Ancb sketching library transformation berlin maj 2011 presentation

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Knud Schulz Citizens' and Library Services

Aarhus

Sketching Library Transformation

My Knowledge SpaceANCBerlin May 14th 2011

Knud Schulz• Manager of the Main Library in Aarhus more than 20 years• Librarian and a Master degree of Public Management• Member of the client group• Daily work focus – transforming the Main Library to

“Urban Mediaspace” • ksc@aarhus.dk• www.slideshare.net

Knud Schulz Citizens' and Library Services

Aarhus

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Essential point

“In the knowledge society the public library’s efforts to further enlightenment, education and cultural activity is more important than ever before. Society’s value creation is to an increasing extent based on the citizen’s ability to transform information into knowledge and to use this knowledge to create new value. Due to increased competition, which is a result of the globalization, this value creation becomes even more essential.”

Danish Agency for Libraries and Media 2010

The Public Libraries in the Knowledge Society Knud Schulz

Key factors in the development of the future society

The Libraries offers:• Knowledge• Innovation• Inclusion/or cohesion of the society

Knud Schulz Citizens' and Library Services

Aarhus

Modern library practice and strategies – means that roles

constantly change

Knud Schulz Citizens' and Library Services

Aarhus

RethinkingDo we need to disintegrate the library before

reconstructing it?

The change in society and the way of living are creating new premises for the need of the library

The identity of the human beings are related to and depending on new ways of communication

The digitalization means informations are in your pocket everywhere

Knud Schulz Citizens' and Library Services

Aarhus

What’s Going On In the Libraries?

• The change from “industrial society” libraries to “knowledge society” libraries

• A lot of the routine work is done by the users

• The digital content, the internet and browsers provide more information resources than printed libraries do!

• From book-containers to non-commercial public places supporting people

Knud Schulz Citizens' and Library Services

Aarhus

The strategy for changing

• The need for rethinking the library

• The need for a fusion between physical – virtual

• Focus on development• Bringing new skills into the

library• Promoting learning in the

organization• Force users to dismiss the

book as library brand

Knud Schulz Citizens' and Library Services

Aarhus

The library as a space – in the future?

• The building supports the needs of the users

• The building interacts with the surroundings and environment

• The building acts adaptively

Knud Schulz Citizens' and Library Services

Aarhus

The Change

From

Transactions – loans, search etc.

Virtuel Physical

Relations – new services based on facilitating relational communication

Knud Schulz Citizens' and Library Services

Aarhus

The Innovation Strategy

“..to generate ideas is to be creative; to convert ideas to results is to be innovative. Being innovative in an organized and user-oriented fashion is the essential competitive parameter of the 21st century…”

Steve Jobs, Apple inc.

Knud Schulz Citizens' and Library Services

Aarhus

Users as focal point

• Users are the potentiality of change• Users should be part of the innovation

processes - from the creative phase to testing and realisation

Knud Schulz Citizens' and Library Services

Aarhus

Userdriven process

• From tradition to transcendence – the users deconstruct ”old knowledge” to create new sense

Knud Schulz Citizens' and Library Services

Aarhus

Development Process

Knud Schulz Citizens' and Library Services

Aarhus

User driven innovation

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Transformation Lab

• The entrance – the former place for controlling the users

• 2-300 m2• New projects every 5-6 month• Bringing the traditional work

fields of the library into the LAB• Developing new support of the

users – depending on the room, the media, the connectivity and the competencies

Knud Schulz Citizens' and Library Services

Aarhus

FictionLAB

NewsLAB

MusicLAB

ExhibitionLAB

DemocracyLAB

The Square

Knud Schulz Citizens' and Library Services

Aarhus

LiteratureLAB

Knud Schulz Citizens' and Library Services

Aarhus

iFloor – interactivity between people

• Social interactivity in the library space

• User to user to staff• Interactivity depends on

the body • communication through

– Mobile– SMS– PC

• Informal - Competition• Funny

Knud Schulz Citizens' and Library Services

Aarhus

iFloor

Knud Schulz Citizens' and Library Services

Aarhus

NewsLAB

Knud Schulz Citizens' and Library Services

Aarhus

Robots

• Eye catcher• Social interactivity• Communication inside

and outside the library• Interactivity• Learning

communication

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Teknomorfose - ExhibitionLAB

Knud Schulz Citizens' and Library Services

Aarhus

The Square

Knud Schulz Citizens' and Library Services

Aarhus

The Children’s Interactive Library – from project to prototype

Knud Schulz Citizens' and Library Services

Aarhus

Why the Children’s Interactive Library??

