Traditional customer journey maps tend to only look for those parts of its customers’ lives that it has some direct interest or control over. That makes them insular, even…
While the consumer benefits of Apple devices are well known, less attention is paid to their role in an enterprise environment. It’s time to start paying attention. Apple…
In this customer age, organizations which are not equipped with an agile customer experience would tend to fall back in the race to the peak. With an agile and efficient…
KPMG’s Fight For Talent Breakfast Seminar with panelists Maureen Berry, Debbie Fischer, Kate Humphries, John Stockwell and our National Lead, People and Change Services,…
Euroquimica is a Spanish firm which produce, manufactures and sells cleaning products. The company has production plants in Zaragoza and Illescas (Toledo). What makes these…
The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand…