© 2007. Human Systems Dynamics Institute. 1 Finding the Fix that Fits: Human Systems Dynamics at Work November 28, 2007 Self-Organizing: Unleash the Power.
Post on 26-Mar-2015
212 Views
Preview:
Transcript
© 2007. Human Systems Dynamics Institute. 1
Finding the Fix that Fits:Finding the Fix that Fits:Human Systems Dynamics at WorkHuman Systems Dynamics at Work
November 28, 2007November 28, 2007
Self-Organizing: Unleash the Power
Glenda H. Eoyang, Ph.D.
geoyang@hsdinstitute.org
2
Your Guide . . . Glenda EoyangYour Guide . . . Glenda Eoyang
Glenda H. Eoyang, Ph.D.Glenda H. Eoyang, Ph.D.geoyang@hsdinstitute.orggeoyang@hsdinstitute.org
Self-Organizing Meaning making Families and friendships Seminars at St. John’s Students in the laboratory Client cultures My own employees The HSD Institute The network of HSDP Associates
Finding the Fix that FitsFinding the Fix that FitsIntroduction: The Fix that Fits October 3, 2007
Session 1: Self-Organizing November 28, 2007
Session 2: Fingerprints of Chaos December 19, 2007
Session 3: Adaptive Action January 9, 2008
Session 4: Mental Model Gymnastics February 20, 2008
Session 5. Seeing and Influencing March 5, 2008
Session 6: Shaping Possibilities April 16, 2008
3
Today we will . . . .Today we will . . . .
Use the idea of patterns to engage with the world.Recognize self-organizing patterns in physical and
human systems.Consider how you, as a change agent, influence
and are influenced by self-organizing patterns.Apply three lessons of self-organizing change to
your own situation.
4
What do we mean by What do we mean by “patterns”?“patterns”?
Similarities, differences, and relationships that have meaning across space and/or time
Examples:TeamCorporate culturePerformanceQualityLeadership
5
What do we mean by What do we mean by “patterns”?“patterns”?
Similarities, differences, and relationships that have meaning across space and/or time
Examples:TeamCorporate culturePerformanceQualityLeadership
6
What do we mean by What do we mean by “patterns”?“patterns”?
Similarities, differences, and relationships that have meaning across space and/or time
Examples:TeamCorporate culturePerformanceQualityLeadership
7
Patterns in Human Systems Patterns in Human Systems Self-OrganizeSelf-Organize
Pattern: Similarities Differences Relationships Meaning across space and time
Each actor influences the patterns.The patterns change over time.Sometimes the pattern is predictable and
sometimes it isn’t.8
Complex Adaptive System (CAS)Complex Adaptive System (CAS)Self-Organizing SystemSelf-Organizing System
A collection of individual agents, who have the freedom to act in unpredictable ways, and whose actions are interconnected such that they produce system-wide patterns.
Examples: termite colonies, stock markets, the Internet, gardens, human beings, groups of people
9
Self-Organizing SystemsSelf-Organizing SystemsComplex Adaptive Systems (CAS)Complex Adaptive Systems (CAS)
Agents
System-wide Patterns
10
How is it different?How is it different?
Other-Organized change is . . . Predictable Constraining Stable End-determined Rigid Reliable Comfortable
Self-organizing change is . . . Unpredictable Freeing Unstable End-unknown Flexible Surprising Comfortable
11
Think of a self-organizing system Think of a self-organizing system you work or play with.you work or play with.
Who/what are the agents?What are the patterns?
Similarities? Differences? Relationships? Meanings in space and/or time?
How does the emergent pattern influence the agents in future cycles?
12
If you wanted to change the pattern, If you wanted to change the pattern, what would you do?what would you do?
13
Change the similarities
Change the differences
Change the relationships
14
Patterns Behaviors
Environment
1
Pattern Forming ProcessPattern Forming ProcessAKA Loopy DiagramAKA Loopy Diagram
Act
Agent
Observe
2Decide
3
Tools
• See patterns
• Learn
• Plan
• Design
• Manage change
• Resolve conflicts
• Evaluate performance
• Adapt
Human Systems Dynamics (HSD)
4
15
Patterns Behaviors
Environment
1
How can the process go wrong?How can the process go wrong?
