Transcript
Continuous Improvement for Software Testers
- A Case Study
3 March 2010
Farid VaswaniBlog: *http://geek4eva.com/ || Twitter: *http://twitter.com/FVaswani/
University of Auckland
University of Auckland
• New Zealand’s biggest University• 6,000 staff• 35,000 students every year• Multi-million dollar projects – IT and non-IT
ITS – Group Applications• 250 staff in ITS• 50+ staff in Group Applications• Group Applications provides software services
o Development, Integration, Maintenance, etc
Introduction
Flashback - 2007
• Ad-hoc manual testing• Randomly documented test scripts• No tool for recording test results• No specific tool for managing defects• Limited (outsourced) Security testing• No Performance testing• No automated regression testing
Future Plans:2007…
New Technology
More Projects+
Future Projects: 2007 - 2010
• PeopleSoft HR upgrade: 12 months• New CMS implementation (1 main + 25 sub-sites): 24
months• PeopleSoft Campus Solutions Upgrade: 20 months• Research+: 12 months• Syllabus+: 18 months• Hyperion & DSS Star reporting: 9 months• Application for Admission: 12 months• Deliberate Academic Misconduct: 8 months• Expression of Interest (PhD): 9 months• Identity and Access Management: 12 months
Future Infrastructure: 2007 - 2010
• Service Oriented Architecture• Software as a Service (SaaS)• Implement Weblogic Integration• Real-time WLI interfaces• Develop in-house GRAILS and JAVA based web
applications• Data Warehousing
Future Infrastructure
Challenges
• Managing STLC (Software Testing Lifecycle)• Standardised processes• Repeatable and accessible test scripts• Automated regression testing• Performance testing• Security testing• Usability testing
Strategy
SKILLS
PROCES-SES
Strategy
INFRAST-RUCTURE
TOOLS
PEOPLE
Strategy: Processes
• Consulted various other teams and departments.• Development team implemented Agile• Early involvement of QA• Documented and enforced the STLC process• Regular defect reporting• Consistent – Industry standard processes
o that suited our environment
Strategy: People
• Hired additional testerso With technical & development backgroundo Who can write SQL querieso Who can access and understand logso Who had some scripting knowledgeo But at the same time were GOOD testers
Strategy: Skills
• Invested in training peopleo Class trainingo Conferenceso Presentationso ISTQB certification
• Freedom to explore and implement new tools• Learn while you work
Strategy: Tools
• HP Quality Center• HP QuickTest Pro• Jmeter• SoapUI• IBM AppScan• HermesJMS• Enterprise Wiki for knowledge sharing
Strategy: Infrastructure
• Setup a test labo Multiple VMs and Mac machine
Performance testing Compatibility testing Security scans
Strategy
SKILLS
PROCES-SES
Strategy
INFRAST-RUCTURE
TOOLS
PEOPLE
Now – 2010: What are the benefits?
• Documented STLC process• Repeatable and accessible test scripts• Automated regression testing• Performance testing• Security testing• Usability (outsourced)• QA PIR (Post Implementation Review)
o Implement new learning/opportunitieso Continuous improvement
Continuous Improvement
Questions
Continuous Improvement for Software Testers- A Case Study
3 March 2010
Farid VaswaniBlog: *http://geek4eva.com/ || Twitter: *http://twitter.com/FVaswani/
University of Auckland
Thank You
* Disclaimer: All the content shared through these links are my personal views and not of my employer.
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