Building the digital campus - unizg.hr...2017/04/05  · Building the digital campus: examples from Norwegian national services and collaborations Ingrid Melve, program director, UNINETT

Building the digital

campus: examples from

Norwegian national services

and collaborations Ingrid Melve, program director, UNINETT SRCE eInfrastructure day

Zagreb, April 5, 2017

2

TRONDHEIM

cc: Victor Velez - https://www.flickr.com/photos/26593263@N00

Internet in general (Norway, DESI 2016)

Universities

1. Connectivity: Good

2. Digital skills: identified as needing

to increase

3. Use of Internet: high, but variable

4. Integration: potential untapped

5. Digital services: Collaboration,

need for more selv service,

automation, simplification, data

centric eInfrastructure

The Nordic network landscape

5

6

Major reorganization of universities

Shared ICT is next

• Network

• HPC and storage

• Research data

• Student registry system

• Online services: libraries, repositories, cloud use, portals etc

• Joint procurement

Work smarter: quality up and cost down

Building rings, not links

Connect university and

college campus

Data traffic goes up

14500 km (11500 ex Svalbard)

59 POPs

120 routers

IRU with Broadnet until 2023.

1G, 10G, 100G

>40% load -> upgrade

Network status and plans

We will build/buy fiber to your campus

8

Croatia (DESI 2016)

eInfrastructure in Europe

1. Connectivity: Research network,

including eduroam, IoThings

2. Digital skills: how to use?

digital self confidence for teaching?

3. Use of Internet: variable

4. Integration: eInfrastructure

services, federated login, clouds,

data flows

5. Digital services: collaboration?

Open access? Data centric?

Strategy for ICT in universities

10

Data

Tools

Users

Data

• Data centric

Tools

• Research

• Education

• Analytics and admin

Users

• Researchers

• Students

• Teachers

• Management and support

DATA CENTRIC

cc: justgrimes - https://www.flickr.com/photos/44718928@N00

INFRASTRUCTURE

cc: Jeff_Werner - https://www.flickr.com/photos/48023467@N00

LOCAL RESPONSIBILITY

cc: fjakone - https://www.flickr.com/photos/42774923@N00

ICT for university and research

Infrastructure eInfrastructure

Education Research Administration

and management

14

COLLABORATION

cc: laurabillings - https://www.flickr.com/photos/14784969@N08

STANDARDS

cc: Simoubuntu - https://www.flickr.com/photos/54094993@N06

AUTOMATION

cc: Dean Hochman - https://www.flickr.com/photos/17997843@N02

Collaboration

Video

Assessments

Learning enviroments

Nordic collaboration on

requirements, procurement and

service delivery

Services for education

18

ECAMPUS

cc: qthomasbower - https://www.flickr.com/photos/55943778@N00

Goals of the eCampus program

20

ICT solutions for higher ed: simple

and good enough

Digital compentency (human

capital)

Digitalise ICT in learning

National solutions, shared

understanding

Ministry of education and research,

UNINETT program lead

70 million NOK, 5 (6-7) years

2012-2016 (initial idea 2009)

Proposed goals 2017-:

All users should be able to

access data, services and

infrastructure

The digital campus must support

varied learning formats

Systematic, from ad-hoc to

everyday practice

Collaboration local-national-

international

Make better use of data

DIGITAL LEARNING ENVIROMENT SPECIFICATIONS, INTEGRATION, PROCUREMENT

cc: qthomasbower - https://www.flickr.com/photos/55943778@N00

DIGITAL LEARNING ENVIRONMENT cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

FILESENDER, BOX SHARING LUMPS OF INFORMATION

cc: theqspeaks - https://www.flickr.com/photos/83261600@N00

SfB, ADOBE CONNECT, WEBRTC MEETING PLACES

cc: davidroethler - https://www.flickr.com/photos/91752879@N00

SCREENCAST

cc: brianc - https://www.flickr.com/photos/51035606497@N01

FLIPPED CLASSROOM

cc: Ed Yourdon - https://www.flickr.com/photos/72098626@N00

FORELESNINGSOPPTAK

cc: uniinnsbruck - https://www.flickr.com/photos/39213312@N07

MEDIASITE, KALTURA VIDEO INFRASTRUCTURE

cc: HckySo - https://www.flickr.com/photos/54191388@N00

Media production Distribution

Digital

Organizational foundation

DigitalTechnological foundation

Ownership and usage

competence competence

Lecturer

mobile

meta data markup

editing

capture

auditorium,

video conference

and retrieval

conversion

storage and archive

licensing

support for search

LMS, VLE

podcast, RSS

streaming

Access everywhere

l

l

l

l

l

l

l

l

l

l

l

l

Learning environment

Pedagogic support

Classes, courses, student groups

Students

Standards, data formats, meta data formats

Equipment, work flow

Media management

l iTunes, YouTube

Shopping list Roadmap for video in education

Local investment Shared services

Digital competence

Web meeting support

Video conference room and handholding

Lecture capture agents

• Screen capture or video?

