Call Recording – SIP Style Why Record your Phone Calls?

Call Recording – SIP Style

Why Record your Phone Calls?

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VoIP Call Recording for:

– Quality– Awareness– Vigilance– Business Protection– Presence

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VoIP Call Recording – How it Works

VoIP Call Recording works by listening to the SIP and RTP packets on a data network – reassembling them, creating a wave file and categorizing them into a database for easy search, retrieval, listening an emailing.

SIP RTP

SIP RT

P

Listener

Wave File

Store and Playback

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Technical Diagram

Van NuysSanta ClaritaDuarteArtesiaLos AngelesMoorparkCanyon Country

Encino, CA, Firewall

VoIP Telephone System

Internet

SIP Print

Computer

PSTN

VPNSIP Trunks

Alabama Firewall

VoIP Telephone System

SIP Print

Computer

Satellite Firewall

VoIP Telephone System

SIP Print

Computer

6SIP Print – Pure, Affordable SIP Recording

Why SIP Print?•Pure system-level SIP recording•Affordable with rapid ROI•SIP-compliant•Up to 200 seats/location•Simple to install•Easy to manage•No integration with IP-PBX or handset required•Certified for many of today’s leading phone systems

Call Recording For:•Call centers•Financial services•Legal services•Emergency services•Law enforcement•Educational institutions•State & local government•Small & Medium size business-Training purposes-Quality assurance-Customer satisfaction monitoring-Legal/compliance requirements

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