Access to Registry of Motor Vehicle Services at some AAA ......53.203 MA (0115). AGA Service Company (dba Allianz Global Assistance) is the licensed producer and administrator for

Dear Member,

As a AAA Member, you belong to one of the largest membership organizations in the world. AAA has served members since 1901, and our number one priority continues to be high-quality, personal service. Today, there are more than 60 million members served in the U.S. and Canada.

AAA Membership is an excellent value. It's great to belong! Membership provides trusted emergency roadside service, but also many other automotive services, a full service travel agency, complete auto travel planning, top quality financial and insurance services, and exclusive AAA Member discounts. Take advantage of all these benefits - or even just a few -and your membership more than pays for itself!

This Member Handbook is intended to help you take full advantage of the security, service and savings your AAA Membership provides. Read it over - then keep it handy for easy reference. Any time you need to reach us just visit a branch, call us, or visit AAA.com.

Thank you for the opportunity to serve you!

Sincerely,

�� President and CEO

If you have a question about your benefits or wish to share your comments with us, we want to hear from you!

Call us 24 hours a day:

413-785-1381

Content ef AAA Member Handbook is subject t,o change as AAA policies and procedures come under review during the normal course ef business. For the nwst up-to-date membership information, visit AAA.com/Membership. AAA has the right t,o terminate membership due t,o abuse, violation of rules or improper behavior toward our employees and rontracf-Ors.

2021

Access to Registry of Motor Vehicle Services at some AAA locations

2021

1,500 Hertz Gold Rewards BonusPoints

Insurance benefits underwritten by BCS Insurance Company under Form No. Policy 53.203 MA (0115). AGA Service Company (dba Allianz Global Assistance) is the licensed producer and administrator for this plan. for a full description of terms, conditions, and exclusions visit AAA.com

AAA Plus, AAA Premier, and RV/Motorcycle benefits begin 10 days after the receipt of membership dues. For complete Premier Membership benefits see page 20 of the handbook.

2021 2021

750 Hertz Gold Rewards Bonus Points 750 Hertz Gold Rewards Bonus Points

$700** $200**

* See page 20 of this handbook for a full listing of AAA Premier Benefits.

Trip ProtectionTravel at ease anywhere in the world with affordable trip protection and baggage insurance through Allianz Global Assistance using your exclusive AAA Member plans.

the retail price. Discounted concert, theater, attraction and sporting event tickets available in branches and online. Local cinema ticketsare also available. AAA Premier members save 5% more. See page 21 for details.

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As a AAA member, you receive preferred member rates on all CD terms, IRA CD terms and Online Savings Accounts, along with competitive rates on Money Market Accounts. Enjoy the benefits of easy account management online or with the Discover Bank mobile banking app, deposits that are FDIC insured up to the maximum allowed by law and 24/ 7 U.S. based Banking Specialists ready to assist you.

As a AAA member, you receive preferred member rates on all CD terms, IRA CD terms and Online Savings Accounts, along with competitive rates on Money Market Accounts. Enjoy the benefits of easy account management online or with the Discover Bank mobile banking app, deposits that are FDIC insured up to the maximum allowed by law and 24/7 U.S. based Banking Specialists ready to assist you. To discover the AAA difference in high-yield savings accounts, visit AAA.com/Deposits or call 1-888-728-3230. Rates are subject to change daily Deposit accounts offered by Discover FDIC.

All RMV Transactions are by appointment only at theses AAA locations and can booked online at www.AAA.com/appointments.

AAA Greenfield,

AAA e-club. Sign up at AAA.com/email or call 413-785-1381 and provide your email to an associate.

card will be accepted by any independent contract facility for

the member for unpaid services, including a returned check fee when

Free Notary ServiceAs an added convenience, AAA offers free notary service in many office locations for members requiring the notarization of official documents. To confirm availability or to make an appointment call 1-423-785-1381. Notary services are not available on Saturdays.

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efficiency in responding to other members'needs and ensure the call does not count against your membership.

Your Club strives to secure reliable, competent garages. However, AAA affiliated service facilities are under contract with the Club to perform such services as the Club shall offer and are not agents of the Club, nor is the Club an agent for any affiliated facility.

• Not able to present valid License or ID.

• Service to non-members or when a member is not present when when the vehicle breaks down, except in extenuating circumstances.

comments. Please call our offices at 1-413-785-1381 or write our club offices at the address below.

home. If your trip is interrupted due to a covered accident, mechanical breakdown, car theft,

and Baggage Benefits

TRAVEL PROTECTIONThis is a not a reimbursable expense.

unexpected covered illness or injury, natural

you can be reimbursed up to $500 to help you get your car back home if an unexpected covered illness or injury prevents you from completing your trip.

*Terms, conditions, and exclusions apply. Insurance benefits underwritten by BCS Insurance Company under Form No. Policy 53.203 MA (0115). AGA Service Company (dba Allianz Global Assistance) is the licensed producer and administrator for this plan. for a full description of terms, conditions, and exclusions visit AAA.com

which may include meals and accommodations; and

There's also up to $500 of protection if your Baggage is

PV6051F Rev 2/20

For great hotel rates, visit AAA.com/Travel, call 866-AAA-SAVE

or contact your AAA Office