• Automated lecture hall

Portal/LMS integration

Identity management

Common specifications

Network for competence

Web meeting service

Video conference support

Lecture capture server

• Multiple solutions

• Media management

Storage

Access management

Common specifications

SHARED IMPLEMENTATION

cc: ryancr - https://www.flickr.com/photos/33128961@N00

SHARED INVESTMENT

cc: jonathan mcintosh - https://www.flickr.com/photos/68979377@N00

Work methodology

33

Working groups: open and coordinated

Best practice: identify, document, share

Collaboration with vendors and suppliers:

partnership, procurement

Development agreements: Pre-

procurement procedures, partnership

Cost/benefit assessments: document,

share

BEST PRACTICE

cc: -Jer- - https://www.flickr.com/photos/16564057@N00

OPEN WORK

cc: JD Hancock - https://www.flickr.com/photos/83346641@N00

BEST PRACTICE

cc: Tobyotter - https://www.flickr.com/photos/78428166@N00

Digital competence (opinion)

Students Faculty ICT

Digital skills High Variable High

Competence Low High Medium

Digital confidence High Low High

Digital competence Low Medium Medium

Digital skills: how to use computer

Digital competence: use ICT to evaluate, understand, organize,

locate, use and create

Digital confidence: willing to try (and fail)

CAMPUS BEST PRACTICE

cc: ShironekoEuro - https://www.flickr.com/photos/41893519@N07

Technical infrastructure

39

Server consolidation, share end system procurement agreement

Local user support, link with working group

• University users need local support teams: some had, some have built (some still lack)

• Local support was done by “fire souls” (those who care), not by support teams

Support portal

Things take time

• Education changes take time: Professors want to deliver proven good teaching, test and

wait for next semester to deploy

KNOWING HOW TO

cc: Spirit-Fire - https://www.flickr.com/photos/50573017@N02

ICT use in higher education

41

Proposed strategic goals 2017-:

All users should be able to access data, services and infrastructure

The digital campus must support varied learning formats

Systematic, from ad-hoc to everyday practice

Collaboration local-national-international

Make better use of data

DIGITAL SKILLS, COMPETENCY

cc: phsymyst - https://www.flickr.com/photos/78624556@N08

Quality development

43

Shared understanding of what is needed

Technology maturity

Timing, in relation to work in a topic, study program, institute or

institution

Collaboration with other national agencies

Local support team organization

Local eCampus projects

Arena for digitisation

EDUROAM

cc: Andreas Solberg - https://www.flickr.com/photos/36761653@N00

Skype for

Business

as a service

Production March 1 2016

Joint effort by UNINETT, NTNU and University of Tromsø

Highly redundant design

Integrated with our SIP infrastructure

Internal

Bridge

External

External Firewall

Bridge Firewall

Edge pool TRDEdge pool TOS Reverse-Proxy TOS Reverse-Proxy TRD

Enterprise pool TOS Enterprise pool TRD

TOS

SQL Primary SQL Mirror

SQL Witness TRD

TRD

SQL Primary SQL Mirror

SQL Witness TOS

Web Application Server TOS Web Application Server TRD

TOS TRD Persistent Chat stretched pool

DFS file share TOS DFS file share TRD

Mediation pool TOS Mediation pool TRD

UNINETT Sanntid PSTN UNINETT Sanntid PSTN

sip.s1.l.uhad.noav.s1.l.uhad.no

web.s1.l.uhad.no

sip.s2.l.uhad.noav.s2.l.uhad.no

web.s2.l.uhad.no

lyncdiscover.s1.l.uhad.nomeet.s1.l.uhad.nodialin.s1.l.uhad.no

lyncdiscover.s2.l.uhad.nomeet.s2.l.uhad.nodialin.s2.l.uhad.no

Tromsø TrondheimTromsø Trondheim

CERT

cc: atomicbeard - https://www.flickr.com/photos/39587102@N07

INFORMATION

FOR HUMANS cc: Marc Wathieu - https://www.flickr.com/photos/88133570@N00

INFORMATION

FOR SYSTEMS AND MACHINES cc: camknows - https://www.flickr.com/photos/13101664@N03

INTERNET OF THINGS

cc: .solo - https://www.flickr.com/photos/60648084@N00

PROCUREMENT

cc: Bunshee - https://www.flickr.com/photos/8659134@N06

MAKE SIMPLE SOLUTIONS: BEST PRACTICE

cc: silverfox09 - https://www.flickr.com/photos/22296476@N00

WORKING GROUP

cc: bgolub - https://www.flickr.com/photos/8246716@N04

STRATEGIC ICT GOALS

EDUCATION, RESEARCH, ADMIN, SECURITY cc: marfis75 - https://www.flickr.com/photos/45409431@N00

SHARED SOLUTION ACCEPTANCE

cc: Denis' Life - https://www.flickr.com/photos/41771027@N08

MAKE DECISION TOGETHER

SHARE IMPLEMENTATIONS cc: snigl3t - https://www.flickr.com/photos/58598613@N00

BEST PRACTICE

cc: Utah National Guard - https://www.flickr.com/photos/47326183@N07