  comments

                                                  Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                  Overaccomodation

                                                  Can be seen as patronizing wrong message

                                                  Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                  Thatrsquos not the message we want to send

                                                  (Ryan amp Cole 1990)

                                                  UnderaccommodationFreezing people out sending the wrong

                                                  messageWe under-accommodate a speakerrsquos needs

                                                  when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                  Thatrsquos not the message we want to send

                                                  (Giles et al 1990)

                                                  How we change our speech 1

                                                  Conversation with adult 54 years old

                                                  1 I tended to display my interest by nodding much more instead of interrupting

                                                  Conversation with adult 94 years old

                                                  1 I was much more likely to interrupt with interjections and clarifying statements

                                                  Example from Batson 2003

                                                  How we change our speech 2

                                                  With the person aged 54

                                                  2 I participated actively with my honest opinions in this dialogue

                                                  With the person aged 94

                                                  2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                  Example from Batson 2003

                                                  How we change our speech 3

                                                  With the person aged 54

                                                  3 I spoke more softly and more quickly

                                                  With the person aged 94

                                                  3 My voice was much louder and I spoke slower than usual

                                                  Example from Batson 2003

                                                  How we change our speech 4

                                                  With the person aged 54

                                                  4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                  With the person aged 94

                                                  4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                  Example from Batson 2003

                                                  Age-associated differences in communication expectations

                                                  Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                  This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                  Special issue Health Communications 83 (1996)

                                                  Healthcare worker interactions

                                                  Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                  Hmmm Wersquore back attitudes

                                                  Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                  Language issues for new nurses whatrsquos beneath the surface

                                                  Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                  Workforce demographics NC

                                                  wwwnursencorgresearchTrends2001workforce_demospdf

                                                  Ageism in general

                                                  In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                  Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                  Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                  Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                  Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                  Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                  US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                  Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                  boomers httpwwwzwirecomsitenewscfm

                                                  newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                  Intergenerational communication 3 models

                                                  CAT communication accommodation Convergent X divergent strategies

                                                  CPA communicative predicament Problematic talk lt negative stereotypes

                                                  CEM communication enhancement Tailor speech to individual needs and

                                                  thereby reduce stereotypes

                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                  Youth X old age in Asia X Canada

                                                  Views of the old in the East often resemble the Westrsquos

                                                  Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                  Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                  youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                  Ryanrsquos cross-cultural work suggests

                                                  Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                  fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                  rather than the reduction of negative attitudes

                                                  Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                  Ageism language and marketing

                                                  What are the appealsWhat are the stereotypes

                                                  While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                  • Age normscultural reflections 2
                                                  • Auditor perception of discourse F1 of 3
                                                  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                  • Slide 46
                                                  • Slide 47
                                                  • Slide 48

                                                    (Note Multiple Regression finds a Relationship between Place of Origin and Factor Score 1 when controlling for other demographics which accounts for 12 of the variance

                                                    As auditorsrsquo construct of place of origin is more rural they assign greater competence to the Teller)

                                                    Item Demographics

                                                    Class Place of origin M Educ F Educ [w-lmc-mc-] [country-town-smcity- [gr-hs-some coll- [gr-hs-some coll-

                                                    umc-u bigcity suburb-big city] full coll-profess] ull coll-profess]

                                                    5 Teller is friendly 01436 00050

                                                    7 Teller likes telling stories 00957

                                                    12 Tellerrsquos story is true 01357 04700

                                                    17 Teller knows other stories 00248 00275

                                                    21 Interviewer is polite 00007 04879

                                                    24 Interviewer is interested in Teller 04469 00040

                                                    28 Teller is polite 00013 02437 04729

                                                    43 Teller tells stories well 03421 03422

                                                    Additional significant relationships in Factor 1 Evaluating competence of TELLER

                                                    Factors affecting language in aging

                                                    Each of these factors can affect language production and cause social withdrawal as people age

                                                    hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                                    What aging sounds like

                                                    Voices are heard as hoarse high pitched breathy tremulous or shaky

                                                    Men are heard as hesitant Women are heard as passive

                                                    Mulac amp Giles 1996

                                                    Stereotyped projections of elder speech

                                                    Tangential ndash speaker wanders off the topic

                                                    Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                    words Too wordy ndash speaker gives too many

                                                    details

                                                    Age-biased reactions Ryanrsquos research

                                                    avoidance impatiencecontrolling talk baby talk orElderspeak

                                                    (simplified speech)

                                                    overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                    comments

                                                    Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                    Overaccomodation

                                                    Can be seen as patronizing wrong message

                                                    Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                    Thatrsquos not the message we want to send

                                                    (Ryan amp Cole 1990)

                                                    UnderaccommodationFreezing people out sending the wrong

                                                    messageWe under-accommodate a speakerrsquos needs

                                                    when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                    Thatrsquos not the message we want to send

                                                    (Giles et al 1990)

                                                    How we change our speech 1

                                                    Conversation with adult 54 years old

                                                    1 I tended to display my interest by nodding much more instead of interrupting

                                                    Conversation with adult 94 years old

                                                    1 I was much more likely to interrupt with interjections and clarifying statements

                                                    Example from Batson 2003

                                                    How we change our speech 2

                                                    With the person aged 54

                                                    2 I participated actively with my honest opinions in this dialogue

                                                    With the person aged 94

                                                    2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                    Example from Batson 2003

                                                    How we change our speech 3

                                                    With the person aged 54

                                                    3 I spoke more softly and more quickly

                                                    With the person aged 94

                                                    3 My voice was much louder and I spoke slower than usual

                                                    Example from Batson 2003

                                                    How we change our speech 4

                                                    With the person aged 54

                                                    4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                    With the person aged 94

                                                    4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                    Example from Batson 2003

                                                    Age-associated differences in communication expectations

                                                    Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                    This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                    Special issue Health Communications 83 (1996)

