Bs business coaching-the playing field defined small

BUSINESS COACHING

THE PLAYING FIELD DEFINED

Patrick Smits

What it isn’t…

Management ConsultingInterim Management

PsychotherapyCounselling

Training

What it is…

1:1In-Team

3 Parties ConcernedContracted ObjectivesOrganizational Context

Long Term > 3 Interventions

Business Coaching

Functional vs. PersonalSponso

red

Private

Pers

on

al

Functional

Life Coaching

Career Coaching

Board Room Facilitation

Leadership Development

Business Alignment

Work-Life Balance

Context-Task Related…

Context

Individual

Task

Context

Individual

Business Coaching

Pull vs. Push

PushPull

Process

Content

Psychoanalysis

Psychotherapy

Counselling

Training

Management Consulting

Interim Management

Coaching Interventions

Push: solving someone’s problem for them

Pull: helping someone solvetheir own problem

Process Content

Listening to understand

Reflecting

Paraphrasing / Summarizing

Asking Questions

Making Suggestions

Offering Guidance

Giving Feedback

Giving Advice

Instructing

Issues…

Board TroublesUndefined StrategyAbsence of LeadershipFunctional Team TensionsCommercial

Underperformance

Payoffs…

Optimizing Performance

Developing PotentialsBuilding on StrengthsBusiness AlignmentMotivating Effects

Conditions for Success…

At a Crucial Moment of TransitionOwned by the Management

Integrated with the ContextS.M.A.R.T. Objectives

Open for Learning

Pitfalls…

Other LN&OD Interventions NeededLast Chance Rescue Plan

Conflict ManagementRemedial CoachingBad News Delivery

Status Sign

Questions to ask…

• How do you measure the success?

• Which party is the client?

• What training have you had?• What models underpin your

coaching?

• Do you have supervision?• Do you have a coach?

• Why do you coach?

Open Issues?

Brussels office:

Patrick SmitsBusiness Coach

email:patrick.smits@business-seed.betel: +32 2 880 91 65fax: +32 2 880 91 66mobile: +32 473 462 376