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Case on call centre Presented to Prof. Mona Tawar Prof. Rashmi Choudhary Developed by Swati Gupta MBA IVsem -HF Roll No.- 10010212 Introduction Situation analysis Problem…

Social Media Wave 5 - The Socialisation of Brands

Social media is an incredibly dynamic environment. Terms like “friend” and “influencer” are no longer adequate. A deeper understanding of consumer needs and motivations…

Business Youve got the power e workbook

You have incredible potential.I wish I could take you into the future and show you what you can and will do with your life. It is truly unbelievable.What you can still accomplish…

Documents Work Shift Series - Part 2: The Balanced Communications Diet

Introducing the balanced communications diet for business A workshift paper by Dr Nicola J. Millard “The average worker has fifty interruptions a day, of which seventy…

News & Politics Media's Role In Reporting Corruption - Public Opinion Survey 2009

MALAYSIAN PUBLIC PERSPECTIVES ON THE MEDIA’S ROLE IN REPORTING CORRUPTION Highlights of Public Opinion Survey Findings November 16, 2009 Media Role in Reporting Corruption…