                                                    Healthcare worker interactions

                                                    Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                    Hmmm Wersquore back attitudes

                                                    Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                    Language issues for new nurses whatrsquos beneath the surface

                                                    Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                    Workforce demographics NC

                                                    wwwnursencorgresearchTrends2001workforce_demospdf

                                                    Ageism in general

                                                    In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                    Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                    Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                    US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                    boomers httpwwwzwirecomsitenewscfm

                                                    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                    Intergenerational communication 3 models

                                                    CAT communication accommodation Convergent X divergent strategies

                                                    CPA communicative predicament Problematic talk lt negative stereotypes

                                                    CEM communication enhancement Tailor speech to individual needs and

                                                    thereby reduce stereotypes

                                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                    Youth X old age in Asia X Canada

                                                    Views of the old in the East often resemble the Westrsquos

                                                    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                    Ryanrsquos cross-cultural work suggests

                                                    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                    rather than the reduction of negative attitudes

                                                    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                    Ageism language and marketing

                                                    What are the appealsWhat are the stereotypes

                                                    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                    • Age normscultural reflections 2
                                                    • Auditor perception of discourse F1 of 3
                                                    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                    • Slide 46
                                                    • Slide 47
                                                    • Slide 48

                                                      Factors affecting language in aging

                                                      Each of these factors can affect language production and cause social withdrawal as people age

                                                      hearing and vision impairment slower processing of information mild memory difficulties shrinking network of friends

                                                      What aging sounds like

                                                      Voices are heard as hoarse high pitched breathy tremulous or shaky

                                                      Men are heard as hesitant Women are heard as passive

                                                      Mulac amp Giles 1996

                                                      Stereotyped projections of elder speech

                                                      Tangential ndash speaker wanders off the topic

                                                      Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                      words Too wordy ndash speaker gives too many

                                                      details

                                                      Age-biased reactions Ryanrsquos research

                                                      avoidance impatiencecontrolling talk baby talk orElderspeak

                                                      (simplified speech)

                                                      overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                      comments

                                                      Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                      Overaccomodation

                                                      Can be seen as patronizing wrong message

                                                      Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                      Thatrsquos not the message we want to send

                                                      (Ryan amp Cole 1990)

                                                      UnderaccommodationFreezing people out sending the wrong

                                                      messageWe under-accommodate a speakerrsquos needs

                                                      when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                      Thatrsquos not the message we want to send

                                                      (Giles et al 1990)

                                                      How we change our speech 1

                                                      Conversation with adult 54 years old

                                                      1 I tended to display my interest by nodding much more instead of interrupting

                                                      Conversation with adult 94 years old

                                                      1 I was much more likely to interrupt with interjections and clarifying statements

                                                      Example from Batson 2003

                                                      How we change our speech 2

                                                      With the person aged 54

                                                      2 I participated actively with my honest opinions in this dialogue

                                                      With the person aged 94

                                                      2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                      Example from Batson 2003

                                                      How we change our speech 3

                                                      With the person aged 54

                                                      3 I spoke more softly and more quickly

                                                      With the person aged 94

                                                      3 My voice was much louder and I spoke slower than usual

                                                      Example from Batson 2003

                                                      How we change our speech 4

                                                      With the person aged 54

                                                      4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                      With the person aged 94

                                                      4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                      Example from Batson 2003

                                                      Age-associated differences in communication expectations

                                                      Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                      This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                      Special issue Health Communications 83 (1996)

                                                      Healthcare worker interactions

                                                      Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                      Hmmm Wersquore back attitudes

                                                      Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                      Language issues for new nurses whatrsquos beneath the surface

                                                      Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                      Workforce demographics NC

                                                      wwwnursencorgresearchTrends2001workforce_demospdf

                                                      Ageism in general

                                                      In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                      Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                      Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                      Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                      Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                      Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                      US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                      Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                      boomers httpwwwzwirecomsitenewscfm

                                                      newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                      Intergenerational communication 3 models

                                                      CAT communication accommodation Convergent X divergent strategies

                                                      CPA communicative predicament Problematic talk lt negative stereotypes

                                                      CEM communication enhancement Tailor speech to individual needs and

                                                      thereby reduce stereotypes

                                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                      Youth X old age in Asia X Canada

                                                      Views of the old in the East often resemble the Westrsquos

                                                      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                      Ryanrsquos cross-cultural work suggests

                                                      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                      rather than the reduction of negative attitudes

                                                      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                      Ageism language and marketing

                                                      What are the appealsWhat are the stereotypes

                                                      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                      • Age normscultural reflections 2
                                                      • Auditor perception of discourse F1 of 3
                                                      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                      • Slide 46
                                                      • Slide 47
                                                      • Slide 48

                                                        What aging sounds like

                                                        Voices are heard as hoarse high pitched breathy tremulous or shaky

                                                        Men are heard as hesitant Women are heard as passive

                                                        Mulac amp Giles 1996

                                                        Stereotyped projections of elder speech

                                                        Tangential ndash speaker wanders off the topic

                                                        Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                        words Too wordy ndash speaker gives too many

                                                        details

                                                        Age-biased reactions Ryanrsquos research

                                                        avoidance impatiencecontrolling talk baby talk orElderspeak

                                                        (simplified speech)

                                                        overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                        comments

                                                        Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                        Overaccomodation

                                                        Can be seen as patronizing wrong message

                                                        Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                        Thatrsquos not the message we want to send

                                                        (Ryan amp Cole 1990)

                                                        UnderaccommodationFreezing people out sending the wrong

                                                        messageWe under-accommodate a speakerrsquos needs

                                                        when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                        Thatrsquos not the message we want to send

                                                        (Giles et al 1990)

