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Business The (Im)possible Role of the Social Media Manager

Your social media team is falling short -- and it's not their fault. It's time to reevaluate your business objectives and SPARK across departments. Learn how to…

Data & Analytics Europeana User Survey 2014 Report

Earlier this year we were all ears with the launch of our biennial user survey, which was answered by over 2,000 users of the Europeana.eu website. Every two years, we conduct…

Data & Analytics Library, what's library?

A presentation by Olga Koz at the Kansas Library Association, College and University Libraries Section (CULS) Spring 2014 Conference. The rapid pace of change in today's…

Design What is this UX thing?

An entry level class answering the question, what is user experience?

Education Why UX in libraries is a thing now

UX (or User Experience) incorporating usability studies, ethnographic research, and service design, is now being actively embraced by librarians. This presentation details…

Internet Web Communities Oct 1998 Presentation to SVAMA

Web Communities for content, commerce, and customer retention Cynthia Typaldos Founder and CEO, RealCommunities, Inc Silicon Valley Chapter of the American Marketing Association…

Real Estate Delivering the goods - National Survey Results to Help Build Educational Programs for Realtor...

Survey results and suggestions from Real Estate Professionals around the Country Assembled by Bill Lublin, combined with suggestions for course development and marketing…

Self Improvement Storytelling Is The New SEO

Google Panda and Penguin algorithm changes have a secret implication - that content is truly and finally KING. Not all content is equal. Some content has higher engagement…