Best practices for approaching Customer Journey Mapping activities.

These are the slides of a talk I gave at the Interaction South America Conference 2013 in Recife, Brazil. Find the videos I showed on our websites: www.myservicefellow.com…

This is the keynote presentation I gave at the UXCamp Copenhagen in April 2014. It is a modified version of the deck @MrStickdorn and I (@jakoblies) use. Thank you for having…

presented at the 2013 MIMA Summit

Presented by Kristina Halvorson at the Now What? Conference on April 24, 2014. As web professionals, our jobs require more cross-team collaboration than ever, and that means…

Hi We are... 20 people in San Francisco & Raleigh who care about improving how you communicate with and understand your users. CEO Head of UX Head of Engineering Our…

CA BEST PRACTICES CA IT Process Automation Manager Quick Start Guide  INSTALL BASIC STANDALONE COMPONENTS  CREATE SIMPLE “HELLO WORLD” PROCESS THIS IS A DRAFT DOCUMENT…

Speech at «Multichannel 2013» in Utrecht on Tue Apr 22nd by Jonathan Möller, Founder of foryouandyourcustomers. With his study «The Executive Summary on Multichannel…

April, 11th 2014 - Politecnico di Milano.