                                                        How we change our speech 1

                                                        Conversation with adult 54 years old

                                                        1 I tended to display my interest by nodding much more instead of interrupting

                                                        Conversation with adult 94 years old

                                                        1 I was much more likely to interrupt with interjections and clarifying statements

                                                        Example from Batson 2003

                                                        How we change our speech 2

                                                        With the person aged 54

                                                        2 I participated actively with my honest opinions in this dialogue

                                                        With the person aged 94

                                                        2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                        Example from Batson 2003

                                                        How we change our speech 3

                                                        With the person aged 54

                                                        3 I spoke more softly and more quickly

                                                        With the person aged 94

                                                        3 My voice was much louder and I spoke slower than usual

                                                        Example from Batson 2003

                                                        How we change our speech 4

                                                        With the person aged 54

                                                        4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                        With the person aged 94

                                                        4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                        Example from Batson 2003

                                                        Age-associated differences in communication expectations

                                                        Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                        This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                        Special issue Health Communications 83 (1996)

                                                        Healthcare worker interactions

                                                        Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                        Hmmm Wersquore back attitudes

                                                        Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                        Language issues for new nurses whatrsquos beneath the surface

                                                        Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                        Workforce demographics NC

                                                        wwwnursencorgresearchTrends2001workforce_demospdf

                                                        Ageism in general

                                                        In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                        Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                        Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                        Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                        Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                        Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                        US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                        Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                        boomers httpwwwzwirecomsitenewscfm

                                                        newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                        Intergenerational communication 3 models

                                                        CAT communication accommodation Convergent X divergent strategies

                                                        CPA communicative predicament Problematic talk lt negative stereotypes

                                                        CEM communication enhancement Tailor speech to individual needs and

                                                        thereby reduce stereotypes

                                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                        Youth X old age in Asia X Canada

                                                        Views of the old in the East often resemble the Westrsquos

                                                        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                        Ryanrsquos cross-cultural work suggests

                                                        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                        rather than the reduction of negative attitudes

                                                        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                        Ageism language and marketing

                                                        What are the appealsWhat are the stereotypes

                                                        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                        • Age normscultural reflections 2
                                                        • Auditor perception of discourse F1 of 3
                                                        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                        • Slide 46
                                                        • Slide 47
                                                        • Slide 48

                                                          Stereotyped projections of elder speech

                                                          Tangential ndash speaker wanders off the topic

                                                          Vacillating ndash speaker canrsquot make choices Repetitive ndash speaker repeats same

                                                          words Too wordy ndash speaker gives too many

                                                          details

                                                          Age-biased reactions Ryanrsquos research

                                                          avoidance impatiencecontrolling talk baby talk orElderspeak

                                                          (simplified speech)

                                                          overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                          comments

                                                          Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                          Overaccomodation

                                                          Can be seen as patronizing wrong message

                                                          Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                          Thatrsquos not the message we want to send

                                                          (Ryan amp Cole 1990)

                                                          UnderaccommodationFreezing people out sending the wrong

                                                          messageWe under-accommodate a speakerrsquos needs

                                                          when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                          Thatrsquos not the message we want to send

                                                          (Giles et al 1990)

                                                          How we change our speech 1

                                                          Conversation with adult 54 years old

                                                          1 I tended to display my interest by nodding much more instead of interrupting

                                                          Conversation with adult 94 years old

                                                          1 I was much more likely to interrupt with interjections and clarifying statements

                                                          Example from Batson 2003

                                                          How we change our speech 2

                                                          With the person aged 54

                                                          2 I participated actively with my honest opinions in this dialogue

                                                          With the person aged 94

                                                          2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                          Example from Batson 2003

                                                          How we change our speech 3

                                                          With the person aged 54

                                                          3 I spoke more softly and more quickly

                                                          With the person aged 94

                                                          3 My voice was much louder and I spoke slower than usual

                                                          Example from Batson 2003

                                                          How we change our speech 4

                                                          With the person aged 54

                                                          4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                          With the person aged 94

                                                          4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                          Example from Batson 2003

                                                          Age-associated differences in communication expectations

                                                          Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                          This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                          Special issue Health Communications 83 (1996)

                                                          Healthcare worker interactions

                                                          Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                          Hmmm Wersquore back attitudes

                                                          Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                          Language issues for new nurses whatrsquos beneath the surface

                                                          Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                          Workforce demographics NC

                                                          wwwnursencorgresearchTrends2001workforce_demospdf

                                                          Ageism in general

                                                          In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                          Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                          Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                          Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                          Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                          Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                          US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                          Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                          boomers httpwwwzwirecomsitenewscfm

                                                          newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                          Intergenerational communication 3 models

                                                          CAT communication accommodation Convergent X divergent strategies

                                                          CPA communicative predicament Problematic talk lt negative stereotypes

                                                          CEM communication enhancement Tailor speech to individual needs and

                                                          thereby reduce stereotypes

                                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                          Youth X old age in Asia X Canada

                                                          Views of the old in the East often resemble the Westrsquos

                                                          Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                          Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                          youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                          Ryanrsquos cross-cultural work suggests

                                                          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                          rather than the reduction of negative attitudes

                                                          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                          Ageism language and marketing

                                                          What are the appealsWhat are the stereotypes

                                                          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                          • Age normscultural reflections 2
                                                          • Auditor perception of discourse F1 of 3
                                                          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                          • Slide 46
                                                          • Slide 47
                                                          • Slide 48

                                                            Age-biased reactions Ryanrsquos research

                                                            avoidance impatiencecontrolling talk baby talk orElderspeak

                                                            (simplified speech)

                                                            overly familiar talkshouting non-listeningshowing disapprovalcondescensiondismissive

                                                            comments

                                                            Often we donrsquot realize that we have changed our speech when we talk to an older person

                                                            Overaccomodation

                                                            Can be seen as patronizing wrong message

                                                            Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                            Thatrsquos not the message we want to send

                                                            (Ryan amp Cole 1990)

