1 Quality Indicators for Device Demonstrations April 21, 2009 Lisa Kosh Diana Carl.
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Quality Indicators for Device Demonstrations
April 21, 2009
Lisa KoshDiana Carl
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What are Quality Indicators?
Quality Indicators
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Quality Indicators in Assistive Technology
Initiated in the Fall of 1998 A grass roots effort Validated by hundreds of
practitioners and consumers
Validated by research in 2004
Facilitated by the QIAT Leadership Team
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Purpose of QIAT
Improve quality of services by providing a systematic way of planning, developing, and delivering AT devices and services
Increase consistency of services by providing consistent, clearly understood descriptions of quality AT services
Support implementation IDEA and other legal mandates
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Beneficiaries of QIAT
School districts - quality AT servicesIndividual service providers - continuous improvement Consumers and families - integrated AT servicesUniversities - competent service providersPolicy-makers - judicious policy
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Primary QIAT Tools
Indicators in 8 areas Intent statementsCommon errorsInnovation configuration matrix (ICM) in each
area
Based on the Program Evaluation Standards by the Joint Committee on Standards for Educational Evaluation and Taking Charge of Change by Hord, Rutherford, Huling-Austin, and Hall.
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QIAT Indicator Areas
Consideration Assessment AT in the IEP Implementation
Evaluation of Effectiveness
Transition Administrative Support Professional
Development
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Matrix
Provides clear, operational terms for implementing an innovation
Identifies the components of an innovation Identifies a number of possible variations that
might be observed in implementation Identifies ideal practice and the variations
considered acceptable
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Quality Indicator
UNACCEPTIBLE
Variations PROMISING PRACTICES
1. The education agency has written procedural guidelines that ensure equitable access toassistive technology devices and services for students with disabilities, if required for a free and appropriate public education (FAPE).
1No written procedural guidelines are in place.
2Written procedural guidelines for few components of AT service delivery are in place. (i.e. assessment or consideration)
3Written procedural guidelines that address several components of AT service delivery are inplace.
4Written procedural guidelines that address most components of AT service delivery are inplace.
5Comprehensive written procedural guidelines that address all components of AT service delivery are in place.
Quality Indicators for Administrative Support of Assistive Technology
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QIAT
Visit the QIAT Web site at www.qiat.org Join the QIAT list at the Web site
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Quality Indicators for Assistive Technology Device Demonstrations
MethodAdapted from the work of Quality Indicators for Assistive Technology (QIAT) Consortium
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Device Demonstration
Consumers learn about potential devices and categories in a way that assists with making an informed choice about assistive technology.
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Purpose
To be used as a self-assessment tool for programs to identify specific areas in need of improvement for program planning.
To increase consistency of services among Statewide AT Act Programs.
To assist Statewide AT Act Programs with effective implementation of the AT Act requirements.
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Quality Indicators for Device Demonstrations
What it is not intended to do: The indicators and self-assessment matrices
are not monitoring tools that will be used by the Rehabilitation Services Administration (RSA), rather they can be used as a self-assessment tool for Statewide Programs that is aligned with RSA monitoring.
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Process
Development Creation and revision of indicators Identification of variations/matrix elements
Validation Wide distribution – input from field
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Background
Development Fall 2007 – Work Group formed, drafted document of
practices Spring 2008 – Document shared at Annual
Conference in Salt Lake City – received comments from attendees
Summer/Fall 2008 – Revised document based on comments; formatted practices to match QIAT indicators
Winter 2009 – Revise indicators
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Next Steps
Development Complete draft indicators and self-assessment
matrices
Validation Share draft Indicators with AT Act program
audiences and wider audiences to validate indicators Revise as needed
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Areas
Area A - Comprehensive Statewide Demonstrations
Area B - Access to Appropriate Technology
Area C - Conduct of Effective Demonstrations
Area D – Competencies of Demonstrators Providing Demonstrations
Area E - QI for Referrals
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Area A – QI 1
Indicator
Demonstration programs serve
individuals in all areas of the state in
which they are located.
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Area A – QI 2
Indicator
Assistive technology demonstration
programs serve people of all ages across
the full range of functional needs which
result from any type of disability.
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Area B – QI 1
Indicator
Demonstration programs have access to a
full range of technology items that will
enhance functional capabilities.
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Area B – Q 2
Indicator
Devices used in demonstrations are
representative of the current, available
technology.
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Area B – QI 3
Indicator
Devices used in demonstration are in
working order.
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Area C – QI 1
Indicator
Procedures are clearly defined and
consistently applied.
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Area C – QI 2
Indicator:
Demonstrations are provided in a mutually
agreeable timeframe.
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Area C – QI 3
Indicator
Communication prior to the demonstration
includes a discussion of the functional
needs of the individual and provides an
overview of what to expect during the
demonstration.
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Area C – QI 4
Indicator
Devices are demonstrated in a logical
grouping so that people are shown a variety
of appropriate devices to meet their needs.
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Area D – QI 1
Indicator:
Those performing demonstrations have the
knowledge and skills needed to understand
the needs of diverse individuals of all ages.
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Area D – QI 2
Indicator
Those conducting demonstrations have
knowledge of a full range of AT devices.
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Area D – QI 3
Indicator
Collectively, those conducting
demonstrations can apply their knowledge
and skill that is needed to demonstrate AT
devices based on the individual’s unique
needs and abilities.
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Area E – QI 1
Indicator
The program builds and maintains a current
Network of AT professionals who have the
Expertise to conduct evaluations, make
specific recommendations for assistive
technology devices and services, and
provide and supply equipment.
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Area E – QI 2
Indicator
A variety of information is available for the
individual to explore funding options for
acquisition of assistive technology devices.
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Area E – QI 3
Indicator
Individuals are provided comprehensive
information about state and local assistive
technology vendors, providers, and repair
services.
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