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Clean Diesel Handbook
Automotive Clean Diesel Handbook

Donaldson Clean Solutions powered by the Clean.Protect.Polish concept, deliver clean fuels for optimal engine performance and minimal equipment downtime.

Mindbrand  - Build Your Personal Brand
Business Mindbrand - Build Your Personal Brand

We offer complete solutions in personal brand strategy, identity persona, complete creative, then creation of world class websites, content & media, with ongoing around-the-clock…

Augmented Planning - Valencia 6.14.13
Business Augmented Planning - Valencia 6.14.13

This was one of my talks for Master of Account Planning in Valencia past June.

SVC UX class - Prototyping + Testing
Design SVC UX class - Prototyping + Testing

Slides from my intro UX class at School for Visual Concepts. This week, we’re going to dive into the basics of prototyping! For our studio exercise, we're going to…

Design Thinking: Beyond the Bounds of Your Own Head
Design Design Thinking: Beyond the Bounds of Your Own Head

This talk was co-written by Will Evans and myself. It covers some basics of Design Thinking as it pertains to externalization of ideas through empathy, problem framing, ideation,…

UX-Driven Innovation
Design UX-Driven Innovation

When UX strategy drives innovation, the end result is more than technical capability and beautiful interfaces: it is an experience differentiated by helping people surpass…

Service design futures - how to create 'sociable services'
Design Service design futures - how to create 'sociable services'

Service design is changing, but how? here's some ideas from a talk I gave at the Institute for Government to Chief Executives of London Local Authorities.

Design Thinking Introduction & Workshop - NoVA UX
Design Design Thinking Introduction & Workshop - NoVA UX

What's Design Thinking, you ask? Design Thinking is a collaborative, human-centered approach to solving a wide range of complex problems. This one-hour, hands-on workshop…

Chart Your Path to Product Leadership
Design Chart Your Path to Product Leadership

Chart Your Path to Product Leadership, talk given at UXcamp Ottawa 4 on Saturday, Nov 9, 2013. Wonderful event!