1 Communication Styles Nevada Department of Corrections.

1

Communication Communication StylesStyles

Nevada Department of Corrections

2

Getting To Know YouGetting To Know You

• Find three things your group has in common with each other.

• Note: The three things you have in common need to be beyond the obvious such as: – Attending this training classAttending this training class– Working for the department, etc.Working for the department, etc.

3

Based on a drawing by American Psychologist Joseph Jastow (1899).The Mind’s Eye. Popular Science Monthly, 54, 299-312.

4

5

As a group, discuss your perspectives of the pictures

Note the similarities and differences

Based on a drawing by American Psychologist Joseph Jastow (1899).

The Mind’s Eye. Popular Science Monthly, 54, 299-312.

6

Keirsey Temperament

Sorter II

You will have 10 minutes to complete the assessment.

7

Extravert &

Introvert

Your Source Of Energy

8

Sensing &

Intuitive

How You Deal With

Information

9

Thinkers &

Feelers

How You Make

Decisions

10

Judgers &

Perceivers

How You Prefer To Live

11

Categories Categories of of

TemperamentTemperamentSPSP SJSJ NFNF NTNT

ArtisanArtisan GuardianGuardian IdealistIdealist RationalRational

ESTPESTP ESTJESTJ ENFJENFJ ENTJENTJ

ISTPISTP ISTJISTJ INFJINFJ INTJINTJ

ESFPESFP ESFJESFJ ENFPENFP ENTPENTP

ISFPISFP ISFJISFJ INFPINFP INTPINTP

12

Temperament ElementsTemperament Elements

SP (Artisan), SJ (Guardian), NF (Idealist), NT SP (Artisan), SJ (Guardian), NF (Idealist), NT (Rationals)(Rationals)

1. How we gather information

(Sensing or INtuitive)

1. How we prefer to evaluate the data (Thinker or Feeler)

2. What we do with the the information (Judger or Perceiver)

13

Artisans(SP)

Gathers Information

Focused on End Results

Risk Taker

Doer vs. Planner

Operator

Negotiator

Characteristics

Lifestyle

Live in the Present Problem Solver

Social RoleSOURCE: Keirsey, David. Please Understand Me II. Prometheus Nemesis Book Co. 1998

14

Artisan’s Slogan:“When all else fails, read the

directions.”

Famous Artisans Include:Famous Artisans Include:

Franklin Roosevelt, Bob Dylan, Barbara Streisand, Franklin Roosevelt, Bob Dylan, Barbara Streisand, Elizabeth Taylor, Madonna & Elvis PressleyElizabeth Taylor, Madonna & Elvis Pressley

Source: Excerpt from Kroeger, Otto and Thuesen, Janet M. Type Talk At Work. Dell Publishing. 1992. Pg. 59

15

Guardians (SJ)

Follow Rules and Procedures

Attentive to Details

Serve and Protect

Planner vs. Doer

Socializer

Strategist

Characteristics

Lifestyle

Reflects on the Past Stabilizer

Social RoleSOURCE: Keirsey, David. Please Understand Me II. Prometheus Nemesis Book Co. 1998

16

Guardian’s Slogan:“Don’t fix what ain’t broke”

Famous Guardians Include:Famous Guardians Include:

Harry Truman, Harry Truman,

Queen Elizabeth I & II, Mother Teresa, Colin Powell, Queen Elizabeth I & II, Mother Teresa, Colin Powell, George Washington and Jimmy StewartGeorge Washington and Jimmy Stewart

Source: Excerpt from Kroeger, Otto and Thuesen, Janet M. Type Talk At Work. Dell Publishing. 1992. Pg. 58

17

Idealists (NF)

Follow Their Instincts

Friendly and Compassionate

Value Relationships

Search for Identity

Catalyst

Harmonizer

Characteristics

Lifestyle

Live in the Future Energizer

Social RoleSOURCE: Keirsey, David. Please Understand Me II. Prometheus Nemesis Book Co. 1998

18

Idealist Slogan:“Hi, I’m an NF, and I’m here to

help.”

Famous Idealists Include:Famous Idealists Include:

Albert Schweitzer, Princess Diana Albert Schweitzer, Princess Diana

and Mohandas Gandhiand Mohandas Gandhi

Source: Excerpt from Kroeger, Otto and Thuesen, Janet M. Type Talk At Work. Dell Publishing. 1992. Pg. 55

19

Rationals (NT)

Logical and Skeptical

Analytical and Systematic

“Whys” of the Universe

DemandingArchitect of Systems

Builder

Characteristics

Lifestyle

ObjectiveInventor

Social Role

SOURCE: Keirsey, David. Please Understand Me II. Prometheus Nemesis Book Co. 1998

Visionary

20

Rational’s Slogan:“Change for the sake of change produces

learning, even if the only thing we learned is that we shouldn’t have changed.”

Famous Rationals Include:Famous Rationals Include:

Albert Einstein, Dwight D. Eisenhower, Bill Gates, Albert Einstein, Dwight D. Eisenhower, Bill Gates, Margaret Thatcher and Mark TwainMargaret Thatcher and Mark Twain

Source: Excerpt from Kroeger, Otto and Thuesen, Janet M. Type Talk At Work. Dell Publishing. 1992. Pg. 57

21

Temperament Temperament View of Policies:View of Policies:

• NF: Will offer to help others understand and follow the policy. Strong desire to offer their assistance.

• NT: Will question why the policy is in place and challenge it to understand its significance.

• SJ: Although, they may not agree with a policy, they will follow the policy and expect others to adhere to it as well.

• SP: Will follow the policy as they see fit and ask for forgiveness later if necessary.

22

Temperament ActivityTemperament Activity

1. Identify two strengths and two challenges of your temperament and record them in your handout.

23

SummarySummary

• Be conscious of your style preferences and how it may impact others

• Adapt your style preferences when necessary

• Utilize style preferences to strengthen your work group