{ SUSTAIN Technologies Inc. eCourt: Intro to Crystal Reports SUSTAIN Technologies Inc.

{

SUSTAIN Technologies Inc

SUSTAIN Technologies Inc.

eCourt: Intro to Crystal Reports

Supported Versions

Connecting to eCourt

Creating a report

Parameters

Known Limitations

eCourt Report Administration

Advanced eCourt Report Administration

Training Topics

SUSTAIN Technologies Inc

SUSTAIN Technologies Inc

eCourt supports SAP Crystal Reports 2011.

SAP Crystal Reports 2013 Not officially supported

Supported Versions

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Obtain and Install Crystal Reports.

Obtain JDBC drivers for your environment Oracle: oracle.jdbc.driver.OracleDriver http://

www.oracle.com/technetwork/database/features/jdbc/index-091264.html

SqlServer: net.sourceforge.jtds.jdbc.Driver http://sourceforge.net/projects/jtds/files/jtds/1.2.6/

**Newer versions may not work; 1.26 is known good version

Connecting to eCourt

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Add driver file (.jar) to the Crystal Reports java directory

C:\Program Files\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external\or

C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\lib\external\

Connecting to eCourt

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Locate CRConfig.xml C:\Program Files\SAP BusinessObjects\SAP BusinessObjects

Enterprise XI 4.0\java\CRConfig.xmlor

C:\Program Files (x86)\SAP BusinessObjects\SAP BusinessObjects Enterprise XI 4.0\java\CRConfig.xml

In the <Classpath> node, add reference to the .jar file as C:\Program Files (x86)\SAP BusinessObjects\\SAP BusinessObjects Enterprise XI 4.0\java/lib/external/jtds-1.2.6.jar;

Add a pre-named connection, if applicable: <JDBCURL>jdbc:jtds:sqlserver://10.1.3.17:1433</JDBCURL> <JDBCClassName>net.sourceforge.jtds.jdbc.Driver</JDBCClassName>

Connecting to eCourt

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New Report: Blank vs Wizard

Create Connection Environment info

in System Status page

Create a Report

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Select Table(s)

Create a Report

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Joins

Create a Report

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Parameters

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Date vs DateTime Ability to use Date Picker with database DateTime fields Must Convert in Record Selection Criteria {tCase.filingDate} >= CDATETIME({?Filing Date})

AND {tCase.filingDate} < CDATETIME({?Filing Date} + 1)

Date Parameters Use two parameters instead of one with ‘allow range values’

Dynamic vs Static Parameters Best Practice: Always ‘allow custom values’ on Static Parameters

Parameters

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Inability to use same table multiple times

Known Limitations

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Resolution: Use report command Use SQL views Use SQL stored procedures

Known Limitations

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Download Existing Metadata tab, click on file link

Upload New

eCourt Report Administration

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Parameter Setup

eCourt Report Administration

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Scheduling

/sustain/cms/reports

Prerequisites: Workflow Process Group ‘Report Scheduling’ Java Engine Business Rule ‘Generate Report’

Save As: Set Name, this will then show up in ‘My Reports’ Add the appropriate schedule.

Advanced eCourt Report Administration

SUSTAIN Technologies Inc

Recipients

/sustain/cms/contactgroup

Advanced eCourt Report Administration