CALL CENTRE & CUSTOMER MANAGEMENT EXPO 2010 Meet French companies providing E-commerce technologies 19-20 October 2010 The French Pavilion.

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

Meet French companies providing E-commerce technologies

19-20 October 2010

The French Pavilion

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

FRENCH PAVILION FLOOR PLAN

ACBS EUROPEGULLIVERcomMOBSHOP

READY BUSINESS SYSTEM TBS INTERNET

Stand 1008 Stand 1008 Stand 1008

Stand 1008Stand 1008

French Pavilion

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

WELCOMEThe French Trade Commission is pleased to present its French Pavilion showcasing a selection of French companies specialised in E-commerce technologies - Stand 1008

Ready Business System

A provider of services in informatics engineering that offers the possibility of building the whole information system of its customers

Gullivercom

A provider of a new ecommerce solution that manages and develops online sales

TBS Internet

A provider of solutions and services in electronic transaction security and digital certificates

A software and solutions provider for e-commerce and e-marketing

wwwgullivercom

wwwrbsfr

wwwmobshopcom

wwwtbs-certificatescouk

www acbs-europetel

Mobshop

ACBS Europe

An e-business solutions provider dealing with the management of e-shops

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

ACTIVITYEuropean e-business solutions

LOCATIONFrance

DATE ESTABLISHED1996

DIRECTOREric Tabone

Jocelyne Morin ndash Head of Sales amp Business Developmentjocelynemorinacbs-europecom

ZA la Bastide BlancheBAT E3

13127 Vitrolles - FRANCETel +33 (0)3 24 57 47 08

wwwacbs-europetel

CLIENTS

bull SFRbull EDFbull Alcatelbull Thomsonbull VoipGatebull LEA UKbull Lytessbull hellip

TYPES OF COMPANIES SOUGHT IN THE UK

bull E-retailers targeting France

bull Industrialists aiming to sell their products online

SECTOREuropean e-business solutions

Your E-Shop partner in France

ACBS offers a complete solution to e-business in France from warehousing and delivery to marketing and customer services With nearly 15 years experience and a multitude of internationally renowned clients ACBS is a reference in the French e-commerce industry

Areas of expertiseE-commerceSEO SEMCRME-commerce supply chainTranslation services

A win-win solution You validate you delegate and ACBS deals with everything

ACBS can provide- Front office- Back Office- Logistics - Phone and e-mail customer management

ACBS can help you to reach new audiences cost efficiently and without risk

Your contact

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

ACTIVITYSoftware and Solutions provider

LOCATIONFrance

DATE ESTABLISHED2002

DIRECTORFreacutederic Leacutemann

Your contact Quentin Cornwell ndash director

qcornwellgullivercom

45 rue Jolie curie BP100 13382 MARSEILLE Cedex 13

wwwgullivercom

REFERENCES Mutuelle-conseil - Frances leading site in health insurance Rue de la fete ndash French branch of a US leader in disguise and party dressCabelas France ndash US leader in Outdoor clothes and equipment (2 Md $ of annual sales)Roi Mage - customized settee specialistGroupe Jacques Bogart jeanne Piaubert ndash International Beauty Institue

TYPES OF COMPANIES SOUGHT IN THE UKWeb agencies and communications agencies offering managing adversting budgets

SECTORSE-commerce services and solutions

Gullivercom draws upon close to a decade of experience with over 300 eCommerce projects many of them leaders in their sector to provide exciting innovations in online customer relationship management and sales performance

The company has a strong track record in RampD with 2 active patents and the highest recognition from the french technolgy competitivity pole Its founder Freacutedeacuteric Leacutemann teaches e-commerce in several french universities

The Gullivercom software range covers the complete value chain of an online merchant Gulliver Ad is the first product of the range to be marketed in the UK It applies an exclusive and patented technology to the urgent need of optimising online publicity budgets

Gulliver Ad is easy-to-setup and doubles the ROI of Google Adwords It is designed for marketing agencies and departments that manage e-commerce advertising budgets

parasol-515com a site with PPP advertising powered by Gulliver Ad

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

ACTIVITYSolution and Services provider

LOCATIONFrance

DATE ESTABLISHED2007

DIRECTORJonathan Belgourari

Your contact Jonathan Belgourari - CEO Founder

jonathanmobshopcom +33 6 22 80 62 77

8 Rue de Montyon 75009 Paris- FRANCE

+33 1 77 62 80 00 wwwmobshopcom

CLIENTS

Mobshoprsquos solution is dedicated to supporting all kinds of companies in their online sales management

TYPES OF COMPANIES SOUGHT IN THE UKbull Retailers

bull Payment solutions companies

SECTORe-commerce services and solutions

Mobshop offers sellers the next-generation e-commerce solution to develop and manage their businessMobshop develops its customersrsquo businesses using E-commerce websites m-commerce marketplaces and social networks easily from a single back-office

