1 PRESS ENTER OR N TO GO TO THE NEXT SLIDE – P TO RETURN TO PREVIOUS SLIDE Copyright © 2004 M. E. Kabay, PhD, CISSP-ISSMP. All rights reserved CATA: Computer-Aided.

1 PRESS ENTER OR N TO GO TO THE NEXT SLIDE – P TO RETURN TO PREVIOUS SLIDECopyright © 2004 M. E. Kabay, PhD, CISSP-ISSMP. All rights reserved

CATA:Computer-Aided

Thematic Analysis™Narrated Slide Show

M. E. Kabay, PhD, CISSP-ISSMPAssoc Prof Information Assurance, &

Program Director, BSCSIA, Division of Business & Management

Program Director, MSIA, School of Graduate Studies

Norwich University

mkabay@norwich.edu

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Thematic Analysis (CATA)

How can we organize non-quantitative knowledge without imposing extrinsic framework

Intrinsic frameworksDevelop by examination of data themselvesWork with existing frameworks but go beyond

conventional ideasExtrinsic frameworks (preconceived notions)

Can interfere with development of novel insight

May mask data that don’t fit preconceptions

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Overview of CATA

Define themesWrite one theme per line in spreadsheetKeep track of originDevelop intrinsic framework for classificationApply preliminary classificationSortClassify again using finer granularityRepeat sort/classify until stableReport using synthetic paragraphs

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Define Themes

“Theme”Any expression of fact, opinion or feeling“This project started 18 months ago.”“This project has been running too long.”“I hate this project.”

Break down all sentences at punctuation marks (. , ; : ! ? ) at some conjunctions (and, but)

Insert hard-return (line-break) to demarcate themesUse global find-replace function

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Enter Themes into Spreadsheet

Paste (copy) text into spreadsheetOne theme per line in spreadsheet

Keep track of origin1 column per source / person

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Develop Intrinsic Framework for ClassificationRead through the (huge) list of themesJot down any word that

Occurs spontaneously to youCould help you organize themes

Look through categories or metathemesOrganize, order, number metathemesStick to 6-10 metathemes if possibleE.g., 1 Current status

2 Policy development3 Awareness program4 Psychological issues

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Apply Preliminary Classification & Sort

Insert 2 columns to left of themesGenerate sequence number for

each lineTo keep connected themes

togetherClassify each theme by noting number (or

letter) of the appropriate metathemeSort entire list (including origin columns) by

Metatheme; andBy sequence number within metatheme

See next slides for illustrations

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Preliminary Classification

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SortBy metathemeAnd by sequence number

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Classify Again Using Finer Granularity & Sort

Examine each group of items under one metatheme

As required, subdivide metathemesGrouping helps identify subdivisionsOriginal metathemes become “n – 0”

Introduce another column into listingRate each theme according to two-part

metathemesDuplicate lines for more than 1 metathemeReorganize metathemes as needed

Can use find-replace function and sort to move whole blocks

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Report Using Synthetic Paragraphs

When satisfied at organization of data, can start writing report

“-0” items serve as headings and sub-headings

Summarize findings and combine quotations that are in the same direction as one synthetic paragraph; e.g.,

“Most employees felt that management were listening to their feelings:

Managers really listen to us. They pay attention to our suggestions.”

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Now go and apply these

methods