10 Insights about Business and Life — Kip Tindell

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This presentation consists of highlights from the interview with Moe Abdou,

founder & host of 33voices®.

Kip Tindell has been at the helm of The Container Store since it first opened its doors in Dallas, Texas, in 1978. Now, the “storage solu-tions” company has over 39 stores and offers over 10,000 products

designed to hold everything from prescription pills to wrapping paper.

Kip Tindell@containerstore

CEO of The Container Store

When your business & life philosophy follow the same code of conduct, and you notice a

blurred distinction between your work and play, you’re in the right place.

Insight #1

Insight #2

Think of your business as a zero-sum game and you’ll struggle to survive. See it as a place

where synergy reigns supreme and you’ll build an enduring legacy.

Insight #3

Admired leaders are brave enough to be guided by their intuition, for they know that the cumulative impact of their life experiences is

what improves the odds of winning.

Insight #4

Follow these seven principles and you’ll build a conscious, culture-focused company:

1) 1 Great Person = 3 Good People2) Fill the Other Guy’s Basket to the Brim.

Making Money Then Becomes an Easy Proposition 3) Man in the Desert Selling

4) Communication IS Leadership5) The Best Selection, Service & Price

6) Intuition Does Not Come to An Unprepared Mind. You Need to Train Before It Happens

7) Air of Excitement

Insight #5

You win your customer when you add value and deliver excellence. You’ll keep that customer when you transcend that value by

connecting it to the desired emotion.

Insight #6

Being on a great team is one of the most rewarding of all human experiences, for the

strength of the Pack is the Wolf, and the strength of the Wolf is the Pack.

Insight #7

The strength of a leadership team is heightened by its diversity of thought. Add a woman’s Emotional Intelligence and you

multiply your organization’s affection, empathy and collaboration.

Insight #8

Your leadership legacy is often remembered less by what you do and more by how you

made those around you feel. Love and you’ll be loved; respect and you’ll infinitely be rewarded with the greatness in others.

Insight #9

“A company is stronger if it is bound by love rather than by fear.”

- Herb Kelleher on Love

Insight #10

When Andrew Carnegie was asked what most contributed to his incredible business success, he replied by saying “Fill the other guy’s basket

to the brim. Making money then becomes an easy proposition.”

Can you build an enduring business on love?

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Presentation created by Chase Jennings

Insights by Moe Abdou