Defensive driving is the best way to stay safe behind the wheel. Accidents are no joke and can even be fatal. Staying safe while driving is extremely important and we can…

A Pecha Kucha presentation (20 slides in 20sec each) about trust. Why is it important in modern enterprises and how can we achieve it.

Virtual contact center agents - and the processes, management style and technology that support them - should not be seen as cost-cutting measures per se. Instead, they are…

3 Secrets of HIGHLY SUCCESFUL GRADUATES by Mr. Hoffman of Linkedin

ACL Software is a powerful product yet many users are concerned it is difficult to start and therefore, may never effectively maximize the product. If you fall into this…

The 2014 Internet Security Threat Report gives an overview of global threat activity for the past year based on data from Symantec’s Global Intelligence Network.

Scrum (An Agile Methodology) Girraj Prasad Sharma 02/09/08 1 What is Scrum? Scrum is an agile process that allows us to focus on delivering the highest business value in…

Hi @ALL, In an organizational perspective, key risk indicators are metrics capable of showing that it is subject to risk/s that may or may not exceeds the defined risk appetite…

Gamification should be thought of as a design sensibility and not merely a digital tool. It is a thought process and a methodology to think about engaging and motivating…

Design Thinking & Agile Innovation Workshop combining elements from Design Thinking, Customer Development, Christensen's Jobs to be Done, Osterwalder's Value…