Best Practices & Lessons Learned: Clean Fleets San Diego International Airport (SAN)

Best Practices & Lessons Learned:Clean Fleets

San Diego International AirportNorthern CA Green Airport Fleet Partnership Workshop and Expo

Brett K. Caldwell, AICP

June 25, 2014

Agenda

• Best Practices and Lessons Learned

– Shuttles

– Taxis

– Airlines

– GSE

– SDCRAA Vehicles

– Public

2

San Diego International AirportClean Fleets History

• San Diego County Regional Airport Authority

• GHG MOU – CA Attorney General

• Sustainability Policy

• Ground Transportation Plan

• Clean Vehicle Rebate Program

• 83% of SDCRAA shuttle fleet is alternative fuel

• 115 Taxis – Toyota Prius V

• 66 Shuttle Vehicles – CNG, Propane, etc.

• Continuing to implement MOU specific measures

3

Best Practices

4

Address New Development

5

Green Build: More of Everything

Propane Fuel Availability

Increased number of fueling locations

June 2014

6Source: California Center for Sustainable EnergyClean Vehicle Conversion Program Report- Dec.2013

CNG Fuel Availability

Increased number of fueling locations

June 2014

7Source: California Center for SustainableEnergy Clean Vehicle Conversion ProgramReport- Dec. 2013

GSE Fleet

8

Lessons Learned

9

Stakeholder Input

• Airlines

• Shuttles

• Taxis

• Fuel Infrastructure Providers

• GSE

• Passengers

• SDCRAA Staff Vehicles

• Other Tenants

10

GT Passenger Satisfaction Survey

June 2014

11

Quarterly Customer SatisfactionSurvey- Taxis and Shuttle Vans (Phoenix

Marketing)

Shuttle Van Passenger Satisfaction2012 Customer Service

January 4.4February 4.4MarchApril 4.3MayJuneJuly 4.2August 4.7SeptemberOctober 4.4November 3.9December 4.4

2013 Customer ServiceJanuary 4.2February 4.3March 4.6April 4.3May 4.5June 4.6July 4.3August 4.7September 4.4October 4.4November 4.2December 4.4

June 2014

12

Prime Time CustomerSatisfaction

SuperShuttle CustomerSatisfaction

Electric Vehicle (EV) Charging

June 2014

13

ENVISION EV-ARC Self-ContainedElectric Vehicle Charging Station- CellPhone Lot, November 2013

ChargePoint Electric Vehicle Charging Stations-10 units in T2 parking lot

10 additional units will become operational as the cellphone lot and the 12Kv electric grid infrastructure comeson-line

Electric Vehicle (EV) Charging

June 2014

14

EV Analytics

Availability

Comprehensive Strategy

15

OPERATIONAL CHALLENGES

• Landside

• Taxis/Shuttles

• SDCRAA Vehicles

• EV Charging

• Airside

• Airlines

• GSE

• Tenants

Questions?

17