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@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 1
The continuous culture
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 2
Head of Software development at ANVA
Former head of IT at Klaverblad
Business background
Managing since 2005
@kimvanwilgen
nl.linkedin.com/kimvanwilgen
kimvanwilgen@gmail.com
www.kimvanwilgen.com
About me
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 3
The continuous culture
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 4
Insurance company
Service provider
Wholesale
Agents
ANVAInsurtech company for the Netherlands
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@kimvanwilgen | www.kimvanwilgen.nl
Being innovative
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Change is coming faster
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We need to speed up
From: First, break IT, Mulesoft
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The growth of generic manufacturers anddistributors and the widespread availibility of cloud services mean that barriers to entry have collapsed in many industries. Thanks tolow barriers to entry, new ways of organizingbusiness are emerging almost daily.Gerald F. Davis
The vanishing American
corporation
75% drop in time of existence
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Imitation barriers have collapsed too though…
Failure innovators
47%
Failure imitators
8%
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Having 5 or more solutions will raise theprobability of success by 50%
Being innovative
@aahoogendoorn | www.ditisagile.nlDesigning, developing, testing and deploying microservices 14
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Being slower
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Project failure
Failure
Negative ROI
Major changes
IT PROJECT RESULTS
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Agile IT in the UK is facing a hidden crisis – 12% of Agile projects are failing completely
Chris Porter,
CTO, 6point6
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IT complexityFailure at scale
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“Have you ever seen what many teenagers teach to parrots? What do you expect? So this was an experiment after all, but about people, or even about the common sense of computer programmers.”
Nello Cristianini,
AI prof at Bristol university
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The continuouscultureExperimental innovation
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Software development is complex
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Managing costs under complexity
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Complex problems are explored
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Complex problems are continuously exploredThere is no end to trying and learning
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Software development is innovative
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Innovation is exploration
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Innovation is not an epiphany, it’s exploration
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To satisfy the customer through early and continuous delivery of valuable software
Agile manifesto
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Small projects vs. Large projects
From: the Chaos manifesto 2013, The Standish group
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Adopting a continuousculture
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Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 34
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 35
Continuous delivery
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
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If agile was the opening act, continuous delivery is the headliner.
Kurt Bittner, Forrester
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Continuous Delivery (CD) is a set of practices and principles in software engineering aimed at, building, testing, and releasing software, faster and more frequently. These principles help reduce the cost, time and risk of deliveringchanges, and ultimately value, to customers by allowing for more incremental changes to applications in production.Wikipedia, 2017
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Shopping list forcontinuous delivery
Continuous integration
Agile way of working
Build pipelines
Code review
Quality metrics
Automated testing
Provisioning / containerization
Issue tracking
Monitoring
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Recipe to deliver continuous delivery
Dev Staging Test
Integration Acceptance Production
Dev Staging Test
For each component
Full landscapeDev Staging Test Manual
Dev Staging Test Manual
IntegrationScenario / UI testing
Acceptance Production
Add tests and metrics
Add monitoring
Add reviews
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Recipe to deliver continuous delivery
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Build status
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Monitoring in productionInstant response and proactive support
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Static analysisKnowing quality
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Peer reviews
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Auditing
No more code audits
Everything in version control
Testset change approvals
Enforced peer reviews
Green goes to production
Approvals in workflow
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Regulatory conformity by design
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Agile product development
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
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Extensive planning
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Red smileys
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And red sprints
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Portfolio board
Minimize effort
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Portfolio board
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Continuous (rapid) prototyping
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Start looking at results
Antipatterns
• Complexity through LOC
or cyclomatic complexity
• Adaptability through test
coverage
• Speed of delivery through
story points
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Product vision and concept details
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Product vision in an hour
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Business IT antipatterns
Fallback plans
Manual Acceptance Testing
Education for users
User documentation
Communication about
releases
@kimvanwilgen66
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No dependencies
Loosely coupled
Low entry and exit barriers
Less contract negotiation
More collaboration
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Data-driven decision making: A/B testing
13% increase
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Data-driven decision making: A/B testing
439% increase
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Learning organisation
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 73
Failure is an inevitable part of innovation
Jeff DeGraff, Dean of innovation at Michigan University
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Growth mindset
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Discover together and celebrate new knowledgeLearn to explore
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Academy, workshops, hackatons
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Continuous learningImprovement using lean
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Agile HR
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
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Developer cultureIs more than pingpong
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Learning, innovating and creating
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FeedforwardIntegration with each iteration for continuous flow
Stakeholder inputFor acceptance and selfcritism
Feedback forimprovement of the team
Supportive feedback for help with patternsor goals
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@kimvanwilgen | www.kimvanwilgen.nlThe continuous culture 83
Autonomous teams
Continuousculture
Continuousdelivery
Agile product development
Learning organisation
Agile HR
Autonomousteams
Microservices
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The creative power of constructive conflictInnovation happens when different perspectives clash. This is uncomfortable in it’s nature.
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ConclusionIt’s worth the struggle
From: Puppet labs State of DevOps report 2016
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ConclusionContinuous culture to enable the exploration of value
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