Act
Agent
Observe
2Decide
3
Tools
• See patterns
• Learn
• Plan
• Design
• Manage change
• Resolve conflicts
• Evaluate performance
• Adapt
Human Systems Dynamics (HSD)
4
The agent may be disconnected from the environment so he or she sees only what is expected or desired.
16
Patterns Behaviors
Environment
1
Pattern Forming ProcessPattern Forming ProcessAKA Loopy DiagramAKA Loopy Diagram
Act
Agent
Observe
2Decide
3
Tools
• See patterns
• Learn
• Plan
• Design
• Manage change
• Resolve conflicts
• Evaluate performance
• Adapt
Human Systems Dynamics (HSD)
4
The agent may not be an effective learner, so that past experience doesn’t inform current action.
17
Patterns Behaviors
Environment
1
Pattern Forming ProcessPattern Forming ProcessAKA Loopy DiagramAKA Loopy Diagram
Act
Agent
Observe
2Decide
3
Tools
• See patterns
• Learn
• Plan
• Design
• Manage change
• Resolve conflicts
• Evaluate performance
• Adapt
Human Systems Dynamics (HSD)
4
The agent may not have a rich, varied or accessible toolkit to inform observation, decision, and action.
To improve your interactions with To improve your interactions with self-organizing environments, self-organizing environments, ask yourself three questions:ask yourself three questions:
18
1. What are my connections with the emerging behaviors and patterns? How am I collecting data about the patterns as they emerge? What am I observing? Am I open to surprises? How am I taking action to influence behaviors? Are the system’s reactions to me constant or changing? How might I observe and act more effectively to influence the
emerging patterns?
To improve your interactions with To improve your interactions with self-organizing environments, self-organizing environments, ask yourself three questions:ask yourself three questions:
19
2. How effectively am I learning from experience? What am I doing to improve my observation? How effective are my decision-making processes? What are my options for action? What are the links between what I see, how I decide, and the
actions I take? How can I use what I learn to increase my adaptive capacity?
To improve your interactions with To improve your interactions with self-organizing environments, self-organizing environments, ask yourself three questions:ask yourself three questions:
20
3. How can I improve the tools I have at my disposal? How many different tools and methods can I use well? Do I have effective supports for observing? deciding? acting? If I use tools by habit, how can I challenge myself? What mentors and teachers do I have who can enrich my
toolbox? How might I partner with others who have competencies that I
lack?
Consider your own Consider your own self-organizing situation . . . self-organizing situation . . .
1. What are my connections with the emerging behaviors and patterns?
2. How effectively am I learning from experience?
3. How can I improve the tools I have at my disposal?
21
Today we have . . . .Today we have . . . .
Used the idea of patterns to engage with the world.Recognized self-organizing patterns in physical
and human systems.Considered how you, as a change agent, influence
and are influenced by self-organizing patterns.Applied three lessons of self-organizing change to
your own situation.
22
Your Assignment Your Assignment (if you choose to accept it)(if you choose to accept it)
Use the Pattern Forming Process to analyze a current challenge.
Consider what lies in each of the boxes.Reflect on the lists of questions. Identify at least three ways that you might improve
how interact with this particular self-organizing challenge.
Share your findings with others by uploading your reflective essay to the discussion room.
23
Finding the Fix that FitsFinding the Fix that FitsIntroduction: The Fix that Fits October 3, 2007
Session 1: Self-Organizing November 28, 2007
Session 2: Fingerprints of Chaos Dec 19, 2007Session 3: Adaptive Action January 9, 2008
Session 4: Mental Model Gymnastics February 20, 2008
Session 5. Seeing and Influencing March 5, 2008
Session 6: Shaping Possibilities April 16, 2008
24
25
THANKS!THANKS!
HSD in Action means that you can
ANDAND
top related