Blended Learning - The Way Ahead For Learning Organisations
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Blended Learning: The way ahead for learning organisations
200+ Clients In 13 CountriesEstablished In 2004
US
India
Australia
Middle East
New Zealand
S.Africa
Nigeria Kenya Singapore
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UK
Our Learning Solutions
Custom/ BespokeeLearning
Custom/BespokemLearning
30+ Awards & Recognitions
Winner of a Silver award in CLOmagazine's 'Learning In Practice
Awards 2011' for UpsideLMS
UpsideLMS listed as one of the 'Five Emerging LMSs to Watch'
in CLO Magazine ('10)
Winner of 8 Apex Awards of Excellence
(‘14, '11, '09, '08 & '07)
Winner of 12 Brandon Hall Excellence Awards (‘12, '11, '10 & '09)
UpsideLMS featured in the '2010Top 20 Learning Portal Companies List'
and '2011, 2012 & 2013 Watch List‘by TrainingIndustry.com
Winner of Red Herring 100 Asia Award in 2008 & finalist
in Red Herring Global 100 ('09)
Winner in Deloitte’s Technology Fast 500 Asia Pacific 2008 & 2009 program,
and Fast 50 India 2008 program
Winner of eLearning Team of The Year2013
Featured in Training Industry's 2014 Content Development Watch List
5 A Case Study - 5 Key Learnings
4 The Case for Leveraging LMS for Blended Learning
1 Blended Learning – Defined and Redefined
5 Key Components of Blended Learning
3 Key Challenges in Implementing Blended Learning
23
Agenda
Blended Learning
An Overview
What is a blend?
Source: http://1.bp.blogspot.com/-7S3ZMfTbfH4/TmyljZy9E1I/AAAAAAAADw0/sjvtw_3eyUc/s1600/Blender.jpg
Blended Learning - An Overview
Using the best delivery methodology (ies) available for a specific objective, including online, class-room based, instruction, electronic performance support, paper based, formalised & informal on the job solutions.
Blended Learning - An Overview
Blended Learning - Redefined
Focus shifts to learning objective from delivery methodology
Imparting training to disseminate knowledge via formal and collaboration methods
Advent of social and digital technology is the new catalyst
Blended Learning-Key Components
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
Blended Learning - An Overview
Poll # 1
Does your organisation currently use blended learning to deliver training?- Yes- No- Can’t say
Poll # 2
Is blended learning the way ahead for your organisation?- Yes- No- Can’t say
5 Key Components of
Blended Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
5 Key Components of Blended Learning
• Increases access to learning material anytime by leveraging technology
• Used for technical, functional, and soft skills
• Reaches geo-diverse user base and provides consistency of learning
• Saves cost
What is new• Tin Can API opens options for more
options.• Responsive courses.• Reduce development costs
5 Key Components of Blended Learning
1. Self-paced eLearning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
• High human interaction suited for training requiring practical sessions, workshops, discussions, etc.
• Start up is easier but scalability (logistics and planning) is limiting.
• High cost owing to trainers, travel, logistics, off the job time
What is new• Using online learning and collaboration
in classroom• Automating search and registration• Replacing workbooks with devices
5 Key Components of Blended Learning
2. Face-to-face Training
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
• On the go training. Reinforces use of new processes & practices
• Relies on handheld devices– Just in time information– On the job support
• Good for pre and post-training follow-up.
What is new• Blend various learning modes on
devices• Use of older browsers is limiting• Need different ID approach
5 Key Components of Blended Learning
3. Mobile Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
• Use of Social Media Technologies for– Collaboration– Knowledge Sharing– Feedback
• Fits with 70:20:10 and Informal Learning
• Easy acceptance due to changing social networking behavior
What is new• Integration of social into Learning
infrastructure.• New skills required in L&D
5 Key Components of Blended Learning
4. Social Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
• Cost-effective way of delivering training with a significant human interface simulating classroom experience
• Recording can be made available for future access
What is new• Mobile support is increasing• Wireless availability increasing• Features have more less remained static
while performance has improved.
5 Key Components of Blended Learning
5. Virtual Classroom Training/Webinar
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
Poll # 3
What are the top challenges in blended learning for your organisation?- Management buy-in- Unable or unwilling to leverage technology- Not required given the size of organisation- Lack of human resources to manage- Absence of a good system to manage centrally
3 Key Challenges in Implementing
Blended Learning
TechnologyB
Top / Sr. Management EngagementA
C User Reaction
3 Key Challenges in Implementing Blended Learning
A. Top / Sr. Management Engagement
a. Not enough direction from top level on advancing training function
b. Unenthusiastic participation of management in strategisingc. Myopic focus on cost leads to long term problemsd. Hesitation / Apprehensions / Even fear of open collaboration
and social interactionse. Holding on to belief in only ‘pushing’ trainingf. Not taking Training itself seriously
3 Key Challenges in Implementing Blended Learning
B. Technology (or the lack of it)
a. Lack of experience in using technology for managing trainingb. Inexperienced or unwilling IT to experiment/support new
technologyc. Fear of losing manual control to a systemd. Concerns of providing technical supporte. Well thought out plan for integrating various systems
needed to implement Blended Learning.
