ACM Information Systems

ACM Information Systems

SIG Leader Orientation

Sunday, October 25, 2009

ACM Information Systems2 Penn Plaza, New York, NY 10121

Wayne Graves Director of IS 212-626-0575 graves@acm.org

Liliana Cintron Administrative Assistant 212-626-0568 cintron@acm.org

Robert Okajima Associate Director 212-626-0576 okajima@acm.org

Asad Ali Database Developer 212-626-0577 ali@acm.org

Chris Guccio Senior Programmer Analyst 212-626-0571 guccio@acm.org

Haritini Kanthou Applications Developer 212-626-0572 kanthou@acm.org

Philip Wojcik Web Developer 212-626-0574 philip.wojcik@acm.org

Adam Greenberg Senior Systems Analyst 212-626-0573 greenberg@acm.org

Carol Wierzbicki Web Content Manager 212-626-0662 wierzbicki@acm.org

Orlando Bovell Technical Support Specialist 212-626-0579 bovell@acm.org

ACM Information Systems

24 x 7 Monitoring & SupportHeadquarters Staff

ACM Information Systems

24 x 7 Monitoring & SupportHeadquarters Staff

SUPPORT Technical requests, questions and comments. ishelpdesk@acm.org

EMERGENCY In case of emergency, IS staff will be paged. urgent@acm.org

Chapters ACM Chapters Coordinator local_activities@acm.org

Member Services

Member Services Support acmhelp@acm.org

ACM Information Systems

(Verizon Premium Data Center)Data Center

24x7 staffed facility Managed Firewall Network / System Monitoring Fully redundant environment

ACM Information Systems

(Verizon Premium Data Center)Data Center

ACM Information Systems

(Verizon Premium Data Center)Data Center

ACM Network Topology

LEGEND

- Verizon Frame Relay POP

- Verizon provided & managed Cisco Router

- Verizon Managed Router/Switch

- PIP Provider Edge (PE) Router

FR PVC - Verizon Frame Relay PVC

PIP PVC - Verizon Frame Relay PVC to PIP

Verizon MSO - Cary, NC Management Domain 4

ASN 65535

Networks 146.170.67.17 / 32159.24.7.160 / 27159.24.76.0 / 26

BG

P A

SN

655

35

BG

P A

SN

655

35

MWAN / MLAN MSO Management PVCscayd04-dr02 (Primary) S1.270 - 192.168.179.5 /30cayd04-dr01 (Secondary) S1.270 - S0.21 - 192.168.179.1 /30

MSO PVC

Cisco 1721

W0A99683

W0C35626

MSO

PVC

FR

FR

afcm-carteret-642471 – 1721 RouterS0.21 - 192.168.179.2 /30S0.80 - 192.168.179.6 /30interface FastEthernet0 ip address 192.168.179.129 255.255.255.128

UUNet Internet

PS =15 MbpsPrimary

Verizon Option 1 FR

W0N60393PS = 64Kbps

W0R06937PS = 150MBPS

BGP 64584

Managed WAN and LAN Services – Full

PS =15 MbpsSecondary

FR

ANDA

7200VXR

PSTN 732-634-1329

PSTN 212-868-5716

DigiServer

afcm-newyork-642467Stackable switch 1 VLAN 1 IP = 192.168.179.131

2 Penn Plaza – Network Room

Stackable switch 2

ANDA

DigiServer

VZB Managed & Administered Firewall63.118.7.7 / 2463.118.7.8 / 24

Verizon Business - IPCT – Sugarland TX will do the initial installation and configuration of switches, firewalls, and VoIP phones. IPCT will receive trouble tickets for VoIP service problems. Customer supports move, add, change activity.

3560 - 48

3560 - 48

3560 - 24

3560 - 24

VLAN 3 for 96 VoIP Phonestbd / xx

Location:2 Penn Plaza - NYC, NY

3750 - 48

Stackable switch 2

afcm-carteret-642469Stackable switch 1 VLAN 1 IP = 192.168.179.130

Stackable switch 3

Stackable switch 2

GigE 0/3 - 63.118.7.1 / 24

GigE 1/

0/50 –

VLAN2

GigE 2/0/52 – VLAN2

GigE 03 - 63.118.7.2 / 24 HSRP VIP - 63.118.7.3 / 24

GigE 1/0/52 – VLAN2

GigE 2/0/50 – VLAN2

Carteret, NJ

NYC, NY

Verizon Business VoI P Solution

Verizon Business MI DA

VLAN 4 Networks199.222.69.0 / 24199.222.74.0 / 2463.81.77.0 / 24

VZ Managed PIX 525

GigE 1/0/46 – VLAN2

7200VXR

VLAN 4 Networks199.222.69.0 / 24199.222.74.0 / 2463.81.77.0 / 24

switchport trunk encapsulation dot1q

GigE 2/0/3 – VLAN4

GigE 2/0/48 – VLAN2

Public NAT Network63.118.7.xxx / 24

MP

LE

VLAN 2 - DF GW = 63.118.7.3 VLAN 2 - Penn Plaza 100 work stationsVLAN 4 - Proposed DF GW = new Pix FW in Carteret VLAN4 - RFC 1918 Private IP spaceVLAN 4 - IS Dept with 10 Private IP addresses

afcm-newyork2-tbdStackable switch 1 VLAN 1 IP = 192.168.179.132

2 Penn Plaza – IT Room3750 - 48

Port 2Port 3

Port 4Port 5

Con 0

Con 0

Con 0

Con 0

GigabitE - 1/0/52

trunk encapsulation dot1q

GigabitE 2/0/49

32 Gbps StackWise Cable

32 Gbps StackWise Cable

Port 1

32 Gbps StackWise Cable 32 Gbps

StackWise Cable

3750 - 48

3750 - 48

Gig

abitE

-1/

0/51

GigabitE - 2/0/51switchport trunk encapsulation dot1qswitchport mode trunkNo cable connected

Gig

abitE

-1/

0/51

trun

k en

caps

ulat

ion

dot1

q

Port 3

Port 2

Port 4

Port 5

Con 0

Con 0

Con 0Con 0

GigE ???GigE ???