                                                            UnderaccommodationFreezing people out sending the wrong

                                                            messageWe under-accommodate a speakerrsquos needs

                                                            when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                            Thatrsquos not the message we want to send

                                                            (Giles et al 1990)

                                                            How we change our speech 1

                                                            Conversation with adult 54 years old

                                                            1 I tended to display my interest by nodding much more instead of interrupting

                                                            Conversation with adult 94 years old

                                                            1 I was much more likely to interrupt with interjections and clarifying statements

                                                            Example from Batson 2003

                                                            How we change our speech 2

                                                            With the person aged 54

                                                            2 I participated actively with my honest opinions in this dialogue

                                                            With the person aged 94

                                                            2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                            Example from Batson 2003

                                                            How we change our speech 3

                                                            With the person aged 54

                                                            3 I spoke more softly and more quickly

                                                            With the person aged 94

                                                            3 My voice was much louder and I spoke slower than usual

                                                            Example from Batson 2003

                                                            How we change our speech 4

                                                            With the person aged 54

                                                            4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                            With the person aged 94

                                                            4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                            Example from Batson 2003

                                                            Age-associated differences in communication expectations

                                                            Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                            This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                            Special issue Health Communications 83 (1996)

                                                            Healthcare worker interactions

                                                            Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                            Hmmm Wersquore back attitudes

                                                            Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                            Language issues for new nurses whatrsquos beneath the surface

                                                            Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                            Workforce demographics NC

                                                            wwwnursencorgresearchTrends2001workforce_demospdf

                                                            Ageism in general

                                                            In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                            Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                            Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                            Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                            Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                            Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                            US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                            Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                            boomers httpwwwzwirecomsitenewscfm

                                                            newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                            Intergenerational communication 3 models

                                                            CAT communication accommodation Convergent X divergent strategies

                                                            CPA communicative predicament Problematic talk lt negative stereotypes

                                                            CEM communication enhancement Tailor speech to individual needs and

                                                            thereby reduce stereotypes

                                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                            Youth X old age in Asia X Canada

                                                            Views of the old in the East often resemble the Westrsquos

                                                            Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                            Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                            youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                            Ryanrsquos cross-cultural work suggests

                                                            Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                            fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                            rather than the reduction of negative attitudes

                                                            Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                            Ageism language and marketing

                                                            What are the appealsWhat are the stereotypes

                                                            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                            • Age normscultural reflections 2
                                                            • Auditor perception of discourse F1 of 3
                                                            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                            • Slide 46
                                                            • Slide 47
                                                            • Slide 48

                                                              Overaccomodation

                                                              Can be seen as patronizing wrong message

                                                              Overaccommodation - such as babytalk Elderspeak or being overly familiar - means we are talking to the stereotype of being old and not to the individual

                                                              Thatrsquos not the message we want to send

                                                              (Ryan amp Cole 1990)

                                                              UnderaccommodationFreezing people out sending the wrong

                                                              messageWe under-accommodate a speakerrsquos needs

                                                              when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                              Thatrsquos not the message we want to send

                                                              (Giles et al 1990)

                                                              How we change our speech 1

                                                              Conversation with adult 54 years old

                                                              1 I tended to display my interest by nodding much more instead of interrupting

                                                              Conversation with adult 94 years old

                                                              1 I was much more likely to interrupt with interjections and clarifying statements

                                                              Example from Batson 2003

                                                              How we change our speech 2

                                                              With the person aged 54

                                                              2 I participated actively with my honest opinions in this dialogue

                                                              With the person aged 94

                                                              2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                              Example from Batson 2003

                                                              How we change our speech 3

                                                              With the person aged 54

                                                              3 I spoke more softly and more quickly

                                                              With the person aged 94

                                                              3 My voice was much louder and I spoke slower than usual

                                                              Example from Batson 2003

                                                              How we change our speech 4

                                                              With the person aged 54

                                                              4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                              With the person aged 94

                                                              4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                              Example from Batson 2003

                                                              Age-associated differences in communication expectations

                                                              Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                              This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                              Special issue Health Communications 83 (1996)

                                                              Healthcare worker interactions

                                                              Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                              Hmmm Wersquore back attitudes

                                                              Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                              Language issues for new nurses whatrsquos beneath the surface

                                                              Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                              Workforce demographics NC

                                                              wwwnursencorgresearchTrends2001workforce_demospdf

                                                              Ageism in general

                                                              In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                              Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                              Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                              Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                              Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                              Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                              US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                              Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                              boomers httpwwwzwirecomsitenewscfm

                                                              newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                              Intergenerational communication 3 models

                                                              CAT communication accommodation Convergent X divergent strategies

                                                              CPA communicative predicament Problematic talk lt negative stereotypes

                                                              CEM communication enhancement Tailor speech to individual needs and

                                                              thereby reduce stereotypes

                                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                              Youth X old age in Asia X Canada

                                                              Views of the old in the East often resemble the Westrsquos

                                                              Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                              Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                              youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                              Ryanrsquos cross-cultural work suggests

                                                              Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                              fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                              rather than the reduction of negative attitudes

                                                              Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                              Ageism language and marketing

                                                              What are the appealsWhat are the stereotypes

                                                              While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                              • Age normscultural reflections 2
                                                              • Auditor perception of discourse F1 of 3
                                                              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                              • Slide 46
                                                              • Slide 47
                                                              • Slide 48

                                                                UnderaccommodationFreezing people out sending the wrong

                                                                messageWe under-accommodate a speakerrsquos needs

                                                                when we show that we are not listening or use dismissive comments condescension or controlling talk We move away from them

                                                                Thatrsquos not the message we want to send

                                                                (Giles et al 1990)

                                                                How we change our speech 1

                                                                Conversation with adult 54 years old

                                                                1 I tended to display my interest by nodding much more instead of interrupting

                                                                Conversation with adult 94 years old

                                                                1 I was much more likely to interrupt with interjections and clarifying statements

                                                                Example from Batson 2003

                                                                How we change our speech 2

                                                                With the person aged 54

                                                                2 I participated actively with my honest opinions in this dialogue

                                                                With the person aged 94

                                                                2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                                Example from Batson 2003

