Title Follow via twitter #SRCMevent â Tweet me @JoakimNilsson Follow via twitter #SRCMevent â Tweet me @JoakimNilsson Keys to Unlocking Social CRM for your organization…

Social Media 101 The Convergence of Social Media and CRM January 26th, 2010 Introduction Richard Bolton President and Senior Consultant for Centricity360 Software Consulting.…

Slide 1 Anandan Pillai FPM Research Scholar, MDI, Gurgaon Social CRM / CRM 2.0: A Function or a Business Strategy ? Definitions CRM is a philosophy and a business strategy…

Digital Atlanta Digital Atlanta Social CRM and ROI Alex Avendano Director of Product & Strategy, SS1 Partner, Arke Labs @alexavendano linkedin.com/in/alexavendano [email protected]…

Social CRM A call for reviewing current CRM Strategy, Processes and Mindset throughout companies Fabio Cipriani November-2008 ? ! Concept, Benefits and Approach to adopt…

______________________ Guide to Understanding Social CRM By Chess Media Group, in Collaboration with Mitch Lieberman June 2010 © 2010 Chess Media Group. All Rights Reserved.…

FUTURE OF CUSTOMER SERVICE: THE RISE OF THE SOCIAL CUSTOMER A report from ItsOpen and frst direct Report by Dr Andrew Currah Executive Summary by Natalie Cowen, Head of Brand…

Business Update From Being Social to Buying Social Enabling businesses with Social Commerce Social Commerce is not stand alone, it had arrived the day you opened your brand…

Perspective Social CRM How Companies Can Link into the Social Web of Consumers Olaf Acker Florian Gröne Rami Yazbek Fares Akkad Booz & Company Contact Information…

Microsoft PowerPoint - SUGARCRM on IBM Overview Feb 2012.pptx SUGARCRM EMEA SUGARCRM on IBM Journey Guide 2012/02/24 Those will not reach the destination, who do not know…