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Documents Business process re-engineering

BUSINESS PROCESS REENGINEERING CONCEPTS 1 Learning Objectives     2 Define business process redesign Describe the nine dimensions of BPR Discuss the benefits…

Business 1 business process outsourcing introduction

1. John H. Halvey and Barbara Murphy Melby; 2007 Business Process Outsourcing: Process, Strategies and Contracts, 2nd Ed. 2. BPO  Business Process - is a set of business…

Documents 1 BUSINESS PROCESS REENGINEERING CONCEPTS “Know Where You Are”

Slide 1 1 BUSINESS PROCESS REENGINEERING CONCEPTS “Know Where You Are” Slide 2 2 Learning Objectives At the end of the course, you will be able to: Define business process…