Campus Tour Exchanges of Information

Campus Tour Exchanges Campus Tour Exchanges of Informationof Information

Ebony Smith, The Ohio State University

&Aviva Walls, New York University

Our Session AgendaOur Session AgendaIntroductionUnique Experiences IcebreakerThe 5 Ws of an exchangeWhy host an exchange?Breakout into regions Discussion and questions

Introduction of PresentersIntroduction of PresentersEbony Smith – The Ohio State University

◦Program Coordinator- Office of Undergraduate Admissions & First Year Experience

◦Supervises 100 University Ambassadors & Hosts

◦Worked at Ohio State since July 2003◦Has participated in five exchanges

Introduction of PresentersIntroduction of Presenters

My fantastic students!!!!

Introduction of PresentersIntroduction of PresentersAviva Walls- New York University

◦Senior Assistant Director – Undergraduate Admissions, Special Events

◦Supervise 100+ Ambassadors◦Worked at NYU since 2004◦Worked at Barnard College 2002-

2004◦Exchanges

Introduction of PresentersIntroduction of Presenters

My incredible students!!!!

Unique Experiences Unique Experiences IcebreakerIcebreaker

Get to know your fellow CIVSA members!

Take 5 minutes◦Introduce yourself to 1-2 individuals

closest to you◦Share one campus visit experience

that is unique to your campus What makes your visit program so

awesome/unique that you want others to see that?

Don’t be modest!

The 5 Ws of an Campus The 5 Ws of an Campus ExchangeExchange

WHAT is a campus exchange?WHY should I do an exchange?WHO could go on an exchange?WHERE should I go?WHEN should I visit another

school?Plus…HOW can I get support to do an

exchange?

Campus exchange? What Campus exchange? What is that?is that?A campus exchange can be

defined as…◦Sharing information and best

practices between two institutions/visit programs

◦Professional development for full-time and student staff members

◦Compare and contrast visit operations◦A FUN way to meet peers in the

college visit and information world

Types of Campus Types of Campus ExchangesExchanges

Spy tripPartnership tripModified knowledge trip

Establishing relationships with CIVSA members can help you design which

exchange program is best for you AND find contacts to exchange with

Why should I do an Why should I do an exchange?exchange?

Professional development for your staff (full-time professional and student)

Share ideas and learn from your peers

Establish relationships and partnerships

See a campus through the eyes of a visitors

Why should I do an Why should I do an exchange?exchange?

95% of students say they will visit a school before they decide to attend

Prospective students will visit 5-7 schools each year - how many do you visit?

A successful campus visit is the best indicator that a student will enroll

Who could go on an Who could go on an exchange?exchange?

Visitor relations staffCampus event planners (ie.

recruitment events, information center events)

Student leaders (campus tour guide captains, student host captains)

Admissions counselor for the regionStaff members that make your visit

program stand out (in the right way)

Where should I go?Where should I go?What research has your office done?

◦With admitted students◦With campus visitors◦With applicants/inquiries

What have prospective students told you?◦What other schools are they considering?◦Why they are not coming to your

institution?◦What concerns them about your

institution?

Where should I go?Where should I go?

Who does visits well?What schools are

similar/dissimilar to yours? Things to consider◦Size◦Public/Private◦Location (urban/suburban/rural)◦Visit volume

Where should I go?Where should I go?Use student evaluation data

◦What other schools are your prospective students checking out?

Examples of ResearchExamples of Research

Ohio State uses student telecounselors to gather data

from interested students

Examples of ResearchExamples of ResearchNew York University uses information

gathered from students who did not attend

Examples of Online Examples of Online ResearchResearch

When should I visit?When should I visit?What are you trying to observe?

◦Daily visit experience◦Large scale on-campus recruitment event◦Visitor center/Information center

operations◦Campus tour guide training

Check out the college’s website for clues

Find out what time works best for your OWN staff

Website Schedule Website Schedule ExampleExample

Website Location: http://www.miami.muohio.edu/admission/visit/index.cfm

How do I get support to do How do I get support to do this?this?

Exchanges can be less expensive professional development

Who needs convincing?◦Who controls the budget or

determines allocation?What areas of your program

need improvement that an exchange can help?

Be thorough!

Example of Support Example of Support GatheringGatheringPrepared detailed schedule of

events

Example of Support Example of Support GatheringGatheringDetailed listing of expenses

Why should I host an Why should I host an exchange?exchange?

Great demonstration of collegial working

Get honest and helpful feedback from those who understand what you do

Peer to peer reflection for student workers

Show off what makes your university shine!

Minimal preparation needed by your staff

Region Breakout GroupsRegion Breakout GroupsPlease move to the area of the room

that corresponds to your region

Region Breakout GroupsRegion Breakout GroupsIntroduce yourself/your school to

fellow region membersDiscussion points

◦How can you do an exchange for your staff?

◦What schools would you like to visit? Why?

Select a recorder for group◦At end of chat, please have recorder

share with entire group

Questions? Ideas to Questions? Ideas to Share?Share?

Contact InformationContact InformationEbony Smith

◦Email: smith.3053@osu.edu◦Tel: (614) 292-3383

Aviva Walls◦Email: aviva.walls@nyu.edu◦Tel: (212) 998-4531

We’re here all week! We like to talk about CIVSA!