AmFam Presentation at the Chief Data Officer Forum - Examining the role of the Chief Data Officer
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Enterprise Data Management & Governance
2
August 2012
Definitions
Strategy
Strategy
BA/ETL
BA/ETL
BA/ETL
BA/ETL
DataDictionary
DataDictionary
DataDictionary
MDMBA/ETL
Critical Needs:
1. Improve analytic capabilities withinthe business to drive information innovation
2. Develop standards for managing data throughout its lifecycle
3. Drive technology investments to efficiently manage data and monitor its quality
4. Invest in dedicated resources to effectively manage data
3
August 2013
BIG BANG
Based on DAMA-DMBOK Framework, © 2008 DAMA International
4
Organizational Change
1. New Group: Enterprise Data Management
2. Situated in the Business rather than I/S structure to build business focus
3. Focused on management of data as a corporate asset/risk
5
EDM Structure
August 2013
Experienced professional hired to centralize data management practices
Data Governance & Quality Manager
Data Program Manager
Enterprise Data Strategy Manager
Based on DAMA-DMBOK Framework, © 2008 DAMA International
Business Data Analysis Metadata & Reference Data
Data PMOData Strategy Reporting & AnalyticsCOE
Data GovernanceData Quality
EDM Goals• Focus on disciplines requiring strong business influence and oversight
• Build out the capabilities that had the greatest impact on the Data Assets program
• Focus on disciplines that deliver best value to business and IS partners
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Data Governance and Data Quality
2014 Accomplishments
Data Governance
• Policies - Ownership & Roles, Data Quality, Security, Information Lifecycle Management
• Data Domain & Sub Domain structure created
• Regular meetings - Data Stewards, Managing Data Stewards, Executive Data Council
Data Quality
• Data Quality Tool and Framework
• Tool process and standards
• Data Quality scorecards
• Critical Data Element (CDE) standards/guidelines
Project Support
Enterprise Data Management
Metadata & Reference Data
Business Data Analysis
Data Analytics & Reporting COE
Data Governance & Quality
Data Program Management
Enterprise Data Strategy
• Established DG/DQ policies and reporting metrics for the quarterly dashboard.
• Implemented Data Quality tools and processes to establish comprehensive data quality assessment and correction on an ongoing basis.
• Reduced program risk through increased business data ownership and engagement in support of data initiatives
• Increased business confidence in the veracity and reliability of critical data elements (CDEs)
Benefits 2014 Highlights
Data Governance - Establish a framework of policies, standards, processes and compliance monitoring to ensure high quality, available data.
Data Quality - Ensure the suitability of data for its intended business use and reduce data remediation costs by identifying data quality issues.
7
Metadata & Reference Data
2014 Accomplishments
MetaCenter Implementation
Common Business Vocabulary
Reference Data Management Strategy
Sensitive Data Inventory
Other:
• Project Support
• Business Data Model
Enterprise Data Management
Metadata & Reference Data
Business Data Analysis
Data Analytics & Reporting COE
Data Governance & Quality
Data Program Management
Enterprise Data Strategy
• Implemented metadata repository and supporting processes required to capture relevant business and technical metadata.
• Provided business access to critical metadata such as data models, data definitions, data flows, data quality profiling results
• Transparency and access to critical data requirements and content to enhance business trust through understandable, auditable, and traceable content.
• Standardized business definitions adopted for critical data elements
• Greater collaboration and shared understanding of business term definitions across AmFam
• Savings in development estimates.
Benefits 2014 Summary
Metadata - Capture and manage business and technical metadata across data sources to enhance business trust in data.Reference Data - Enable consistent usage/application of reference data to support data quality.
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User count Training & EducationTraining Labs: 10User Trained: 115Demos: 71Demos Participants: 327 +
Metadata Sources coming soon:• BI Tool• Financial BI Tool• Additional RDBMs connector
ETL Mappings
15,632
Common Business VocabularyDG Approved: 781Ongoing Review: 1046
Cataloged Enterprise Reports 47
Total # of Bi-Weekly logins
Cataloged External Glossaries
Sixty Five
No. of Schemas Data Models:
508
09/15 - 09/28
09/29 - 10/12
10/13 - 10/26
10/27 - 11/09
11/10 - 11/23
11/24 - 12/7
12/8 - 12/21
12/22 - 01/04
01/05 - 01/18
01/19 - 02/01
02/02 - 02/15
02/16 - 03/01
03/02 - 03/15
03/16 - 03/29
0
500
1000
1500
Enterprise Data Management
Metadata & Reference Data
Business Data Analysis
Data Analytics & Reporting COE
Data Governance & Quality
Data Program Management
Enterprise Data Strategy
Metadata Metrics as of 3/29/15
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