Transcript
Hospitality Management
Submitted to:
Dr. Suvidha Khanna
Submitted by:
Aanchal Talla(23)
Aseesdeep Kour (3)
Chetna Handa(5)
Prashant Kalra(12)
Rishab Banotra(16)
“Where
Hospitality is a
tradition”
Hotel Asia Jammu
Assests of the Hotel
• Highway Hotel.
• 2 kms from Bus stand.
• 2.6 km from Jammu Tawi Railway
Station.
• And 4 kms from Jammu Airport.
• In the vicinity of the tourists.
Came into operation in the year 1976 owned by M/S. SoniHotels Pvt. Ltd.
Later on it was taken over by M/S. Trans Asia Hotels Pvt. Ltd.
They had franchise with Welcome Group. (1980 -1983.)
1st 4 -Star Hotel in Jammu by The Ministry of Tourism , Government of India.
Undergone renovation.
HISTORY
Mission: Feeling at Home while away from Home.
Check-in: 12:00 noon.
Check-out: 12:00 noon.
The hotel is under CCTV coverage.
Services
offered
Safety deposit boxes
WiFifacilities
Doctor on Call
Health club
Beauty Saloon
Outdoor pool
Multi cuisine
Restaurant and Bar
laundry & dry-
cleaning services
Hotel Asia Sripati Katra
LOCATION
Near Bus and Taxi Stand.
Asia The Oasis Resort Patnitop
LOCATION
Situated 4 kms. short of Patnitop on
Jammu - Srinagar National Highway.
Director
(H.S Anand)
Managing director
(R.D Anand)
General Manager
(D.N Chauhan)
Front Office
(Susheel Prashu)
House Keeping
(Manju Khanna)
F&B production
(Naresh Dobral)
F&B services
(C.L Bhatt)
Stores
(D.S Negi)Maintainance
(Laxmi Kant)Accounts
( PradeepBali
Executive Director
(H.D Anand)
Front office House keeping
Food and beverage service Food and beverage production
Headed by-
Susheel
Parshu
Functions
Attends Query Calls.
Attending the Guest and Providing them
necessary Information.
Make Reservations.
Allot the Rooms to the Guests.
Attend Room Service Calls.
Preparations of Date Wise Reservation Charts.
Prepare Guest Bills at the time of CheckOuts.
Handling Complaints & Feed Back.
House keeping
Functions
• Responsible for Cleanliness &
Hygiene of Hotel
• Maintaining the security and
privacy of the guests.
• Room Cleanliness.
• Arrangement of Proper
Toiletries.
• Handling of Guest’s Left
Baggage.
Headed by:
Manju
Khanna
F & B Department
F & B PRODUCTION
F & B SERVICES
F & B
DEPARTMENT
F & B Production
Responsible for Preparation of all kinds of
Food and Beverages served in the hotel.
1 Kitchen is there.
Headed by:
Naresh Dobral
F&B manager
chef
Indian Helpers
Chinese Helpers
continental Helpers
F & B SERVICES
Responsible to Serve all kinds of Food &
Beverages produced.
Serves- Rooms, Restaurant, Coffee Shop,
Bar, Banquets and other Guests as well
Headed by:
CL Bhatt
Yangtse - The Chinese Restaurant( 12:00 pm-12:00 am)
• Ist of its kind in Jammu city is committed
to serve the ultimate delight in authentic
Chinese cuisine (A choice of over 70
mouth watering temptations...) by the
chefs from Darjeeling.
• Yangtse has breathtaking view of
Swimming Pool and lush green Gardens.
Reputations
• The 24 hour coffee shop on
the lobby level has an
appetizing menu featuring
exotic dishes.
Pavilion(Lunch time- 12pm -3pm
Dinner time- 7pm – 11pm)
• The restaurant is known for the
best in Indian, Kashmiri, Chinese
and Continental cuisine. Paneer
Sultani', `Peshawari Gosht’
• After 9 pm a live band give its
musical performance.
Tavern (10am – 11 pm)
• It's a well stocked bar that
overlooks the pool and has an
open terrace for making those
happy hours happier.
• The bar serves all kinds of
international and domestic
beverages and a multitude of
exotic cocktails and mocktails.
Headed by:
Ajay Teshain
Man Power Planning.
Recruitment.
Selection.
Placement & Induction.
Employee Relation.
Training of Employees.
Salary & Wage Administration.
Motivation.
Looking after Health & Safety of Employees.
HR Audit.
Record Keeping.
Grievances Handling.
Manages the Security Department.
Accomodation
• 44 air conditioned Rooms/Suites.
• The Rooms are fitted with ultra modern
Furniture, wooden flooring, LCD, Mini Fridges,
safe deposit lockers.
• Satellite T.V.
• 24 hours rooms service available.
Presidential suite Executive suite
S. Deluxe suites
Tariff: Individual rates (European plan)
Presidential Suite
Rs.8000/-
Executive Suite
Rs.10000/-
Single Room S. Deluxe
Rs.4995/-
Double Room S. Deluxe
Rs.5995/-
Card keys are used for opening and closing room and for lighting system.
Pool plaza Regal room
Crystal roomBar-e-kabab
Pool view
Regal room
Regal Room is ideal for Marriages /
Conferences with a Capacity of 120
persons .
Crystal room
Crystal Room is ideal for Conferences / Kitty Parties with a capacity of 40 persons .
Pool Plaza is adjacent to the Swimming pool is ideal for Marriages / Conferences with a capacity of 120 persons .
Pool plaza
The Open air lush green Lawns
overlooking the swimming pool is ideal for
Dinner / Reception / Marriages with a
capacity of 500 persons.
Bar-e-kabab
Pool View is ideal for Conferences / Kitty Parties with a capacity of 30 persons.
Pool view
References
Hotel’s brouchere
http://www.asiahotelsjammu.com
www.google.com
Thank you!!!!Thank you
ASIA
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