GigabitE - 2/0/32

GigabitE - 2/0/51switchport trunk encapsulation dot1qswitchport mode trunkNo cable connected

ACM Information Systems

Monitoring

Performance and Availability Monitoring (AlertSite)

24x7 monitoring 11 monitoring locations Site availability Transaction throughput Threshold notification Web-based reporting

ACM Information Systems

Systems Support, Development, and Services

Headquarters Business Systems

LAN and Desktop Support Membership, Subscription System Financial System Conference Management System Conference Credit Card Processing

ACM Information Systems

Systems Support, Development, and Services

Online Systems

www.acm.org Digital Library Guide to Computing Literature Professional Development Center ACM/SIG Join and Renewal Forms Multimedia Center ACM Career and Job Center

ACM Information Systems

Systems Support, Development, and Services

Online Systems (cont’d)

Financial Management Reporting Conference Calendar Local Activities Calendar Call for Papers Calendar Spam and Virus Filtering

(Google Postini Services) Chapters Administrative Interface

ACM Information Systems

Systems Support, Development, and Services

Online Services

Domain Name Service (DNS) Centralized Domain Registration E-Mail Forwarding Mailing Lists Web Hosting

ACM Information Systems

Systems Support, Development, and Services

Online Services (cont’d)

Wiki (MediaWiki, MoinMoin) Blog (Moveable Type, Wordpress) Search Engine (Google Search Appliance) Website Statistics (Scholarly IQ) TIP Service Membership Authorization Mailing Labels

ACM Information Systems

Web Hosting

Virtual Hosting (signame.org) http://www.acm.org/signame

redirects to

http://www.signame.org

e.g., http://www.acm.org/sigmod redirects to

http://www.sigmod.org MySQL, PHP, JSP, Plone

SAVVY – Content Management System

ACM Information Systems

myACM

Centralized information management

Discovery of benefits and functionality

Single Login

ACM Information Systems

Mailing Lists

SIG Member Lists: Members are automatically placed on these lists and sent a welcome message. signame-members@acm.org e.g., sigmobile-members@acm.org

E-Mail List Management Open / Closed Lists Moderated / Edited Archived to a web interface Many more features

ACM Information Systems

Mailing Lists – Chapters

Chapter Members’ Lists: chaptername-members@acm.org

e.g., sigchi-spain-members@acm.org

Chapter Officers’ Lists: chaptername-officers@acm.org e.g., sigchi-spain-officers@acm.org

Chapter Leaders’ List: chapter-leaders@acm.org

ACM Information Systems

Email Forwarding

Permanent Email Address yourname@acm.org Point your forwarding address to your current email address.

350,000+ deliveries / day

ACM Information Systems

Spam and Virus Filtering – Google Postini Services

Member configurable Spam and Virus filtering Service levels:

Tag-and-forward Quarantine Quarantine spam, delete virus mail

Filters can be turned on or off individually Members can be notified of quarantined messages

1,000,000+ spam/virus messages blocked/day

ACM Information Systems

Systems Support, Development, and Services

Permanent, personalized URL http://member.acm.org/~yourname

You tailor the information displayed Your ACM affiliation is shown You can enter an active link to your home page Turn on redirection and the page will be automatically Redirect it to the URL you enter

ACM Information Systems

Statistical Reporting – Scholarly IQ

DL/Publication reporting COUNTER compliant

Overall website reporting Web-based reporting tool

ACM Information Systems

Digital Library

A searchable and browsable collection of all articles ever published by ACM. Author Pages Electronic Data Feeds

ACM Information Systems

Digital Library

Advanced Search Guided Navigation Sub-Collection Searches (within a particular SIG) Upcoming Conferences Binders / User Agents Reviews

Table of Contents Service Forward and Reverse references Exportable formats Search results in XML Links to online book sellers SFX Integration Federated search participation

Value-added Services

ACM Information Systems

Digital Library

Shortcut URLs SIGs e.g., http://portal.acm.org/sigmod

Newsletters

e.g., http://portal.acm.org/sigmod/newsletter http://portal.acm.org/sigmod/newsletter/current http://portal.acm.org/sigmod/newsletter/archive

Proceedings e.g., http://portal.acm.org/proceedings/kdd http://portal.acm.org/proceedings/kdd/current http://portal.acm.org/proceedings/kdd/archive

ACM Information Systems

Digital Library work in process …

Revamping “look and feel”

New DL Logo

New layout, Ajax controls

Interactive Features (tagging, commenting …)

Phase out of “Portal”

Institutional Pages

Enhancements to Author Pages

ACM Information Systems

ACM Information SystemsOctober 25, 2009