1. The world’s libraries. Connected.Inspiring Initiatives inQualitative InquiryFocus Group Interviews:Indianapolis, 12 April 2013ACRL 2013: Imagine, Innovate, InspireLynn…

1. ALA Annual 2014 Las Vegas, NV June 30, 2014 Lynn Silipigni Connaway, Ph.D. Reordering Ranganathan: Shifting UserBehaviors,Shifting Priorities Senior Research Scientist…

Slide 1Virtual Windows: Observing Chat Reference Encounters through Transcript Analysis Lynn Silipigni Connaway, Ph.D., Marie L. Radford, Ph.D. Lawrence Olszewski, Ph.D.…

Slide 1Behaviors and Preferences of Digital Natives: Informing a Research Agenda ASIST Annual Conference October 18-25, 2007 Milwaukee, WI Sponsored by Special Interest Group…

Slide 1CREATing a New Theoretical Model for Reference Encounters in Synchronous Face-to-Face and Virtual Environments Marie L. Radford, Ph.D. Associate Professor, Rutgers,…

Slide 1Service Sea Change: Clicking with Screenagers through Virtual Reference Lynn Silipigni Connaway and Marie L. Radford Association of College & Research Libraries…

Slide 1Screenagers and Virtual (Chat) Reference: The Future is Now! Presented by Marie L. Radford and Lynn Silipigni Connaway New Jersey Association of School Librarians…

Slide 1Face-Work in Chat Reference Encounters Presented by Marie L. Radford and Lynn Silipigni Connaway Library Research Round Table June 24, 2006 ALA, New Orleans, Louisiana…

Slide 1Email is for Old People: Inter-generational Disconnects in Virtual Reference Communication Presented by Lynn Silipigni Connaway, Ph.D. Senior Research Scientist OCLC…

Slide 1LRS-V October 8,2010 Lynn Silipigni Connaway Senior Research Scientist Timothy J. Dickey Post-Doctoral Researcher I Dont Have to Know, I Go to One Spot: Convenience…