Business Report

Business ReportAyesha Alawi - Ayesha Ibrahim – Shaima Abdi

Japan

Australia

UAE

Our Project

GMT+4

GMT+9

GMT+9:30

Main Points

Basic Concepts

Language

Working hours & holidays

Nonverbal Communication

Business ethics & meetings

United Arab Emirates

Greeting: Shake hands

Women greeting:

Dress code “sign of respect”

“be judged by the way you dress”.

Language: official Arabic.

English is widely spoken.

Basic Concepts

Respect their religion

Hospitality

Begin with Arabic coffee or tea.

Sincerity and trust

Business is not only business.

Status is important

Business Ethics

Time – is very relaxed and flexible

Start with small-talk

Business Meeting

Avoid staring eye contact Always use your right hand

Non-verbal Communication

High Context Low context China CanadaEgypt AustraliaIndia EnglandItaly GermanyJapan SwitzerlandSpain United StateUAE Sweden

Table: High & Low context Countries

Source: http://www.emeraldinsight.com/fig/0040450812001.png

Building relationship

Trust. Very humble in nature They are man of their

words

Language

Useful Japanese Phrases:Japanese < > English

Ohayou gozaimasu Good morningKon'nichiwa Good afternoonKon'banwa Good evening

Oyasumi nasai Good nightSayounara Good-byeSumimasen Excuse me

Gomen nasai I am sorryWakarimasen I don't

understandArigatou Thank you

Hai YesIie No

Working hours

UAE JapanSunday – Thursday

Monday – Friday

8:00 am 9:00 am

JapanNew Year's holiday December 28-January 3“Golden” Week April 29-May 5“O-Bon” Festival August 12-15

Holidays

Non verbal communication

Leaving hands in pockets Standing with legs crossed Leaning against walls Stretching legs out while

sitting Leaning back into a chair or

sofa

Bowing

Business Meetings:

Be on time Business Card

Take notesDo not openly display money

After the Meetings:

Restaurants or Bars

Drink alcohol.

Eat some of everything.

Gift

Australia

Language

Non-verbals

Dress Code

Food

Greeting

Business meetings

Basic Concepts

Greeting. - Shake hands. Dress code. - Men wear a dark suit and

tie. - Women wear a smart

dress or a business suit. Food. - Business occurs over

meals or in coffee shops.

Language

English. People speak too fast. The Australian accent. Abbreviations. Very direct. Element of humor.

Working hours

UAE AustraliaSunday – Thursday

Monday – Friday

8:00 am 9:00 am

AustraliaNew Year's holiday December 28-January 3Australia Day 26 JanuaryLabour Day 1st Monday in March

Holidays

Non-verbal Communication

Eye contact.

Giving with the left hand.

Men do not show emotions often.

To wink at a woman is inappropriate.

“Thumbs up” is a rude gesture.

Business Meeting

Punctuality. Use first names. Small talk before the meeting

starts. Tend to plan in less detail. Like to be viewed as good team

players.

Management Style

Business Cards

Women in Business

Thanks for listeningAny Question..?