                                                                How we change our speech 3

                                                                With the person aged 54

                                                                3 I spoke more softly and more quickly

                                                                With the person aged 94

                                                                3 My voice was much louder and I spoke slower than usual

                                                                Example from Batson 2003

                                                                How we change our speech 4

                                                                With the person aged 54

                                                                4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                                With the person aged 94

                                                                4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                                Example from Batson 2003

                                                                Age-associated differences in communication expectations

                                                                Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                Special issue Health Communications 83 (1996)

                                                                Healthcare worker interactions

                                                                Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                Hmmm Wersquore back attitudes

                                                                Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                Language issues for new nurses whatrsquos beneath the surface

                                                                Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                Workforce demographics NC

                                                                wwwnursencorgresearchTrends2001workforce_demospdf

                                                                Ageism in general

                                                                In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                boomers httpwwwzwirecomsitenewscfm

                                                                newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                Intergenerational communication 3 models

                                                                CAT communication accommodation Convergent X divergent strategies

                                                                CPA communicative predicament Problematic talk lt negative stereotypes

                                                                CEM communication enhancement Tailor speech to individual needs and

                                                                thereby reduce stereotypes

                                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                Youth X old age in Asia X Canada

                                                                Views of the old in the East often resemble the Westrsquos

                                                                Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                Ryanrsquos cross-cultural work suggests

                                                                Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                rather than the reduction of negative attitudes

                                                                Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                Ageism language and marketing

                                                                What are the appealsWhat are the stereotypes

                                                                While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                • Age normscultural reflections 2
                                                                • Auditor perception of discourse F1 of 3
                                                                • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                • Slide 46
                                                                • Slide 47
                                                                • Slide 48

                                                                  How we change our speech 1

                                                                  Conversation with adult 54 years old

                                                                  1 I tended to display my interest by nodding much more instead of interrupting

                                                                  Conversation with adult 94 years old

                                                                  1 I was much more likely to interrupt with interjections and clarifying statements

                                                                  Example from Batson 2003

                                                                  How we change our speech 2

                                                                  With the person aged 54

                                                                  2 I participated actively with my honest opinions in this dialogue

                                                                  With the person aged 94

                                                                  2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                                  Example from Batson 2003

                                                                  How we change our speech 3

                                                                  With the person aged 54

                                                                  3 I spoke more softly and more quickly

                                                                  With the person aged 94

                                                                  3 My voice was much louder and I spoke slower than usual

                                                                  Example from Batson 2003

                                                                  How we change our speech 4

                                                                  With the person aged 54

                                                                  4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                                  With the person aged 94

                                                                  4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                                  Example from Batson 2003

                                                                  Age-associated differences in communication expectations

                                                                  Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                  This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                  Special issue Health Communications 83 (1996)

                                                                  Healthcare worker interactions

                                                                  Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                  Hmmm Wersquore back attitudes

                                                                  Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                  Language issues for new nurses whatrsquos beneath the surface

                                                                  Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                  Workforce demographics NC

                                                                  wwwnursencorgresearchTrends2001workforce_demospdf

                                                                  Ageism in general

                                                                  In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                  Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                  Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                  Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                  Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                  Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                  US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                  Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                  boomers httpwwwzwirecomsitenewscfm

                                                                  newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                  Intergenerational communication 3 models

                                                                  CAT communication accommodation Convergent X divergent strategies

                                                                  CPA communicative predicament Problematic talk lt negative stereotypes

                                                                  CEM communication enhancement Tailor speech to individual needs and

                                                                  thereby reduce stereotypes

                                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                  Youth X old age in Asia X Canada

                                                                  Views of the old in the East often resemble the Westrsquos

                                                                  Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                  Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                  youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                  Ryanrsquos cross-cultural work suggests

                                                                  Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                  fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                  rather than the reduction of negative attitudes

                                                                  Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                  Ageism language and marketing

                                                                  What are the appealsWhat are the stereotypes

                                                                  While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                  • Age normscultural reflections 2
                                                                  • Auditor perception of discourse F1 of 3
                                                                  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                  • Slide 46
                                                                  • Slide 47
                                                                  • Slide 48

                                                                    How we change our speech 2

                                                                    With the person aged 54

                                                                    2 I participated actively with my honest opinions in this dialogue

                                                                    With the person aged 94

                                                                    2 I was much more likely to ldquosugar-coatrdquo my opinions andor modify my more ldquomodernrdquo points of view

                                                                    Example from Batson 2003

                                                                    How we change our speech 3

                                                                    With the person aged 54

                                                                    3 I spoke more softly and more quickly

                                                                    With the person aged 94

                                                                    3 My voice was much louder and I spoke slower than usual

                                                                    Example from Batson 2003

                                                                    How we change our speech 4

                                                                    With the person aged 54

                                                                    4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                                    With the person aged 94

                                                                    4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                                    Example from Batson 2003

                                                                    Age-associated differences in communication expectations

                                                                    Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                    This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                    Special issue Health Communications 83 (1996)

                                                                    Healthcare worker interactions

                                                                    Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                    Hmmm Wersquore back attitudes

                                                                    Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                    Language issues for new nurses whatrsquos beneath the surface

                                                                    Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                    Workforce demographics NC

                                                                    wwwnursencorgresearchTrends2001workforce_demospdf

                                                                    Ageism in general

                                                                    In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                    Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                    Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                    US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                    boomers httpwwwzwirecomsitenewscfm

                                                                    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                    Intergenerational communication 3 models

                                                                    CAT communication accommodation Convergent X divergent strategies

                                                                    CPA communicative predicament Problematic talk lt negative stereotypes

                                                                    CEM communication enhancement Tailor speech to individual needs and

                                                                    thereby reduce stereotypes

                                                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                    Youth X old age in Asia X Canada

