Building a Customer-Focused Culture Rob Siefker Customer Loyalty Manager Zappos at a Glance Founded in 1999 Zappos is powered by service Providing the best service and online…
Building a Brand that Matters Tony Hsieh - CEO Twitter: @zappos [email protected] Web 2.0 Conference November 5, 2008 My background (Tony) 1994-1995: Pizza 1996-1998: LinkExchange…
Building a Brand that Matters Tony Hsieh - CEO Twitter: @zappos [email protected] Web 2.0 Conference November 5, 2008 My background (Tony) 1994-1995: Pizza 1996-1998: LinkExchange…