Key facts on the update for Practitioners introducing ® ITIL 2011 Edition What we will cover • • • • • • • • • What has changed with ITIL® 2011 Edition…
FACEBOOK TOWN HALLTown Hall Thread 1: Do you have questions for the chaplain? Ask them here!Gail White Are there any Jewish chaplains/services on post?Amy Bloss-Rodgers Why…
assignment refers to Service Request SR-kf-013, Develop Requirements for Kudler Fine Foods Frequent Shopper Program. Similar to the individual assignment, please ignore the…
How AAA transformed their business process improving the customer experience April 16, 2009 Andrew Kramer, PMG Evan Maxey, AAA Agenda Business Context Problem: Service Request…
How AAA transformed their business process improving the customer experience April 16, 2009 Andrew Kramer, PMG Evan Maxey, AAA Agenda Business Context Problem: Service Request…