3 Key Challenges in Implementing Blended Learning
C. User Reaction
a. Acceptance of newer training forms due to cultural (organisational) preoccupations
b. Insufficient from-the-top directives to team managers to adopt new training forms
c. Lack of an easy-to-use system may increase dissatisfactiond. Rise of Mobile Learning
3 Key Challenges in Implementing Blended Learning
The Case for Leveraging LMS for
Blended Learning
Effective Resource Management
Leveraging on Learner Interaction During and after Learning Program
Effective Management of Training Activities
Effective Cost Management Through Virtual Classroom
Seamless Integrated Social andInformal Learning
1
2
3
4
5
The Case for Leveraging LMS for Blended Learning
Mobile / Multi-device Learning6
1. Effective Resource Management
• Ease in Creation of Training Program using Single System• Enabling Learners Through Engaging & Dynamic Content• Effective Inventory Management• Pre-Training & Post-Training Evaluation• Centralised Administrative Management
– Easy Authentication– Centralised User Management– Easy Assignment & Delivery of Training– Reports for Better Analytics & Decision Making
The Case for Leveraging LMS for Blended Learning
2. Leveraging Learner Interaction During and After Learning Program
• Notifications• Sharing & Collaboration• Feedback• Surveys• Evaluation• Communities & Discussion Forum
The Case for Leveraging LMS for Blended Learning
3. Training Activity Management
• Scheduling• Announcements• Reminders• Follow ups• Logistic Arrangements
The Case for Leveraging LMS for Blended Learning
4. Effective Training Delivery Through Virtual Classroom for Remote Location Users
• Training to Distributed Workforce remotely• Avoid remote location travels• Less logistic hassles• Better control over the class for effective delivery of training
The Case for Leveraging LMS for Blended Learning
5. Seamless and Integrated Social and Informal Learning
• LMS may have an internal set of modules to enable users to engage with each other for– Content sharing– Enhanced collaboration and knowledge sharing– Create channels of communication not linked to formal training, yet
enabling a wider reach of learning– Even connect with external world feeds of information– Network of Experts
• Advent of TinCan– Allows users to capture learning through any real-world activity
The Case for Leveraging LMS for Blended Learning
6. Multi-device and Mobile Learning
• LMSs are increasingly becoming responsive to multiple devices including handheld ones
• Mobile Learning is about both– A delivery medium [more around technology]– A learning methodology
• Videos• Nuggets• On-demand access and even offline access to content at time of need• Performance Support (pre and post learning activities)
The Case for Leveraging LMS for Blended Learning
Poll # 4
How many systems does your organisation currently use to manage the training function?- One- Two- Three- More than Three- None
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
Mapping of LMS Features for Blended Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
l E-LearningVirtual ClassroomWebinars & BroadcastsInstant messagingE-Meetings
l
l
l
l
l DocumentsWeb Pages
Surveys
l
l
l
CBT
Mapping of LMS Features for Blended Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
l Classroom TrainingWorkshopsl
l E-LearningVirtual ClassroomWebinars & BroadcastsInstant messagingE-Meetings
l
l
l
l
l DocumentsWeb Pages
Surveys
l
l
l
CBT
Mapping of LMS Features for Blended Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
l NuggetsShort Video CoursesJIT Information
l
l
l Classroom TrainingWorkshopsl
l E-LearningVirtual ClassroomWebinars & BroadcastsInstant messagingE-Meetings
l
l
l
l
l DocumentsWeb Pages
Surveys
l
l
l
CBT
Mapping of LMS Features for Blended Learning
Self-Paced eLearning
5 1
23
4Face-to-face
Training
Mobile Learning
Social Learning/Informal
Virtual Classroom
Training
l Online CommunitiesForumsDiscussion BoardsWikiTwitterBlog
l
l
l
l
l
l NuggetsShort Video CoursesJIT Information
l
l
l Classroom TrainingWorkshopsl
l E-LearningVirtual ClassroomWebinars & BroadcastsInstant messagingE-Meetings
l
l
l
l
l DocumentsWeb Pages
Surveys
l
l
l
CBT
Mapping of LMS Features for Blended Learning
Responsivel
A Case Study
5 Key Learnings
• Diversified geographies & demographics• Different methodologies required to deliver training to this
diversified target audience• Flexibility to choose the right blend of learning by each center
(located nationwide) for their target audience• Maximise use of available technology mediums to deliver the
blended learning• Centralised administrative controls
5 Key Learnings from Our Client
Challenges
• Expanded the curriculum structure to include all the training methods
• The learner could choose a training programme from a varied catalogue
• Flexibility to create a programme in any desired sequence by Classroom Training Manager (CTM) based on the target audience
• Centralised resource & inventory management• Centralised reporting available to each CTM• Use of Virtual Classroom to delivery remote trainings
5 Key Learnings from Our Client
Solution
Poll # 5
Would you prefer to use a single system to manage blended learning?- Yes- No- Can’t Say
Benefits of using an LMS for managing Blended Learning
• Seamless, cohesive, unified experience for learners for all their training
• Ability to generate comprehensive reports without the need to collate data from various systems or sources thus saving significant time and cost
• More effective learning design focused on leveraging the unique benefits of various components
Benefits of using LMS for managing Blended Learning (contd.)
• Learner engagement can start much earlier and continue till much later, not just during the training activity
• An LMS provides several opportunities for increased collaboration
• Cost-effectively reach out to a geographically diverse user base
• Centralised learning resources leads to better knowledge management
• Able to access through a variety of devices
Summary
• Blended Learning is already in place – largely• A great need for a single easy-to-use system to manage
blended learning in one place• The system should make it easy for the users and
administrators to adapt to the new training forms• An LMS is a great choice for such a system. The LMS needs to
be well designed to cater to various components in an integrated manner
Let’s Meet
Performance Support Symposium 2014
October 27 - 29 | Sydney, Australia
September 8 - 9 | Boston, USA
Learning@Work 2014
Thank You!
www.upsidelearning.comwww.upsidelearning.com/blog
Upside Learning Solutions Pvt. Ltd.
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