How EPA uses online tools to communicate during crises like 9/11, Hurricane Katrina, the BP oil spill, and the Japanese nuclear incident after their huge earthquake.

Do you know how to put your best foot forward in business relationships, or are you being rude without realizing it? How do the traditional rules of etiquette work online?…

An unabridged version of the presentation for ICWSM 2014, on the paper "Understanding Loneliness in Social Awareness Streams: Expressions and Responses" by Funda…

Catch the replay of this popular Facebook / social media marketing webinar with Mari Smith: http://bit.ly/sps14webinar

Companies have always struggled with how to listen at scale. Before social media, you could really listen to only one person at a time. Now, organizations can listen to hundreds,…

Need to know how to get the most out of Facebook this holiday season? You’ve planned your Facebook Posts to promote your holiday marketing campaigns. You’re well and…

AngularJS Testing

Puppet Camp Dallas 2014: Configuration Management in the Enterprise by Byron Miller

Narcissistic Personality Disorder is insidious and toxic. It destroys relationships with partners, family, friends, work colleagues and members of the community. This slide…

Overview of how NASA uses social media to connect with and engage the public.Presentation given by Stephanie Schierholz, NASA's social media manager, at the Social Media…