                                                                    Views of the old in the East often resemble the Westrsquos

                                                                    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                    Ryanrsquos cross-cultural work suggests

                                                                    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                    rather than the reduction of negative attitudes

                                                                    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                    Ageism language and marketing

                                                                    What are the appealsWhat are the stereotypes

                                                                    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                    • Age normscultural reflections 2
                                                                    • Auditor perception of discourse F1 of 3
                                                                    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                    • Slide 46
                                                                    • Slide 47
                                                                    • Slide 48

                                                                      How we change our speech 3

                                                                      With the person aged 54

                                                                      3 I spoke more softly and more quickly

                                                                      With the person aged 94

                                                                      3 My voice was much louder and I spoke slower than usual

                                                                      Example from Batson 2003

                                                                      How we change our speech 4

                                                                      With the person aged 54

                                                                      4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                                      With the person aged 94

                                                                      4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                                      Example from Batson 2003

                                                                      Age-associated differences in communication expectations

                                                                      Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                      This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                      Special issue Health Communications 83 (1996)

                                                                      Healthcare worker interactions

                                                                      Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                      Hmmm Wersquore back attitudes

                                                                      Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                      Language issues for new nurses whatrsquos beneath the surface

                                                                      Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                      Workforce demographics NC

                                                                      wwwnursencorgresearchTrends2001workforce_demospdf

                                                                      Ageism in general

                                                                      In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                      Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                      Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                      Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                      Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                      Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                      US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                      Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                      boomers httpwwwzwirecomsitenewscfm

                                                                      newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                      Intergenerational communication 3 models

                                                                      CAT communication accommodation Convergent X divergent strategies

                                                                      CPA communicative predicament Problematic talk lt negative stereotypes

                                                                      CEM communication enhancement Tailor speech to individual needs and

                                                                      thereby reduce stereotypes

                                                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                      Youth X old age in Asia X Canada

                                                                      Views of the old in the East often resemble the Westrsquos

                                                                      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                      Ryanrsquos cross-cultural work suggests

                                                                      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                      rather than the reduction of negative attitudes

                                                                      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                      Ageism language and marketing

                                                                      What are the appealsWhat are the stereotypes

                                                                      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                      • Age normscultural reflections 2
                                                                      • Auditor perception of discourse F1 of 3
                                                                      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                      • Slide 46
                                                                      • Slide 47
                                                                      • Slide 48

                                                                        How we change our speech 4

                                                                        With the person aged 54

                                                                        4 I was less ldquounnecessarilyrdquo pleasant meaning I didnrsquot use complimentary language unless very appropriate

                                                                        With the person aged 94

                                                                        4 I consistently mentioned how nice the individual looked and how I enjoyed talking to himher

                                                                        Example from Batson 2003

                                                                        Age-associated differences in communication expectations

                                                                        Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                        This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                        Special issue Health Communications 83 (1996)

                                                                        Healthcare worker interactions

                                                                        Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                        Hmmm Wersquore back attitudes

                                                                        Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                        Language issues for new nurses whatrsquos beneath the surface

                                                                        Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                        Workforce demographics NC

                                                                        wwwnursencorgresearchTrends2001workforce_demospdf

                                                                        Ageism in general

                                                                        In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                        Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                        Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                        Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                        Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                        Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                        US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                        Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                        boomers httpwwwzwirecomsitenewscfm

                                                                        newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                        Intergenerational communication 3 models

                                                                        CAT communication accommodation Convergent X divergent strategies

                                                                        CPA communicative predicament Problematic talk lt negative stereotypes

                                                                        CEM communication enhancement Tailor speech to individual needs and

                                                                        thereby reduce stereotypes

                                                                        Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                        Youth X old age in Asia X Canada

                                                                        Views of the old in the East often resemble the Westrsquos

                                                                        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                        Ryanrsquos cross-cultural work suggests

                                                                        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                        rather than the reduction of negative attitudes

                                                                        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                        Ageism language and marketing

                                                                        What are the appealsWhat are the stereotypes

                                                                        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                        • Age normscultural reflections 2
                                                                        • Auditor perception of discourse F1 of 3
                                                                        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                        • Slide 46
                                                                        • Slide 47
                                                                        • Slide 48

                                                                          Age-associated differences in communication expectations

                                                                          Ryan amp Butler (1996 192) comment that ldquosome distinctions between young and old adults that influence intergenerational relationships arise from historical differences in socializationrdquo

                                                                          This affects patient-provider roles Haug (1996252) reports less time given to consultations for patients 60 and older and that ldquodoctors may speak more slowly in a louder voice use simplified language and take on a patronizing air blaming older patients but not younger for forgetfulnessrdquo

                                                                          Special issue Health Communications 83 (1996)

                                                                          Healthcare worker interactions

                                                                          Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                          Hmmm Wersquore back attitudes

                                                                          Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                          Language issues for new nurses whatrsquos beneath the surface

                                                                          Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                          Workforce demographics NC

                                                                          wwwnursencorgresearchTrends2001workforce_demospdf

                                                                          Ageism in general

                                                                          In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                          Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                          Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                          Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                          Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                          Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                          US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                          Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                          boomers httpwwwzwirecomsitenewscfm

                                                                          newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                          Intergenerational communication 3 models

                                                                          CAT communication accommodation Convergent X divergent strategies

                                                                          CPA communicative predicament Problematic talk lt negative stereotypes

                                                                          CEM communication enhancement Tailor speech to individual needs and

                                                                          thereby reduce stereotypes

                                                                          Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                          Youth X old age in Asia X Canada

                                                                          Views of the old in the East often resemble the Westrsquos

                                                                          Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                          Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                          youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                          Ryanrsquos cross-cultural work suggests

                                                                          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                          rather than the reduction of negative attitudes

