Documents Social Media Strategy

11 12 13 14 15 16 17 18 19 20 THE TECH SET Ellyssa Kroski, Series Editor Strategic Planning for Social Media in Libraries Sarah K. Steiner LIBRARY AND INFORMATION TECHNOLOGY…

Documents Semantic Web and Social Searching

Chapter 1 from Semantic Web Technologies and Social Searching for Librarians, byRobin M. Fay and Michael P. Sauers

Documents IM and SMS Reference Service

Chapter 1 from IM and SMS Reference Services for Libraries, by Amanda Bielskas and Kathleen M. Dreyer.