Transcript

Betsey Johnson Social Media & Marketing Recommendations

Casey Schipper

ADV 420 New Media Driver’s License

Challenges

Lack of effective keywords to draw visitors to the site

Facebook and Twitter are very similar

SEM & SEO require monitoring in order to drive sales and produce results

Goals

Streamline and focus social marketing practices in order to Drive site traffic Drive sales Increase brand

awareness Gain more customer

loyalty

Facebook

198,802 likes

Active site – Betsey asks a question and her fans respond

Very similar to her Twitter account Must provide some value

to fans

http://www.facebook.com/xobetseyjohnson?sk=wall

Twitter

125,330 followers

Tweets are very similar to Facebook posts

Does not promote products as much on Twitter Must provide value to

fans

SEO & SEM

Currently not taking advantage of keywords (examples include designer, funky, bold, fun, flirty followed by words like dresses, apparel, shoes)

Must direct consumers to website using these words

Measures of SuccessIncrease site traffic by 50%

Increase conversion rates by 20%

Increase online sales by 15%

…all within one year of updated social marketing

Budget

Estimated traffic summary (SEM) Avg CPC: $0.63 - $0.95 Clicks/day: 137-168 Cost/day: $106.05 -

$129.62

At most, SEM expenditures would equal $47,311.30 ($129.62 x 365)

Monitoring Facebook and Twitter accounts should not add any additional costs Costs may arise from

offering exclusive deals via social media platforms

Timeline

December 2011: pick and monitor essential keywords for SEM

December 2011: work with marketing and buying department to determine exclusive offers to be given to Facebook and Twitter followers

March 2012: update keywords depending on how successful they are in driving traffic

April 2012: launch first ‘social media’ exclusive offer (20% off in store or online with special code)

Timeline (continued)May 2012: analyze results from exclusive offer to determine its effectiveness in driving traffic/conversion/sales

June 2012: update keywords depending on how successful they are in driving traffic