20120712_guide Kpi Crbt and Smsc Report
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KPI REPORTS DESCRIPTION: SMSC / CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
Table of Contents
Overview ....................................................................................................................................................... 1
1. KPI CRBT REPORTS .......................................................................................................................... 1
2.1. CAPACITY ................................................................................................................................... 2
2.2. NETWORK QUALITY .............................................................................................................. 13
2. KPI SMSC REPORTS ........................................................................................................................ 15
1.1. CAPACITY ................................................................................................................................. 15
1.2. PERFORMANCE ....................................................................................................................... 18
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
1 | P a g e
Overview
Key Performance Indicators
Key Performance Indicators (KPIs) is a key for organizations understand how well they are
performing in relation to their strategic goals and objectives. It also involves the understanding
for stakeholders.
1. KPI CRBT REPORTS
The KPI CRBT reports into two parts:
The capacity: that is possible to monitor the capacity of the CBRT system, and
The Network Quality: that is possible to get the quality of the network in terms of calls.
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
2 | P a g e
2.1. CAPACITY
In the capacity we find five parameters:
Register subscribers in day (subs)
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
3 | P a g e
Deregister subscribers in day (subs)
Total tone download in day (times)
Total subscribers (subs)
CAPS peak in BH
Subs utilization (%)
CAPS utilization (%)
CPU (%), Memory Ratio, CPU_CCU/CSU(%) of boards
To get the
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
4 | P a g e
Register subscribers in day (subs)
Deregister subscribers in day (subs)
Total tone download in day (times)
Total subscribers (subs)
Go to http://10.229.110.200/ and click in Report link of [CRBT] as below
Login to the system report
Username/password: nocmvt/nocmvt
Click in the report as below
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
5 | P a g e
a) Register/ Deregister subscribers in day (subs),
Proceed as the figure below, and generate the tables:
b) Total subscribers (subs)
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
6 | P a g e
After generate the table, choose the
For Total tone download in day (times)
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
7 | P a g e
CAPS (Call Attempt per second) peak in BH
To get the CAPS peak, we have to go to the HUAWEI URP Performance Management
System.
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
8 | P a g e
Login
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
9 | P a g e
Operator Name/Password: nocmvt/Nocmovitel123
(2) from the (1). In the next step we choose the Time
type, Start and End Time, as showed in the Figure below.
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
10 | P a g e
After that the system generates the table below.
Right click on the table to Save it as name
Use to get the CAPS
CPU (%), Memory Ratio (%), CPU_CCU/CSU(%) of boards
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
11 | P a g e
The CPU and Memory Ratio for
Portal 1
Portal 2
USDP 1
USDP 2
DB1A
DB1B
CTI1
CTI2
VXML1
VXML2
UI 1
We get by accessing to the I2000
User Name/Password: nocmov/vasocs123
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
12 | P a g e
Go to the menu choosing the . Expand the
correspondent parameter (CPU or Memory Ratio) and by right click in the corresponding area
choosing the option (2) as the Figure below.
New windows will open, so we have to (1) to choose the Data
Setting(2). After choosing the Start and End date (for one day we choose from 00:00Hr to
23:00Hr) we (3) the data.
Right click, as showed bellow and save with filename < CPU_CCU_Usage.csv >
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
13 | P a g e
For Memory Ratio follow as the same but choose first in
menu. Save it with filename < VAS_MEM.csv >
Use the < CPUandMEM_UsageMACRO.xlsx > macro to get the data.
2.2. NETWORK QUALITY
To the NETWORK QUALITY we get the ratio between Call Connected (times) and Call
Attempt (times) for all Movitel MSCs (MSMP01, MSNP01, MSNP02) to get the quality of all
Network. These parameters are:
Call Attempt (times)
Call Connected (times)
Login to the HUAWEI URP Performance Management System and (2) from the < MSC_Direction >. Choose the Time type, Start and End Time, as
explained above.
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
14 | P a g e
Right click on the table to save it. Open the < crbtDIRECTION_MACRO.xlsx> file
and copy all sheet to the < CALL DIRECTION> worksheet tab. In the
worksheet tab you can get the call direction for all MSCs.
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
15 | P a g e
2. KPI SMSC REPORTS
The KPI SMSC reports in Movitel are composed by two parts:
The capacity: that is possible to monitor the capacity of the SMSC system, and
The Performance: that measures the system performance
1.1. CAPACITY
In the capacity we find five parameters:
MO (traffic in BH - SMS/second);
MT (traffic in BH - SMS/second);
CPU (%);
Memory Usage;
SMs in the cacheDeamon;
MO / MO license (%);
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
16 | P a g e
MT / MT license (%).
To get these parameters we go to the SMSC web interface accessed by address:
10.229.110.10:28080
In the tab (1) choose the (2) Menu and then the (3).
In the KPI Report tag (4), we select the SMSC List, choose the statistic mode, the start
and end time and the rows per page, as showed in figure below.
As the result we get the table with the parameters:
CPU Usage: CPU (%)
Memory Usage:
Number of SMs in the L2CacheDaemon: SMs in the cacheDeamon
For :
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
17 | P a g e
MO (traffic in BH - SMS/second);
MT (traffic in BH - SMS/second);
In tab choose the (1) Menu and then the (2).
After select the SMSC, start and end times, choose the statistic mode as , as showed in figure below
As the result we get the table below, where we have to export and save it in the harddisk,
in the same folder as the MACRO file with name < Total_Statistics_Report.xls >
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
18 | P a g e
After that use the MACRO file to get the MO (traffic in BH - SMS/second) and MT
(traffic in BH - SMS/second). Dont forget to open the filename
Total_Statistics_Report.xls
1.2. PERFORMANCE
In the performance we find the parameters for MO and MT messages, where we can get
the total, the success, fail and errors.
To get the number of errors follow as showe:
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
19 | P a g e
For MO errors types:
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
20 | P a g e
Will open the fields
For MT errors types:
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
21 | P a g e
Will open the fields
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
22 | P a g e
To get the number of MO and MT messages follow as showed below:
For MO Attempts and delivered:
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
23 | P a g e
Export
KPI REPORTS DESCRIPTION: CRBT
JOAO MAPISSE OPERATION & MAINTENANCE DEPARTMENT
OCSVAS DIVISION
CREATED: 14/02/2012 UPDATED: 12/07/2012
24 | P a g e
For MT Attempts and delivered:
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