Business Disaster Preparedness
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Business Preparedness Lunch and Learn
September 23, 2008
Objectives
• Why is planning and preparedness important?
• Discus types of emergencies your business could face.
• Explore elements of emergency and business continuity plans
The test for this class was held last week
Why is planning important
• 75% of businesses that have an interruption due to fire close within six months
• 45% of businesses that close due to catastrophic events never reopen
Why is Planning Important
• Hidden costs of business interruption:– Loss of business
volume/customers– Loss of vendors and
suppliers– Increased costs of
materials– Interruption of cash
flow
Types of Emergencies
• Medical• Violence• Interruption of
Services• Fires• Materials/supply
contamination
Nature
• Storms• Tornados• Flooding• Winter storms/snow• earthquakes
Emergency Planning
Immediate needs at the time of an emergency
Employee Protection
• Evacuation Plan
• Emergency Communications
• Medical Emergency Plan
• Sheltering Plan
• Emergency Supplies
Evacuation Planning
• Specific to facility
• Method to determine who is in the facility
• Must account for safe removal of people and safe shut down of processes
• Provisions for relocation and transportation
• Childcare
Emergency Communications
• Methods for employees and families to make contact with the business and each other
• System for business communications
• Immediate communications with insurers
• Ability to request assistance
Medical Emergency Plan
• Employee Contact Information
• Response training for employees
• Medical Information
• Designated contact person: business to family
• Recovery – decontamination of workplace
• Care for exposed employees
Sheltering Plan
• Should you be forced to remain at your business for an extended time what provisions do you need to make??
Sheltering Plan
• Where will you locate in your business?
• How will you determine when you need to stay at the business?
• What system will you use to communicate?
Emergency Supplies
• Food• Water• Clean air • Warmth• Lighting source• Communications• Media access• First aid supplies• Sealing materials• Sanitation needs
Business Protection
• Communications
• Protection of Inventory
• Protection of Information
• Preparation for disruption of services
• Providing for security of facilities
Communications
• With Customers?
• Suppliers and Vendors?
• Employees?
• Local Officials?
• Cyber Systems?
Protection of Inventory
• Loss of Services
• Structural Damage
• Damage to Equipment/processes
Protection of Information
• Records
• Financial/Payroll
• Insurance
• Inventory
• Cyber
Preparation for interruption of Services
• Production/Operations
• Storage requirements of inventory
• Communications/Internet
• Transportation
Security of Facilities
• Repairs/Boarding up
• Security of Information
• Protection from elements
• HVAC
Business Continuity Plans
Recovering to return to business with as little interruption and loss
as possible
Business Continuity Plans
• Alternative operating locations
• What functions and staff are vital to keep operating
• How will you maintain operations if suppliers are impacted by a disaster
• How will you maintain operations if customers are impacted by a disaster
RESOURCES
• www.ready.gov
• www.redcross.org
• www.disastersafety.org
How can we prepare our business community?
• Focus group: Discussion on sharing resources and business community planning
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