African Culture (Cross-cultural Communication in Business)

APRESENTATION

ON

CROSS CULTURAL COMMUNICATION

A F R I C ABY

ARKANTOS – Group no.8

NAME IDKHAN TANJEEL AHMED 100322

SYNTHIA ISLAM 100329

MD. ZAYED IQBAL 100330

SADIA JANNAT 100331

MD. ABDULLAH-AL-MAHMUD 100355

What Cross Cultural Communication is?

Communicating Across Different Cultures.

Removing Misinterpretation Successful International Business Deals Respecting Other Cultures

Languages Spoken

AFRO-ASIATIC

NILO-SAHARAN

NIGER-CONGO

KHOISAN

Verbal Communication

Unfamiliar with double-verbal words

Unfamiliar with Phrases

Prefer speaking and listening Plain English

Use Humor as a tension releaser

Verbal Communication

Use the First name instead of the Surname

Use Formal Titles only at Academic Circles

Love to hear Success Stories

Intimates with Personal Questions

Non-Verbal CommunicationAppearance:

Generally Wears Western Formal Dress

Like to Dress Well in Public

Traditional Formal Dress are, Comfortable Gowns Hats

Formal Traditional Gowns

Formal Traditional Gowns

Formal Traditional Hats

Non-Verbal CommunicationBehavior:

Corporate hospitality should not be overdone

Do not Present Gifts with the Left Hand

Business meeting will be held upon the time of Lunch or Dinner

White African like Grills at Meals

Often not Hesitate to say “NO”

Smiling indicates the weakness.

Non-Verbal CommunicationCommunicate:

The handshake is the most common greeting

Appointments should be made starting at 9 a.m.

Africans are very casual in their business dealings

Business cards have no formal exchange protocol

Like to do Back Slapping and Firm Handshakes (Often Lengthy)

Non-Verbal CommunicationTime Maintenance:

Time is more formal for White-Africans

Black-Africans Do things at a slower pace

The Do’s with an African

DO include deadline date in contract

DO maintain eye-contact all the time (specially when shaking hands)

DO dress conservatively, particularly for initial meetings with new business associates.

The DON’T’s with an African

DON’T raise your voice or interrupt whilst your African counterparts are speaking

DON’T be surprised if your African business colleagues ask personal questions

DON’T show impatience towards decision making

THANK YOU