了解你的顧客,善用人物誌 Persona-Maker to market

Post on 16-Jan-2017

97 Views

Category:

Design

0 Downloads

Preview:

Click to see full reader

Transcript

Maker to Market

- -

by Darla Huang

Maker to Market

About meDarla Huang

Digital Product Manager

UX Design Manager

Analyst

https://uk.linkedin.com/in/darlahuang

Maker to Market

Why Does UX Matter

Success Experience

You

Maker to Market

It’s All About User

Who are they?

What do they like/dislike?

Where can I find them?

How do they think?

What do they feel?

?

?

?

?

?

How do they react?

Maker to Market

Where to Start

Maker to Market

What Is Persona

“A persona is a representation of the goals and behavior

of a hypothesized group of users.”

Maker to Market

Person-Focused Research

Stakeholder interview

Field studies Surveys

Focus groups

Observation

Click stream

analysis

Secondary data analisys

Maker to Market

Why PersonaAgree!

Agre

Maker to Market

Explore the needs

Embody solution

Generate possible solution

Evaluate Risk / Verify assumption

Iteration Design:Spiral Model

Identify

DesignBuild

AssessStart

End

Maker to Market

How Many

{

Maker to Market

How Long Does It Take

source: https://www.nngroup.com/articles/persona-budgets/

Maker to Market

Elements of Persona

Profile Scenario Other details

Maker to Market

Create Your Own Persona

START!

Maker to Market

Part 1 A4

You got 3 minutes

• 3

(eg / / / / ... )

Tips

Maker to Market

Part 1 or Persona

You got 10 minutes

• UserUser

Tips

Maker to Market

Part 2 &

You got 2 minutes

• UserUser

Tips

Maker to Market

Part 2 Approach! 2

You got 3 minutes

• User

Tips

Maker to Market

Part 3 // 2

You got 10 minutes, 5 minutes per person

• User

• User Quote

Tips

Profile

Scenario

Other details or

Maker to Market

Part 3 /

Tips

Maker to Market

Step 3 /Persona

You got 15 minutes

• User

• Quote

• Bio

Tips

- User - Goals - Frustrations

Maker to Market

Step 4

Persona

/

You got 2 minutes

Maker to Market

Book & Tool

https://xtensio.com/

Maker to Market

Thank you!https://uk.linkedin.com/in/darlahuang

darla.huang@hearttw.com

LTUX.Taipei

ltuxtaipei@gmail.com

top related