                                                                          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                          Ageism language and marketing

                                                                          What are the appealsWhat are the stereotypes

                                                                          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                          • Age normscultural reflections 2
                                                                          • Auditor perception of discourse F1 of 3
                                                                          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                          • Slide 46
                                                                          • Slide 47
                                                                          • Slide 48

                                                                            Healthcare worker interactions

                                                                            Burda (20058) notes that older people either have little experience with or feel questioning professionals is inappropriate Since many interactions involve tasks (ADL) noncompliance may ensue -- particularly if the older person doesnrsquot understand the healthcare workerrsquos accent

                                                                            Hmmm Wersquore back attitudes

                                                                            Burda A amp Hageman C Perception of accented speech by residents in assisted-living facilities J Medical Speech-Language Pathology 13 7-14

                                                                            Language issues for new nurses whatrsquos beneath the surface

                                                                            Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                            Workforce demographics NC

                                                                            wwwnursencorgresearchTrends2001workforce_demospdf

                                                                            Ageism in general

                                                                            In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                            Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                            Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                            Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                            Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                            Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                            US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                            Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                            boomers httpwwwzwirecomsitenewscfm

                                                                            newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                            Intergenerational communication 3 models

                                                                            CAT communication accommodation Convergent X divergent strategies

                                                                            CPA communicative predicament Problematic talk lt negative stereotypes

                                                                            CEM communication enhancement Tailor speech to individual needs and

                                                                            thereby reduce stereotypes

                                                                            Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                            Youth X old age in Asia X Canada

                                                                            Views of the old in the East often resemble the Westrsquos

                                                                            Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                            Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                            youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                            Ryanrsquos cross-cultural work suggests

                                                                            Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                            fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                            rather than the reduction of negative attitudes

                                                                            Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                            Ageism language and marketing

                                                                            What are the appealsWhat are the stereotypes

                                                                            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                            • Age normscultural reflections 2
                                                                            • Auditor perception of discourse F1 of 3
                                                                            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                            • Slide 46
                                                                            • Slide 47
                                                                            • Slide 48

                                                                              Language issues for new nurses whatrsquos beneath the surface

                                                                              Smith JONAS Healthc Law Ethics Regul Volume 6(1)March 200415-16

                                                                              Workforce demographics NC

                                                                              wwwnursencorgresearchTrends2001workforce_demospdf

                                                                              Ageism in general

                                                                              In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                              Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                              Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                              Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                              Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                              Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                              US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                              Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                              boomers httpwwwzwirecomsitenewscfm

                                                                              newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                              Intergenerational communication 3 models

                                                                              CAT communication accommodation Convergent X divergent strategies

                                                                              CPA communicative predicament Problematic talk lt negative stereotypes

                                                                              CEM communication enhancement Tailor speech to individual needs and

                                                                              thereby reduce stereotypes

                                                                              Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                              Youth X old age in Asia X Canada

                                                                              Views of the old in the East often resemble the Westrsquos

                                                                              Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                              Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                              youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                              Ryanrsquos cross-cultural work suggests

                                                                              Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                              fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                              rather than the reduction of negative attitudes

                                                                              Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                              Ageism language and marketing

                                                                              What are the appealsWhat are the stereotypes

                                                                              While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                              • Age normscultural reflections 2
                                                                              • Auditor perception of discourse F1 of 3
                                                                              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                              • Slide 46
                                                                              • Slide 47
                                                                              • Slide 48

                                                                                Workforce demographics NC

                                                                                wwwnursencorgresearchTrends2001workforce_demospdf

                                                                                Ageism in general

                                                                                In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                                Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                                Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                                Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                                Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                                US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                                Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                                boomers httpwwwzwirecomsitenewscfm

                                                                                newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                                Intergenerational communication 3 models

                                                                                CAT communication accommodation Convergent X divergent strategies

                                                                                CPA communicative predicament Problematic talk lt negative stereotypes

                                                                                CEM communication enhancement Tailor speech to individual needs and

                                                                                thereby reduce stereotypes

                                                                                Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                Youth X old age in Asia X Canada

                                                                                Views of the old in the East often resemble the Westrsquos

                                                                                Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                                Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                                youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                Ryanrsquos cross-cultural work suggests

                                                                                Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                rather than the reduction of negative attitudes

                                                                                Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                Ageism language and marketing

                                                                                What are the appealsWhat are the stereotypes

                                                                                While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                • Age normscultural reflections 2
                                                                                • Auditor perception of discourse F1 of 3
                                                                                • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                • Slide 46
                                                                                • Slide 47
                                                                                • Slide 48

                                                                                  Ageism in general

                                                                                  In North America and Europe ldquoOlder adults are often marginalized given low social status and either ignored in the media or portrayed in roles reinforcing negative stereotypes (Nelson 2002)

                                                                                  Unfavorable stereotypes characterize older people as forgetful sick unattractive useless lonely and dependent (Hess amp Blanchard-Fields 1999 Nelson 2002 Palmore 1999)

                                                                                  Trait sorting studies have identified several negative prototypes of older persons such as lsquoshrew-curmudgeonrsquo lsquodespondentrsquo and lsquoseverely impairedrsquo ldquo(Ryan et al 2004 344)

                                                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                  Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                                  Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                                  Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                                  US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                                  Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                                  boomers httpwwwzwirecomsitenewscfm

                                                                                  newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                                  Intergenerational communication 3 models

                                                                                  CAT communication accommodation Convergent X divergent strategies

                                                                                  CPA communicative predicament Problematic talk lt negative stereotypes

                                                                                  CEM communication enhancement Tailor speech to individual needs and

                                                                                  thereby reduce stereotypes

                                                                                  Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                  Youth X old age in Asia X Canada

                                                                                  Views of the old in the East often resemble the Westrsquos

                                                                                  Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                                  Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                                  youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                  Ryanrsquos cross-cultural work suggests