With mobshop you can easily

Create and manage your ecommerce website

Mobshop includes all the necessary tools to create and manage your online shop Create or import your catalogue set your categories and customize your store without programming

Reach new customers with a multi-channel solution

Broadcast your shop Web iPhone mobile market-places shopping engines social networks Using Mobshop you reach new customers and develop your sales easily

Amaze your customers Adapt your catalogue to match your customersrsquo expectations and gain new markets multi-shop special sales new products

SELL EVERYWHERE WITH MOBSHOP

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

ACTIVITYServices and solutions provider

LOCATIONFrance

DATE ESTABLISHED1997

DIRECTORMarc Saint-Cirgue

Your contact Astrid Marchioli - Trade amp Marketing assistant

astridmarchiolirbsfr

Aeacuteroparc 1 - 11 rue Icare Strasbourg ndash Entzheim - FRANCE

67836 Tanneries Cedex Tel +33 (0)3 88 764 764

wwwrbschangecom

COMPUTER ENGINEERING

Founded in 1997 RBS is a services provider in computer engineering and counts 180 partners of whom 50 are engineers RBS masters every facet of information systems management and its activities are grouped around 6 major divisions Internet collaborative Solutions Facilities Management Infrastructures ERP and Mobility

RBS created the RBS Change to provide its Web agency the Webfactory with a powerful easy to implement tool which matched its clientsrsquo needsRBS Change combines a flexible CMS and a productive E-commerce to create the most compelling websites and web shops

A CMS amp an e-commerce platform

A genuine E-commerce platform was built on top of the RBS Change CMS in order tobull make the management of an e-commerce website easier with RBS Changebull make RBS Changersquos powerful SEO tools available for e-commerce websitesbull meet the end-userrsquos expectations in terms of ecommerce experience

Using RBS Change companies are increasing the efficiency and the productivity of their web developers marketing managers e-commerce specialists using a very flexible and powerful suite of tools within an intuitive ldquodragampdroprdquo interface designed for their business while reducing cost of ownership using a single administration console for both content management system and e-commerce management

CLIENTS

RBS works with a wide variety of companies of different sizes business sectors location and marketsRBS has customers in bull France Belgium Switzerland Luxembourgbull Eastern Europebull Middle East

TYPES OF COMPANIES SOUGHT IN THE UK

bull Web Design Companies

bull System Integrators

SECTORSoftware Engineering Services

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

ACTIVITYServices and Solutions provider

LOCATIONSFrance

DATE ESTABLISHED1996

DIRECTORJean-Philippe Donnio

Your contact Jean-Philippe Donnio ndash CEO

tagTBS-internetcom

22 rue de Bretagne 14000 CAEN - FRANCE

Tel +33 (0)2 76 30 59 00 wwwtbs-certificatescouk

CLIENTS

Many customer references in various sectors bull HSBCbull Mailclubbull EADS Spacebull Adidasbull Universal bull British Telecom

TYPES OF COMPANIES SOUGHT IN THE UKbull Fully managed applications amp hosting services

companies

bull Web Developer Companies and IT security Services

bull Integrators specialized in web development

SECTORSElectronic Security amp Digital Certificates

As a leading SSL provider since 1996 TBS Internet has developped different levels of competence in Audit Technical amp marketing matters We provide high quality services and assistance to help you choose the best solution that fits your needs along with a free customizable interface to manage your certificates Premium Partner of VeriSign Thawte COMODO GeoTrust and GlobalSign we daily supply a wide range of certification products Email certification PDF signing certificates amp PKI

A unique position

TBS Internet is the first digital certificates broker in France and is also the only company to offer a multi-brand certificate management tool This PKI interface enables users to manage in a single system all their electronic identification documents whatever their brand authentication level or usage

Apart from its own brand TBS Internet offers a wide range of digital certificates servers (WebTrust compliant) single site multiple sites and domains developers users

Global customized solutions

TBS Internet offers global solutions from consulting to technical support during implementation

TBS Internet assists its customers during their certification process through the various audit stages This unique know-how is essential to those who want to obtain the latest EV certificates (Extended Validation) as they require a lot of complicated and strict administrative processes

CALL CENTRE amp CUSTOMER MANAGEMENT EXPO 2010

Contact details

French Trade Commission - UbifranceHaymarket House 28-29 Haymarket London SW1Y 4SPTel 0207 024 3610wwwubifrancefr

Teresa Marshall Trade Development Adviser ICT DepartmentDL 0207 024 3644teresamarshallubifrancefr

Jonatan DurandTrade Development Assistant ICT DepartmentDL 0207 024 3617jonatandurandINTubifrancefr

FRENCH TRADE COMMISSION

The French Trade Commission - Ubifrance promotes trade and business development between France and the UK by offering a range of services to French companies The French Trade commission organizes B2B events in the form of conferences and networking opportunities as well as individual partnering services

A selection of French companies will present their e-commerce technology expertise on the Pavilion These companies aim to reinforce their professional contacts and explore new business opportunities between France and the UK