Chapter 1 from IM and SMS Reference Services for Libraries, by Amanda Bielskas and Kathleen M. Dreyer.

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1. Virtual ReferenceMelissa Bowles-TerryInstruction & Assessment CoordinatorUniversity of Wyoming Libraries 2. What is virtual reference?Francoeur, Stephen. Digital Reference…

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1. How to write an A+ research paper Start with the Library 2. Basic steps STEP STEP STEP STEP STEP STEP STEP1. 2. 3. 4. 5. 6. 7.CHOOSE A TOPIC FIND INFORMATION STATE YOUR…