                                                                                  Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                  fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                  rather than the reduction of negative attitudes

                                                                                  Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                  Ageism language and marketing

                                                                                  What are the appealsWhat are the stereotypes

                                                                                  While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                  • Age normscultural reflections 2
                                                                                  • Auditor perception of discourse F1 of 3
                                                                                  • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                  • Slide 46
                                                                                  • Slide 47
                                                                                  • Slide 48

                                                                                    Jigsaw Ageism news stories httpwwwcsmonitorcom20041018p07s01-woaphtml

                                                                                    Japanese homeless httpnewsbbccouk1hiuk4041713stm Ageism UK httpjmmaaanetauarticles13141htm Australia httpwwwgraypanthersmetrodetroitorgAgeismhtml

                                                                                    Gray Panthers in Chicago httpwwwtrentucanewsviewaginghtml Canada httpnewsbbccouk1hibusiness4411937stm BBC on

                                                                                    US legislation httpnewsbbccouk2hiuk_news2975754stm

                                                                                    Generation X UK httpwwwsuzannetvshowaspsid=410 Ageism -

                                                                                    boomers httpwwwzwirecomsitenewscfm

                                                                                    newsid=12815371ampBRD=1817ampPAG=461ampdept_id=222087amprfi=6 Ageism - boomers

                                                                                    Intergenerational communication 3 models

                                                                                    CAT communication accommodation Convergent X divergent strategies

                                                                                    CPA communicative predicament Problematic talk lt negative stereotypes

                                                                                    CEM communication enhancement Tailor speech to individual needs and

                                                                                    thereby reduce stereotypes

                                                                                    Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                    Youth X old age in Asia X Canada

                                                                                    Views of the old in the East often resemble the Westrsquos

                                                                                    Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                                    Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                                    youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                    Ryanrsquos cross-cultural work suggests

                                                                                    Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                    fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                    rather than the reduction of negative attitudes

                                                                                    Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                    Ageism language and marketing

                                                                                    What are the appealsWhat are the stereotypes

                                                                                    While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                    • Age normscultural reflections 2
                                                                                    • Auditor perception of discourse F1 of 3
                                                                                    • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                    • Slide 46
                                                                                    • Slide 47
                                                                                    • Slide 48

                                                                                      Intergenerational communication 3 models

                                                                                      CAT communication accommodation Convergent X divergent strategies

                                                                                      CPA communicative predicament Problematic talk lt negative stereotypes

                                                                                      CEM communication enhancement Tailor speech to individual needs and

                                                                                      thereby reduce stereotypes

                                                                                      Nussbaum J Pitts M Huber F Krieger J Ohs J 2005 Ageism and ageist language across the life span Journal of Social Issues Vol 61 pp 287--305

                                                                                      Youth X old age in Asia X Canada

                                                                                      Views of the old in the East often resemble the Westrsquos

                                                                                      Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                                      Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                                      youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                      Ryanrsquos cross-cultural work suggests

                                                                                      Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                      fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                      rather than the reduction of negative attitudes

                                                                                      Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                      Ageism language and marketing

                                                                                      What are the appealsWhat are the stereotypes

                                                                                      While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                      • Age normscultural reflections 2
                                                                                      • Auditor perception of discourse F1 of 3
                                                                                      • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                      • Slide 46
                                                                                      • Slide 47
                                                                                      • Slide 48

                                                                                        Youth X old age in Asia X Canada

                                                                                        Views of the old in the East often resemble the Westrsquos

                                                                                        Expectations about declining personal vitality amp increasing benevolence in old age were found among young and old respondents in the East (Peoplersquos Republic of China Hong Kong Korea Philippines and Thailand) and West (USA Australia New Zealand Harwood et al 1996 2001)

                                                                                        Accepting public norms of filial obligation and honor need not conflict with negative inner beliefs about aging and older people Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about

                                                                                        youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                        Ryanrsquos cross-cultural work suggests

                                                                                        Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                        fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                        rather than the reduction of negative attitudes

                                                                                        Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                        Ageism language and marketing

                                                                                        What are the appealsWhat are the stereotypes

                                                                                        While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                        • Age normscultural reflections 2
                                                                                        • Auditor perception of discourse F1 of 3
                                                                                        • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                        • Slide 46
                                                                                        • Slide 47
                                                                                        • Slide 48

                                                                                          Ryanrsquos cross-cultural work suggests

                                                                                          Educational interventions ndash the CEM model - to improve intergenerational communication between young and old may be more likely to succeed if they target

                                                                                          fostering of positive attitudes toward empathic socially skilled story-telling aspects of communication in later life

                                                                                          rather than the reduction of negative attitudes

                                                                                          Ryan E Jin Y Anas A Luh J (2004 )Communication beliefs about youth and old age in Asia amp Canada J Cross-Cultural Gerontology 19 343ndash360

                                                                                          Ageism language and marketing

                                                                                          What are the appealsWhat are the stereotypes

                                                                                          While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                          • Age normscultural reflections 2
                                                                                          • Auditor perception of discourse F1 of 3
                                                                                          • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                          • Slide 46
                                                                                          • Slide 47
                                                                                          • Slide 48

                                                                                            Ageism language and marketing

                                                                                            What are the appealsWhat are the stereotypes

                                                                                            While wersquoll discuss aging and the media later in the semester here we pause to preview some pervasive features of ageism --

                                                                                            • Age normscultural reflections 2
                                                                                            • Auditor perception of discourse F1 of 3
                                                                                            • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                            • Slide 46
                                                                                            • Slide 47
                                                                                            • Slide 48
                                                                                              • Age normscultural reflections 2
                                                                                              • Auditor perception of discourse F1 of 3
                                                                                              • Additional significant relationships in Factor 1 Evaluating competence of TELLER
                                                                                              • Slide 46
                                                                                              • Slide 47
                                                                                              • Slide 48

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