The Children’s library 2005

Knud Schulz Citizens' and Library Services

Aarhus

Children’s participation • Users• Design sessions• Metaphorical

starting points• Etnoraids

Knud Schulz Citizens' and Library Services

Aarhus

Subject Browsing - Story Surfer

Knud Schulz Citizens' and Library Services

Aarhus

Interaction at the Table

Knud Schulz Citizens' and Library Services

Aarhus

Local history - balloon voyage

• Reading aloud original text containing local history

• Old films converted to digital formats• RFID technology

The Public Libraries in the Knowledge Society Knud Schulz

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Four room model(Associate professor Henrik Jochumsen and others)

The Public Libraries in the Knowledge Society Knud Schulz

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Inspiration space

• The space for meaningful experiences that is to say experiences that move us

• The space should open up to the irrational, emotional and chaotic by communicating a diversion of aesthetic experiences.

• This can happen through storytelling or other artistic expressions within all kinds of media, cultural forms and genres.

• The inspiration space should make the user want to move beyond the usual choices and to come back.

• The library space in itself may also be an experience and work as a stage for events and cultural arrangements.

• The inspiration space especially supports realisation (cognition)/experience and innovation.

individual concentration

Music

digital media

Inspiration

events

appearance

book clubs

picture book

reading aloud

staging

The Public Libraries in the Knowledge Society Knud Schulz

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Four room model

The Public Libraries in the Knowledge Society Knud Schulz

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Learning space

• Space where children, young people and adults can experience and explore the world and thus strengthen their competences and possibilities through free and easy access to information and knowledge

• Learning is seen as a dialogue oriented process that is based on the users’ own experiences and their wishes to define their own learning needs

• Often takes place in informal settings which do not have learning as the goal – learning happens through play, music and many other activities

• Should meet the needs of especially young people for a more experience oriented learning through the development of playful, interactive and social learning methods.

• Learning is strengthened through the use of homework cafes, study places, open courses and experiment areas.

• The learning space especially supports realisation (cognition)/experience and empowerment.

teaching

courses

informal learning

consultations

one to one

homework cafe

guidance

access to knowledge

selfservice

The Public Libraries in the Knowledge Society Knud Schulz

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Four room model

The Public Libraries in the Knowledge Society Knud Schulz

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Meeting space

• An open, public space where citizens as a third space between home and work can meet others who are both as themselves and different from themselves

• Arenaes, where you can meet other people with different interests and values and encounter opinions that challenge you through discussions and debate, are necessary

• In the meeting space both non-committal, random encounters can take place through lounge décor with newspapers and café atmosphere as well as more organised meetings

• This can take place both live and on the Internet in chatgroups, blogs or other social media.

• The meeting space especially supports empowerment and engagement

meetings

lectures

discussions

debates

politics

being together

The Public Libraries in the Knowledge Society Knud Schulz

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Four room model

The Public Libraries in the Knowledge Society Knud Schulz

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Performative space

• Users can interact with others for inspiration to create new creative expressions in the encounter with art and culture

• Users can get access to tools that support their creative expressions through interactive games and writing-, sound- and video-workshops

• The users can also get support in their creative expressions through workshops with professional artists, designers, multimedia developers etc.

• Can act as a platform for communication by publishing and distributing the work and products of the users and by giving access to stages where users can perform and express themselves.

• The performative space especially supports engagement and innovation.

writing workshops

experiment

edutainment

Workshops

playing

gaming

gaming

Knud Schulz Citizens' and Library Services

Aarhus

MEDIASPACE- rethinking library and space

Knud Schulz Citizens' and Library Services

Aarhus

The Vision

• A unique space for co-operation

• A place for dialogue, knowledge, ideas and inspiration

• An open and informal learning space

• A unique place for children

People is key factor

Knud Schulz Citizens' and Library Services

Aarhus

The Multimedia House – a building of many talents

An attractive building ofinternational quality• A new main library• Citizens’ Services• Partners and networks

Total area: 18.000 square metres + 10.000 optional (partners renting)

800 meters harbour front1000 car parking, tramp stopLight-rail stop Funding app. 200 mill. €Opening 2014/2015

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

partnership

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Rethinking the Physical Library

• ‘Self-service’ the traditional library routines • Support the user needs by using

pervasive technologies • Facilitate the users’s ownership • Redesign the library• Merge the digital and the physical library

What is the concept of the new Library

• Transform the library from branding a building housing books to a building supporting and interacting with userneeds

Knud Schulz Citizens' and Library Services

Aarhus

Knud Schulz Citizens' and Library Services

Aarhus

Welcome

Thank you for listening

I’ll look forward to visit the new urban space and Berlin Library

Knud Schulz Citizens' and Library Services

Aarhus

A trip ?

Knud Schulz Citizens' and Library Services

Aarhus

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